Grayson and Associates P.C

These have to be the absolute worst Dr’s and staff in Alabama. If I had the faintest clue as to how to take away their medical license I would do it.
Dr. Shatner is nothing more than a pill factory looking to make more money. He does not care about his patients well being in the least bit. I have called his office several times asking to speak to him and have never once received a call back. His staff tells me that he is just too busy to take calls.
The medication that was prescribed was not working at all and he was advised multiple times and so he just kept increasing the dose until he caused a seizure. When we went to the hospital they had never heard of anyone taking that amount unless they were trying to hurt themselves. Upon going back to his office after the er visit he said well if your not gonna take anymore then what do you want me to do. I suggested that maybe he do his job but I guess that was to much to ask.
Save yourself the trouble and find somewhere else to go to get the help that you need. You won’t find it here

Do yourself a favor, don’t even attempt to call this group to make an appointment. The customer service is horrible, that is when they decide to answer the phone. The office manager Brittany excuses the poor service extended by her staff, but of course the apples are an extension of the Brittany tree. This practice should close the doors as obviously they don’t care about clients or client service or they would hire people who were professional to represent them. The doctor that I met Abrams was sub par — there was nothing about the experience that would make me EVER go back. Rude, unprofessional, and incompetent! Do yourself a favor and drive to Atlanta to get a child psychologist who understands that the front office staff is just as important if not more to «selling «your business. By the time you drive to Atlanta and back to Birmingham you still will be waiting on Grayson and Assoc to return your phone call. Last, you know the service is poor and it is not just you when you call and say «May I speak to Brittany (office manager) and they reply «would you like a supervisor to report a complaint»…uh no, just wanted to speak to the office manager! That was a red flag for me to hang up the phone and run the other way!