Tuffy Tire & Auto Service Center

Tuffy was recommended to me and I am SO glad! Not only did they replace my brakes for half price the dealership quoted, they also fixed a loose heat shield for no charge! This is the best auto repair shop around with kind and honest employees! Thank you Tuffy!

Had my 2001 Toyota Sequoia Exahaust checked out it was «Loud»
It was my first time there didn’t really know what to expect. John the guy upfront
took it, had it hoisted up and within 10 minutes found the problem showed it to me and gave me a great deal on welding the exhaust where it was broken.
15 – 20 minutes later, I was on my way very happy thank you Tuffy thank you John
great job definitely will be coming back.

My brakes were smoking on Easter Saturday and I had to go to Chicago on Monday. John inspected my brakes on short notice and told me that they looked fine. No charge. I am grateful for the service. Nice job.

I like to pretend my swoopy Mazda 6 is a sports car, what with her sport-​track suspension and high performance, weird-​sized tyres that set me back a pretty penny whenever they need to be replaced. But she’s not truly in the sports car or even sport compact class for all our zoom-​zoom-​zooming along Michigan lakeshore.
I knew there was a problem when she started sounding like a Dodge Challenger with an optional V10 engine dropped in, doing a rocking 8 miles an hour up I-​75 the day of the Detroit fireworks. That god awful droning and growling at low RPMs wasn’t the rusty Monte Carlo the next lane over, but me. I pulled out of the clogged congestion on McNichols and headed up Woodward sounding like an escapee of the Belle Isle Grand Prix. I prayed no one in Ferndale or Royal Oak — especially the police — would decide to pull me over for noise violations, as I roared along at 25 mph. Just my luck, that 13 Mile and Coolidge construction kept the car snarling and rumbling at everything else around.
When I pulled into Tuffy, the mechanic gave my car a once-​over and confirmed what I feared: my muffler gave out, the valve having disintegrated at some point between I-​375 and I-​94. Just my luck this happens days before I move into a new house. They weren’t sure they could replace the muffler that day, and offered a patch as a stop gap until the muffler came in or I decided how to proceed.
In for a penny, in for a pound. I went ahead and told them to order it. Like everything else for my silver chariot, that muffler was expensive: $ 278 before labour, and altogether, things came to around $ 430. I got a $ 30 rebate to submit for a preloaded debit card, though, which helped. Once I agreed to service, they called up the vendor and asked someone to shuttle it up before close and I went to console myself at OHOP over strawberry crepes.
Before I left, one of the kind mechanics went out to get me a cold drink from the Citgo across Woodward, because their pop machine was out and the lobby was completely sweltering. They promised to be done 10 minutes before 6 (close), and I was off on my merry way. One demolished crêpe later, the car sounded great without a hint of a metallic rumble or growl I’d come to fear.
Sometimes your car lets you down and you have to deal with an on-​the-​spot repair. Tuffy made that easy and timely.

This place is great. I always get anxious when I go to do things on my car, and these guys really put me at ease. John at the front desk welcomed me, gladly accepted my Valpak coupon ($ 21.95 for oil change and rotation), offered me a cup of coffee, and let me work in the waiting room in peace while they quickly got to work on my car.
I hate hate HATE the strong upsale I always seem to get from car shops, and I am so glad to say that I didn’t get it here. They let me know what I needed but were not aggressive about getting me to buy during my visit.
I was in-​and-​out in 20 minutes for an oil change and full inspection. Not bad, right?
I will definitely go back.

Great service and oil change special promotion through Valpak mailer. Wifi was also convenient while I waited.

My new spot for honest, fair car repair. Really nice guys with lots of loyal customers.

I needed to get one of my tires fixed because I noticed it had a slow leak and decided to take it to this location as it was very convenient for me.
While they could not actually fix my tire because they don’t work with Firestone tires, the entire experience was fantastic.
I was met by a very friendly rep and they got me in for a look at the tire immediately. He also offered me a fresh cup of coffee and place to sit that I could still see my car. They found the nail in my tire within minutes and warned that I may have to replace the whole tire because of the location of the puncture, but gave me a recommendation for a Firestone tire store right down the road to get another opinion and for the fix.
From start to finish it was a great customer service experience and I’d recommend this location for any quick car maintenance issues.

I brought my vehicle in on a Saturday morning and they had it finished by the time they closed at 4pm. The staff was friendly and informative.
They quoted me $ 30 cheaper than my final bill, but ended up dong a few extra things without adding any major charges. And, let’s be honest, when you’re spending $ 850, what’s an extra $ 30?
They did beat the Belle Tire quote and actually just tightened an existing part rather than replacing it (saving me literally hundreds). I’m typically a Belle Tire enthusiasts as they’ve helped me out a lot in the past, but this place was literally down the street from my house.
I’d use them again!

How do you know when you can trust your auto mechanic? I have tried out this Tuffy twice and both times impressed me beyond my expectations.
Incident #1: I had my exhaust pipe that leads from the manifold to the muffler fall off my car and took it to the dealer. The mechanic said it would cost $ 1900 because the manifold was cracked. The salesman said I could probably go to any Tuffy and they may be able to fix it cheaper. I took the car to this tuffy, and their estimate was $ 400! I inquired about the manifold and after their inspection, they said it was completely fine. This was about two years ago and still no problems with the exhaust system.
Incident #2: I heard some rattling when I turned right. I wasn’t sure if it were the barrings, tie rods, axles, who knows since I’m not a mechanic nor do I pretend to know about cars. They inspected it and said it was the front axle, which would cost $ 300 or so. Fine, fix it, was my reply. After a few hours, they called back and said:
«Well, it turned out to be just some rust in your rear drums. We replaced the front axle, test drove it, sound was still there. Replaced the rear axle, test drove it, and sound was still there. Opened the rare drums, remove the rust, sound went away. So, we reinstalled your original axles and you bill is $ 70!»
They could have charged me $ 300, but instead, only charged me $ 70 and not any of the extra labor for all the axle work.
From now on, all my auto work, goes to them.