Pizza Hut

Everyone knows about Pizza Hut so this isn’t really a review about the pizza. It’s really about the location and I’d like to offer a warning to stay away. I suppose I’m just more than a little annoyed at this location, but I shouldn’t be because this location in Roebuck on Parkway East is consistently bad. Customer service and quality of pizza is, well, awful. Overall, I had gotten away from ordering pizzas from Pizza Hut and Papa John’s because quality (no matter the location) had diminished. Tonight just sealed it for me and I can’t seem to find a place to properly complain. I placed an order online for carry-​out. I go by to pick it up and the lobby is wall-​to-​wall people, plus people waiting OUTSIDE. That should have been a sign.
One register, one person and she looked exhausted and barely spoke above a whisper. The warming oven was stuffed with pizzas waiting to be picked up. The rack with delivery pizzas was full. No one knew what was going on. After 10 minutes it was finally my turn at the counter. I give my last name. She studies the screen. She asks for a first name. She studies the screen some more. Then finally says «it’s not ready yet.» I say «how much longer?» She says «I’m about to print it out and take it back there to give them now.» I say, «IT WAS NEVER PUT IN? «She whispers «No.» I said, «Never mind.» And I walked out. I won’t go into how mediocre their pizza-​making skills are. I just wanted to warn others from making the same mistake I did. Don’t go to this one. Please.