Big Bear Lakefront Lodge

It is good, they really helped trying to make me happy:) so I most definitely approve of this hotel.
Thank you
Conner A

It’s okay. The staff let us do a late checkout. I’m so glad they are pet friendly considering I couldn’t find somewhere for my dog to go. The location is great. Lake was frozen so i wish we didnt pay extra for lakeview. We met some other hotel guests and their view was so pretty and it was cheaper without. Rooms are «okay». Love the fireplace. Heat didn’t work when we got in so they had us light our own pilot light. I thought that was weird but ok. My daughter found a condom wrapper so that was kind of gross. Not enough linen. A lot stained and low water pressure. Staff was nice.

My boyfriend and I came here on a last minute snow boarding trip and found this place because the prices were hard to beat. This place is a hidden gem. It’s not super flashy or in a huge resort or anything like that. When we first arrived, I’m not going to lie but we were a little skeptical about how the quality of our stay was going to be.
When we checked in, the front desk staff were very polite and kind and truly personalized our experience. They actually upgraded our room completely free! When we finally got the keys and entered our cabin, it was humongous with gorgeous views! My family came to join us later and it fit everybody perfectly. There was a kitchen with all kinds of utensils to cook with. Everything was really clean and all the blankets they provided were warm. There were plenty of rooms for everyone to enjoy their own space and we were still able to come together in the kitchen or living room and play card games. This was my first trip to big bear and it will probably be the best I ever will have. Best getaway ever.

I didn’t stay here. But I did book a room even got a confirmation number. Drove 3 hrs with a two and four year old and told we are double booked. My friend booked here as well and was told she didn’t have a room either. They said it was Expedia but we booked through their site. Was stressful but we stayed at the holiday inn and had a good time. Although the location here in front of the lake was real cool. I guess if ur a gambler.

Would like to take a moment to thank Britny for making our lodging arrangements for my friend an I on our trip to Big Bear. Our stay at lakeview was comfortable and relaxing. Our king lakeview room was quaint with fun amenities such as a Jacuzzi tub and fireplace, which was welcome with the cold. It’s a little rustic with a few upgrades such as marble counter tops, micro wave, coffee maker and a mini fridge, which was a welcome addition as well. Having our own balcony overlooking the lake was a nice touch as well.

I want to start off by clarifying that I ended up not staying at the Big Bear Lakefront Lodge, but I am giving them five stars based purely on their guest service, specifically Brittney (hopefully I spelled it right!)
I was trying to coordinate a large group to go to big bear for the weekend, with fairly short notice. As I was looking at rooms on travel sites, they were getting swooped up right in front of me. I called the lodge and Brittney told me that the weekend we wanted to go was very busy, and she would do her best to get us several rooms, ideally close together.
A few hours later, I get a call from Brittney and she finds us rooms very close together, two directly across the hall from each other. This was fantastic news, but do to the gap in communication, I was no longer with the people I was going to big bear (co-​workers). Brittney said she would hold the rooms for us at no charge until we made a decision.
Long story short, Brittney took all the stress away from planning a group trip (I went to every travel site I knew of to get rooms here…) and gave us time to make a well planned decision.
Thank you,

Worst stay every!
It is difficult to highlight all the flaws of this location, but here are some
1. Booked lakeview room, and instead got a view of the street (couldn’t see the lake at all)
2. Fireplace with no means of turning gas on
3. «Private balcony» turned out to be the walkway to the room. Nothing private about it
4. Leftover trash from previous guest
5. No hot water in our shower
I have to say that if I were in a sleazy motel that charges by the hour, in a shifty neighborhood, this would be expected and I would not be taking the time to write this poor review. For the $ 150 I spent to stay here I wished I had stayed two nights at the Motel 6 ($ 70/​night) which was surprising clean and modern.

We stayed in the lake view room however neither room was lake view as advertised. We had two room booked at the same time however the rooms werent next to each other nor were they even on the same floor. Very disappointing. Our room was upstairs and my in laws were downstairs. Anyways the lodge itself was just okay. However the tvs were ridiculously old that the picture was so pixelated and blurry. The bathroom were a bit small. The fridge was nice though new and spacious. The beds were decent but pillows were a bit hard. The running water from the other rooms can be heard through the walls which was annoying. The rooms do not have a phone to call to the front office. The room i was in had a dvd player however it wasnt even plugged in so we spent a good amount of time trying to figure that out. Parking is good not much cars and close to our rooms. The service was good, they were nice and friendly.

Such a disappointing stay. We stayed here for 2 nights in one of the rooms with the kitchen. Basically nothing worked in the room. The stove had a mind of its own. You would turn on the left front burner, and somehow the back right burner would turn on. The tv remote didn’t work and for some strange reason, the tv decided to turn itself on at 5 am both nights. Also, the tv may have been from 1945. You couldn’t even read the captions on the tv because it was so blurry. On the second night, the heater broke. On the second day, the room didn’t get serviced until 2 and only because we had to ask them to clean it. And when we asked, it was as if they were doing us a favor. Just strange. Don’t stay here. Really not worth it. There are so many nicer places on the lake.

As i was walking to the office i almost ate S%*# because it was slippery haha. But as soon as i walked into the office i was greeted and welcomed from Brenda. She was extremely nice and very helpful and attentive. Ive stayed in other lodges in big bear but i felt very at home. I will most definetely recommend this lodge to my friends and family and will come back to this lodge again.

Yes, its a very outdated place for that area and needs some good amount of work done on it, I do say that they need to update their website photos, because they are very deceiving and many people have gone and shown up to the lodge only to be disappointed in the end. I must say that the staff are great and they honestly work hard, and what people need to stop understand is that its NOT THE STAFFS FAULT FOR 95% of the issues, yes okay maybe you need towels or something extra i your room, but the place is small and especially on Sundays the busiest day when everyone leaves, of course the towels and sheets are going to potentially run low and that makes it hard for the housekeeping whom is already running around like chickens, and trying their best to make that lodge work to its best. its NOT THE STAFF, if the owner doesn’t buy things to update their places or to help out housekeeping, in reality we need to be putting our feet in their shoes for a second to try to stop and think about how hard housekeeping is, on top of many other things they have to do, some have to run housekeeping and front desk and if one person makes a mistake, then yes it does make it hard for everyone, and what the staff need to stop and do is: THINK about if this was them going away to stay someplace and if this is how they would like to be treated or if they want to sleep in a bed re made with dirty sheets, or a rude staff, etc…
all I am saying is that some times we need to look in the mirror before we look at the cover of a book and judge. yes I know many of the staff well and also the owner, they are all great to be 100% honest and if they get appreciated and treated well, as well as they treat you well, than everyone should be happy. I would say a few things they could update is yes, their bed sheets and towels, they need to make sure all the rooms have working heaters especially during the winter, they need to have updated photos online, so that people can rightfully make a choice of staying there or not. I have stayed there and its a great place, if you can put yourself in their shoes and they can do the same, the staff does their best and works hard, we need to remember not to take it out on the staff, when all they are their for is to make money to provide for their families and themselves and again put yourself in their shoes… would it be your fault for having outdated photos online or for the lake being low, or for having a low inventory of sheets and towels, etc no its the owner who is responsible for that, the staff is there to do their best to make you happy until their shift is over and then you probably wont see them again, but we all have to remember that we are all human and NOT PERFECT, if we were perfect, than their would be no need for reviews. we all make mistakes, if it was you in their position, how would YOU FEEL?

The best thin walls and ceilings of any hole in big bear! :)
It’s very noisy! So if you like sleep this isn’t the place for you!
You can hear every footstep above you all night long for no extra charge!
The pillows are exquisitely thin as a pizza box and the room came with two standard pillows for a king size bed!
To their credit they did bring extra pillows (also thin) and towels.
The heat worked well, the fireplace was quaint, and the hot water was abundant.
We won’t stay here again.

Our first and last stay! Desperately needs to remodeled all the way around… So outdated!!! I give it a one star for the customer service. Dirty! Btw at least get new sheets! :(

Very nice and clean hotel! We got our room off of Expedia for $ 80 which is really good. The hotel is right in front of the lake so you can just go outside and enjoy the amazing view! Also, the rooms have cable TV which is also great! There is a BBQ as well. Close to everything!

Staying here for the 4^th of July weekend and love it. Lake view rooms are amazing and the staff has been very kind and helpful. The rooms are very clean and comfortable and the location is right on the lake. We will definitely make this an annual destination with the family
Cable & WiFi
Walking distance to everything you need

May not look super modern and ultra updated but if you’re looking for a clean, comfortable and affordable place to stay in Big Bear, this is definitely the place for you. The nice people at the office let us check in early and gave us a good price for the room we got. Hot and cold showers, heated room, fireplace and TV, fridge, microwave and super comfortable beds! Will be back here on our next trip.

I found this on Groupon, and being one of the few getaways that offer a Saturday-​Sunday deal, I bought it. It wasn’t cheap, for even with the TRIP10 coupon, I still ended up paying $ 134 all inclusive. I chose the suite with the lakeview.
Once there, we were greeted by Hannah, a very pleasant young lady who offered us many tips on local dives and best way to get to Big Bear lake from LA without going through all the zigzags (I got a little carsick…). Next time, take the Apple Valley route. Totally worth the extra miles. They were also very nice to upgrade us to a two-​room suite. We went to look at the lakeview suite that we originally booked, and though the view of the lake was nice, the area was small and felt cramped. Also, I didn’t like that we had to go through a dark hallway to get to our room. The two-​room suite came with a small kitchen and living area. Very nice because the kitchen has everything you need to cook a meal. You don’t have to bring plates or silver ware. Although the room was clean, the lodge can use some TLC. Some of the ceiling wood was falling apart (you can see the nails), the carpet in the master bedroom was old and felt very 70s. The couch in the living area looked tired and can use a new look. The toilet paper holder in the bathroom was broken and the shower control was hard to turn (took me awhile to learn where the hot and cold was).
Although it was just my bf and I, we ended up staying in the second guest room, because the bed in the master bedroom didn’t feel too comfy.
All in all, it was a pleasant stay but we would love to see the place renovated before staying here again. I personally think that $ 134/​nt is a bit too pricey even for the two room suite.

Minus one star for trying to pressure me to change my review when I was trying to be kind with a 2 star review in the first place.
When we first arrived there was no electricity for any of the outlets, thus no heat or being able to charge our phone. After 3 hours an electrician came out and found we had only one outlet that worked and the circuit breaker on the main panel was fried. Thankfully my fiancée had an extension cord long enough to plug the heater in while they worked on the elctricity. We went to dinner and came back to a fully working room. Andy, the manager was kind enough to refund us our money for the inconvenience. This establishment still doesn’t look like any of the pictures that were featured online when booking this place. It looked like a bait and switch to me.

Stayed here one night terrible one of the worse experiences i’ve had the walls are paper thin
The beds are horrible i probably would get a better nights sleep outside
And the décor in the room is from the 60s
This hotel is the worste place ive stayed in
My room was dirty it had cob webs in it broken furniture no supplies and the bathroom got clogged and it took them 2 hours to get a plunger i asked them for a different room and they ignored us
None of the pictures are acurate well maybe they were when it first opened but thats not even what it looks like now

I was looking around for a place to stay for our family vacation and saw this on
. First we couldn’t find anything that was reasonable. Second saw this place and thought why not!
Plus… It snowed the night before so it was fresh snow. There was snow everywhere and we were able to build a snowman. The suite was nice and prefect for 7 of us! Next to a beautiful lake (filled with snow) and walking distance from Big Bear Village. The staff was nice and friendly.
Downside… The bathroom was in the master bedroom which was a little weird, but that’s all I can think off.
You pretty much get what you pay for. Would we go back and stay there? Of corse. The kids loved the playground full of snow. I recommend this place if your looking for something cheap for a weekend get away!