Roland Optics

I can’t say enough good things about this group. From the front desk staff to the assistants and of course my doctor, Dr. Randy Weishaus, it is all very warm, friendly and professional. The choices of frames is incredible and the women who help you choose the frame that best fits your face have a real talent. I highly recommend visiting for your eye exams and frames!

The selection is great and the staff does a good job helping you select frames that perfectly fit your face and style. I have been a customer for 8 years and would recommend them to anyone.

I’ve been going to Roland Optics and sending friends and family there for close to 30 years because they have the best selection of eyeglass frames and the most helpful and friendly staff. I’m very much into eyeglass fashion, so it’s important for me to feel like I’ve seen all the possibilities before I make my selection and I wouldn’t be there unless they were willing to take as much time as I need. I usually work with Robin, who understands my style and is lots of fun, but I’ve also dealt with other staff members who have always been friendly and helpful. I should also mention that I’ve never had a problem with the eye exams.
Roland has lots of expensive, beautiful frames, but if you don’t want to spend a lot of money they can work within a budget. My husband, who asks to see only the frames that insurance will cover, has never gotten any pushback or effort to upsell.
As a handicapped person, I always like to comment on any obstacles I encountered and there were none, including the restroom.

As I mentioned in an earlier review– I continue to come to Roland Optics because they are awesome in every sense of the word. The front fest staff is warm and friendly. The technicians that take you through various eye tests are gentle, soft spoken and very nice– they explain thoroughly everything done. All the doctors are great. They make their patients comfortable explaining and retesting all parts of the exam. If you are getting glasses every person that helps with your choice gives you Honest opinions of how glasses look on you and if they can hold your prescription or not; there is the Best selection of frames to choose from. They also have people to help with contact fittings and to teach you how to use.
At Roland they have created a great team to make your appointments go smoothly. This is the place for your healthy eye needs!

It’s always a pleasure to visit Roland for my optical exam & latest specs. My son looks forward to his exams as well. The doctors and staff are very friendly, professional, and knowledgeable. Nadine is the best at selecting & fitting the perfect frames.

I’ve been going to Roland for years and every time I go I have a wonderful experience. The staff is very friendly, great selection of frames but my favorite are the doctors. I’m pretty sure they take most insurances (for sure they take VSP). All of them have been kind, knowledgeable and explain the changes in my eyes thoroughly.
I definitely recommend Roland optics!

Staff very helpful and knowledgable. I read other reviews and found I had a very different experience. I was greeted when I walked in and the salesperson was very helpful. No pressure at all. Great choice of frames. No complaints.

Just to preface my review the staff is very polite and knowledgable of all the eyewear. The business side is where all my issues stem from.
I’ve been wearing contacts and glasses for the last 18 years of my life and in the middle of my exam I was told i will be charged an extra $ 75 from what they quoted because there was a miscommunication, which was understandable, still more expensive than LensCrafters, but I let it slide.
After the exam I was given a nice hand written document with the contact brand, strength and cost for a 1 year supply which I thought was my prescription. I held on to it because I had a few months left of my old equivalent strength contacts.
A few days ago I decided to order my contacts online because they were cheaper, free next day shipping and I didn’t have to sit through traffic after work to get them.
The next day I get a phone call from Roland Optics that I have to get a second check-​up even though they would have let me purchase contacts after the first exam. They held my prescription hostage and wanted me to buy my contacts through them after my second exam.
I’ve never had so much trouble and grief to get a hard copy of my own prescription. Every other optometrist gives it you with your receipt after your exam.

This place only gets one star by default. They don’t deserve any. Rude staff!!! I am currently due for new glasses and went here today to browse and see if they had anything I liked before scheduling an appointment. The rude witch at the front desk looked at me as if I personally asked her to show me every frame in stock!!! When spending my money there should be no problems with me wanting to walk around and see what’s offered. Needless to say my appointment for an exam and new glasses is across the street to a different business where I was greeted with a friendly welcome and encouraged to try on whatever I wanted before my appointment was wveb scheduled. Also the same frames were at least $ 100 over priced at Roland. Roland optics sucks!!!

I have been to Roland three times now. Each time the staff is prompt, professional and quite knowledgeable. The doctor is thorough and kind answering all questions that I may have. I love the women who help you find a frame to match your personality and face shape. They are very helpful and never aggressive or pushy. Shelly is one of my favorites and having read previous reviews, I have never seen her rude to ANYONE! Perhaps she had a bad day. I highly recommend Roland Optics.

So glad I found this place! The staff is not only very friendly but extremely helpful. They are always pleasant on the phone when calling to schedule an appointment, when they call to confirm your appointment & you are always greeted with a genuine smile. You are guaranteed to find a frame style (if not a few) that will suit your fancy. I look forward to giving Roland Optics my continued business & I will certainly recommend them to all friends and family.

I’m happy to see that everyone has had great times at this establishment. I have not been so lucky. Maybe it’s my age. I have been lied to by the contacts lady I spoke with. While I was out of town in Florida I ran out of contacts and needed a prescription sent to my fax because I had run out and needed them asap. I was told that I would receive my prescription via fax in the next few minutes and never received it. Smh. Not the only problem I’ve had. If your a young adult I suggest a different establishment unless you wanna be spoke to like your some punk kid.

The office is beautiful, modern & clean. The staff is great, the doctors knowledgeable. There are tons of glasses to choose from & they will help you choose.

I went into Roland Optical today, and it was the worst experience ever. Shelly was my salesperson and she was extremely rude and condescending. She practically told me I was crazy and didn’t know what I was talking about when I asked her about a Shamir lens. This lady has no clue about anything to do with lenses. I would NEVER return to this store. Do yourself a favor and go to Berkley eyewear and talk to Lisa, she’s really down to earth and will give you a much better deal and superior service.

I have been going to Roland Optics for a very long time. I just got my eyes examined and have to say that Dr Weishaus has lots of patience and really cares… as he listened to my different needs… good close vision with my contacts for my desk job… but concerned about my distance vision for driving… It took awhile to figure out but he came up with the PERFECT solution! I now have great close vision and glasses on top of my contacts to enhance my distance vision while driving or at a sporting event. I am 100% satisfied. The staff that I worked with for contacts were so knowledge and nice. I just needed new lenses in my glasses this time so I did not get new glasses… but their selection is extensive and the staff really has an eye for good fashion. I think Shelley is the best! My wife and two sons all wear glasses and contacts and we all really like Roland Optics… Honestly…it is a FUN experience to be taken care of and also find a new look.

The new office is beautiful and modern. Staff is still friendly as usual. Nadine helped me and she found the perfect glasses for me. They take my insurance VSP. I fully recommend them.

Roland Optics were a Client at a former company I used to work for and while there I had built a good relationship with the staff so when it came time for my wife and I to get our eyes checked and order new glasses, even though it was a decent hike away, naturally we went there. The staff, especially Stacy who works the front desk, are super helpful and friendly, always greeting you with a genuine smile. The doctors are just as friendly and helpful too.
Price wise it is a little expensive, but pretty comparable to other places. They offer a wide range of options for both men and woman so you are sure to walk out with the right fit and look for you. One of the nice things is they are honest and do not try to up-​sell you on anything. At other places I have been they try to pull the old «You absolutely need this, this and this…» game with you where at Roland they will only try to sell you what you actually need. It takes a lot of pressure off of the whole thing which is nice.
While I would love to give them a perfect rating I can’t. Reason being is I had to have my glasses remade three separate times over the span of a month before they were correct. If they weren’t correct the third time around I would have requested a refund along with my prescription and gone elsewhere, but luckily for all parties involved they were good.
The first time they got the base curve wrong and the second time the center was off. While they were more than happy to fix the issues it was still a bit frustrating that it wasn’t done right the first time and that I had to keep making the long drive each time I had to go back. Even still, I’d recommend them to friends and family who live in that area for their eye-​care and eye-​wear needs.

Rude salesperson. Charges incorrect. Would never go there again.

I went to Roland Optics with my fiancé as she needed to get her eyes checked. We were greeted immediately as we walked in the door by Stacy, who was incredibly helpful and friendly. We waited what only seemed like minutes to be seen. They described each procedure and what they were doing to comfort my fiancé as she has never had her eyes checked before. We were seen by Dr. Lorne, who you feel as if you known him your whole life. My fiancé did not NEED glasses but they could help her with night driving, working on the computer, ect. We never felt like we were being sold something that we didn’t need. For as busy as the place was we felt like we were in and out in no time. I cannot say enough great things about Roland Optics, from the courteous staff, to the building itself. Thanks again for making my finances first eye appointment a pleasurable one.

I absolutely love Sarah Bejin she is truly the best at her profession. I am truly satisfied with my glasses. Ive been to numerous places & this place ROCKS! The selection of frames are just not duplicated! Wide range of selection, & if Sarah doesn’t think they look good on you she’s not afraid to be honest! My husband absolutely adores Sarah he will not do business anywhere where she’s not employed! Thank you Sarah for the wonderful job you always do.