I went on a Friday and Saturday evening to this location. I’ve never seen a store so… deserted before in my life. The sales clerks were friendly but over eager to make a sale. It was almost as if they were customer hungry. While I adore great customer service, I loathe a clerk that stalks my every move and tries to push unwanted items my way just because they are on sale. One good thing I can say is this: on my 2nd day visit, a clerk allowed me to do a pre-sale on a handbag I wanted that would be 30% off the next day for a private sales event. The handbag I wanted rarely goes on sale so I jumped on the opportunity to save some money. Basically, she gave me the discount a day early, I paid for the bag, and picked it up the next day, saving me close to $ 40! #winning Honestly, I usually find a better selection of clothing online at . However I may return if I’m in the mood to entertain lonely, but friendly sales clerks.
Nick B.
Tu valoración: 1 Birmingham, AL
Worse customer service. They don’t say hi how r u even manager also. Very rude. Not going back
Evan W.
Tu valoración: 2 Oakland, CA
My experience there today was underwhelming. Fairly small collection scattered around in disorder(things sitting piled up in boxes on tables) – does not have the appearance of being run very professionally. Also, two employees working at the watch counter upstairs were about as unhelpful as you could be. We asked them for help trying on a watch, and they just walked away. The next employee was more helpful, but still knew next to nothing about their watches. Sad store.
Polly P.
Tu valoración: 5 Birmingham, AL
Great location. Good parking. Walkable mall! Incredible savings with coupons.
Jeremy B.
Tu valoración: 5 Birmingham, AL
I never visited Macy’s until I met my wife, now I go often. We started our wedding registry there and it was the best decision ever! So convenient for our family & friends to order & send us gifts! The staff at thus location went over & beyond, helping us load our cars, extra discounts, etc. I was shocked since most businesses employees don’t go near the distance they should for customers, but this place has it down packed. We received more discounts to help clear what was left on our wedding registry! I’m impressed & this is a business I’ll continue to patronize you all!