Top Tech Automotive

I don’t even know how this place got 3 stars! This place is a scam!!! This mechanic charged me 62 for 15 minutes do work! When did mechanics start making 248 dollars and hour??? I was in the area and needed my head light changed out. I had called and asked how much it was going to be and the guy had stated not that much it would take a few minutes. I had already purchased the light bulb and it just needed to be installed. When I walked into the office there were signs everywhere stating pricing after services rendered are none negotiable (should have been my first red flag!). It took the guy 15 minutes. The air compressor being turned on to remove my tire and it being turned back on to place the tire and lug nuts on. I didn’t know that mechanics made 248 dollars and hour because he charged me 62.00 for 15 minutes!!! Ridiculous!!! Don’t go here!

Top Tech is about as good as it gets. Darren and crew are true gear heads who are good at what they do. They had us diagnosed pronto (catalytic convertor failure) and the biggest delays were due to the fact the parts had to be shipped in.
As a mechanic I can say the trade is NOT a perfect science. Failures happen and nobody is so perfect that every detail, every time gets caught. The people at Top Tech however, are diligent enough where they’re not happy cutting you loose if it’s not right. Some people have a «good enough» attitude but not these guys.
Highly recommended because they care about the customer and their work, something you don’t see everyday

Got my radiator replaced in half the time and price that other shops quoted me. I would go here again and would recommend it to anyone. Very good customer service as well.

Gotta say this place was the biggest lifesaver! Our alternator went out in our Volvo, and as it turns out the battery literally is worthless without the alternator! Way too late for any shop to help us especially on a Saturday! But they REOPENED THE SHOP FOR US. Mind you this is at 6 PM on a Saturday. We went from most certainly being multiple days late to Canada to on our way in a matter of hours. Truly a blessing and Darin, the owner, is a truly good man who has all my respect. I’m giving a shout out to Curt Lind, who is having a big celebration today, and we were the ones who made Darin late to it! So we apologize Curt and thank you for knowing such a genuine man. All the best to you, your family, and friends and we can’t express how grateful we are for people like the guys at TopTech in Billings, Montana.

Broke down on 90 heading east and found this shop. My truck was up on a lift for 2 days for a job that has 3 hours of book time. The price was also insane… way way way more than even a dealership. Just a small example: my invoice had cans of brake cleaner @ $ 9/each…so he charged me $ 70 just in brake cleaner… they are $ 3 at autozone. I’m all for folks making a living but I felt ripped off.

I was on day 2 of a 1800 miles, cross-​country drive when I found out that one of the screws that holds the plastic undercover of the car to the front bumper had fallen off, leaving one corner of the cover kind of dangling. It usually may not be a big issue needing immediate attention but when you’ve 2 days of driving ahead of you, you don’t want to take chances. I found these guys online based on the good reviews and took the car in.
It took them about 15 minutes and I was out of the shop! They didn’t even charge me (the screw would’ve been free, but I anticipated a labor or diagnostic fee).
I give 4 stars and not 5 because I don’t believe a shop can be reviewed based on 15 minutes interaction. However, they get aces in courteousness and speedy service in my books.
P. S. They’ve a decent collection of photographs hanging on the walls, in the restroom and some art books too. I didn’t expect to see an art and history book on Paris there, usual places have gossip magazines.

went in with a cooling system light came on, and some over flow, they had the car a couple hours at no extra charge game a complete check and break inspection and was out 40.00 cheaper then what I was expecting. So I brought in my 84 camero my heater blower went dead and after another shop put in 3 months earlier and they told me another 375.00, so he checked it all what was wrong a wire came loose and when the other mechanic said for some reason the new blower only worked on low not the 3 settings as before. Top Tech found 2 wires were not connected and had tape over one. The Bill came to 68.00
Well top tech you have a new loyal customer

Julie’s situation sounds incredibly unfortunate. I’ve only been here a few times with two different vehicles but in all cases I received exactly what was expected for the estimated cost.
Our first experience was packing the Suburban for a road trip, stopping for lunch on the way out of town, noticed a large bulge on the inside of a tire, all tire shops were too busy to help, Top Tech got me in, they went and picked up (at no extra charge) a matching tire from a tire shop that was too busy to deliver, had the tire mounted without damaging my good rims (that right there is amazing anymore) and saved our family road trip. Thanks Top Tech! In another case they did work to my European car for less than the cost of the dealer. There was a minor issue that needed some follow up but not a big deal. I also referred a guy from out of state who broke down on a Friday night. They got him in and our on Saturday. He later contacted me to thank me for the good referral.

CHECK the BBB Site They have multiple complaints and D+ rating!!! Top Tech automotive charged me for repairs they didn’t do. They said that they fixed the valves and machined the head; they also «repaired» an oil leak. The service took 14 days to «complete.» They kept running over on their estimated completion date. I had multiple conversations with Darin the owner and he keep apologizing for the bad customer service. When I drove the Jeep away from the shop the radiator house blew off because they had used bad parts to install it. During the work they cracked the exhaust manifold. I brought it back to them because Darin said they wanted to check the work. He gave me a quote for the manifold repair and said they checked all of the work and everything else look good.
I brought the vehicle to another shop to have the manifold work done. When the shop began the work they contacted me to tell me that the head is leaking oil and antifreeze and that the oil pan is leaking had had not been repaired and the transmission work had not been completed either. He took pictures of all of the leaks and it was obvious that the leaks had been happening since the original work done at Top Tech.
When he took the head off the gasket was installed upside down. He checked the head and the head has not been machined properly and will need to be redone. The 10 of the 12 valves are leaking and had not been repaired as quoted.
I called top tech to determine if we could reach an agreement to resolve the issue. Darin was rude and told me that he was not going to reimburse me any of the cost. That I should have brought it back to them for the repairs. I had already paid someone to start the work, I wasn’t going to pay them and then and bring it back to Top Tech to have them do a bad job the second time. If it had only been one thing that would have been different, but all the work they did was bad or I was charged and they didn’t even do the work. I told him I was going to file a complaint with MT DOJ and go to small claims court if we couldn’t come to an agreement. He told me to bring the pictures with me to court and he would see me there.

I wish I could give them 0 stars. I brought them a car on july 2^nd and was told it would be done by July 15. I drove back to Billings in a rental (on the way from Iowa to Washington) to retrieve the vehicle. They said «Its not done today, come back tomorrow.» Thats fine I’ll get a hotel room. This happened for a week. So not only did I have to pay for a hotel room and rental car for an extra week but I had to check out every morning because they assured me that they would be done. I spent nearly every day in a Barnes and Noble waiting for check in time at another hotel. Then when they finally have the car done, its costing me $ 2,000 more than the estimate!!! How can you do that to customers? They have me drive it around and it doesn’t feel like it used to but they assure me that everything is perfect. I drove it to Missoula and the car trouble going into park. Then I get to the Idaho border on i-​90 and the engine blows again. So I just spent 4.5k on an engine and I get what, 600 miles away? Then they truck it back to billings from Idaho and say they’ll fix it again for us. They jerk us around again until October. My mom has to fly there and drive it home. She’s too ashamed to tell me how much more they charged her.
Family friendly business my rear-​end. I should drop AAA just for taking me there.