This groomer was so kind and accommodating. I called her as soon as I learned that another grooming company cancelled on me and she worked my dog in and was gracious for my business. We are new in town and was looking to establish a groomer for my two pups. The cut was perfect, she listened, and asked questions about how my dog is usually groomed. She finished the cut with a good quality bow, unlike other groomers who just use typical groomer bows the shred after a day. We are sold on this groomer and I made future appointments before leaving the shop.