Bear Creek Resort

Very cute resort, loved the cabin and nice staff. Would have given it a 5 star, but our pilot light kept going out and if I’m paying close to 400 for 2 days, I’d think that would be better controlled or better quality.
Also the kitchen sink k kept backing up, doesn’t have grain drainage or a garbage disposal. Don’t cook soup and not eat it all. Lol
Other then that cute place.

This is our second time visiting and we got the same exact cabin each time 3 years apart. Unfortunately the cabin was really dirty. I was very disappointed. On our first trip, we loved the room you had to move around as a family. On this trip the cabin was just not clean. I wouldn’t use the dishes at all. There is actually a pan with an old chandelier sitting in it under the sink. Foil with bug traps and just gross stuff in cabinets. The second room bedroom actually had dirty sheets I asked them to come change them, which they did and apologized. The staff is friendly and very helpful but unfortunately I will not be staying here again due to the condition of the cabins. The park on site is cute.

My favorite thing at this place would be the fireplace. The blinds in my room were missing more than half so you could see right into my room literally. So no privacy try to change rooms only to be told there were no more available rooms yet your vacancy sign was on good job… The walls are to thin you can hear everything going on in the next room.

Avoid this place at all costs. For 100 dollars less you can get a BEAUTIFUL hotel at the best western that’s larger And has a bathtub, amenities, comfy beds, & near the snow resort. My bf and I walked in this place completely disappointed!
Tv was shaky, no keys were left under the mat, the last residents belonging was left under the bed, & the bathroom was as small a tight closet (only a shower)
The kitchen has no oven & no plates/​appliances so you need to bring your own.
We slept there only because we arrived so
Late but quickly left in the morning to go to a hotel. Total waste of 300 dollars.
Save yourself the trouble!

Today is the start of my mom’s birthday celebration. In this short 2 day vacation, we’re gonna stay here Bear Creek for 1 night. So far, service is good. Regular procedures when checking in, CC for incidentals, signature and rules.
Above is my mom and behind her is the office and playground. Below that is our outside patio.
We checked in at 1100 which is pretty great since guaranteed was at 1500 and I didn’t call for an early request check in. Check out the next day is at 1100.
No exhaust at the bathroom, outlet at the side of the chair below the television is really lose and cable Direct TV sucks. No channels that we can watch (maybe two) but thats pity watching since there is really nothing.
BUT:!There’s popcorn, coffee, chocolate, sugar and stuff in the kitchen though. Enough towels and extra pillows in the room. Not enough blanket for the futon in the living room. Good thing we brought our own.

The cabins are good size beds not that comfortable but the manager is a complete ahole
When I gave my card for incidentals which he said anything broken only when I checked out I was charged 100 fee due to having to give the side cabin neighbors a discount for noise complain. Which is a total steal because we were all asleep by 11pm and it was a family trip with our kids and he never mention to us anything about noise complain I checked out he said everything was ok and then I come to see this charge and this horrible manager still has the nerve to say due to the discount we applied to them we are charging you 100 fee and when I asked to speak to someone higher than his position he declined to assist me with that I asked him to send me a fax where it states I would be charged such fee for noise complain which is ridiculous to me and he never sent it to me. point was a horrible after stay experience and now I will have to keep arguing with this guy to get my money back it sucks we come here from far to have a good vacation and then u end up with a ridiculous fee.

Stayed here with my husband and our four kids and we loved it! The cabin was such a good size and our kids loved the fireplace. They were so sad to leave. Its super close to the village which was perfect for us to take our kids walking around and grab some food. The cabin we chose had an upstairs and downstairs with a full kitchen and two bathrooms. My husband already wants to go back which we definitely will be doing. The cabin had everything you would need to make meals (minus the food) and there was cable which was perfect since we didn’t have to pack movies for the kids. Can’t wait to go back!: D

These cabins are cute little rentals in Big Bear Lake with easy access to the town and the lake and a couple of some smaller ski areas on the south side of the lake.
The studio rentals are quite tiny with 3 rooms: a bedroom that looks directly into the kitchen and bathroom.
We enjoyed our fireplace quite a bit — we had a pretty steady fire going all day, but the fireplace is very small so there is only a limited amount of heat it could possibly put out. We had to supplement our heat from the fireplace with the small heater they provided, which was basically a gas range heating up metal rods; it looked like it came directly from the 1950s, but functioned fine.
Kitchen had enough storage for us.
Bathroom was small; no counters to mention whatsoever, and the shower was tiny (you could stand up and not move all too much) but my real complaint here is the lack of a light in or into the shower. The shower curtain also wasn’t good — no matter how I placed it, it wouldn’t cover the entire opening and water got everywhere.
The bed was comfortable, the single chair was not… REPLACE THE CHAIRS! I swear the cushion in it must have been 30 years old and needed replacement — it felt like there was no cushion at all.
Wifi worked fine as did the television.
Pool was closed as we went in the winter.
Staff was friendly.
Overall, 2.5 stars, so rounding up to 3.

Great location and very friendly staff. Initially they placed us in a room that we did not book but once we told them it was the wrong room they were very accommodating. They gave us a bigger room and made sure we were comfortable.

Wanted to post a review to thank you Bear Creek Report for a wonderful and delightful stay. When we arrived on a Friday night and were automatically upgraded without our knowing to a bigger much much more spacious 2 bed, full size kitchen cabin which made our entire weekend more enjoyable. Cabin #24 was very clean, hot tub was nice and warm when we got there, full size kitchen, direct tv access, front porch. There is also a liquor store located across the street as well as a mexican restaurant, small bakery shop and big bear brewery restaurant. Will definitely stay here again. Five stars all the way! Thanks Bear Creek!

I recently got married and was looking to book a quick little honeymoon getaway. Groupon had a good deal on a studio cabin so my husband and I decided to book our cabin at Bear Creek Resort. We immediately fell in love with the environment and our little cabin! It was a cozy cabin with a fireplace and an actual kitchen. Way more than what I was expecting! We were pleasantly surprised to find the resort located close to restaurants (literally across the street) and shops! Upon check out we were given a $ 50 off credit for our next stay! So so so happy that we had our little honeymoon getaway here at Bear Creek Resort and can’t wait to come back soon!

Went up there for Hot Dawgs and Handrails and it was amazing how close we were to the mountain! Not only was our room a mini cottage with a fully loaded kitchen and living space, we were across from 711 and McDonalds, and the staff was amazing! Sue was super sweet and fun to chat with! Was like a long lost friend, very comfortable atmosphere! They were also able to accommodate late checkout, which was a ++! Dave was also super cool for letting me use his phone charger for 5 hours! Lol! All around we will be coming back to this establishment, not only because of the incredible customer service, but for the reasonable pricing and superb location!!!

My family and I came up and stayed for the weekend. It was relaxing but the fact that the main road goes right by the room made it very difficult to sleep at night. Also would recommend bringing a portable fan, since there is no fans or AC, gets a bit stuffy at night even with the windows open. The cabin was clean and came with dishes, a refrigerator, and TV with cable. When I come back I would make sure to be put up in the back away from the highway.

I am very happy with the customer service. They are friendly and try to accommodate all needs of the customer. We love Big Bear for the scenery and majestic cabins. This place fits right in and stays true to the feel of Big Bear. We will definitely stay at this resort again just based off of their customer service and willingness to accommodate.

My husband and I, stayed in Cabin/​Studio #22 for the 4^th of July weekend, over the weekend was a little bit warm and we didn’t know none of their cabins have air conditioning, their satellite «Dish Network» wasn’t working, neither their DVD to watch at least some movies, the pool was very dirty with lots of dirt at the bottom and slimy floating around, for an overpriced room you expect to have at least clean pool and T.V. We paid over $ 300 for 2 nights, they gave us some discount for not having Dish Network.
We couldn’t relax in the pool, neither in the room watching T.V.

Having rented several private and resort cabins, I was hoping to have good things to say about this place… But I don’t.
The stay was fine. There was plenty of parking and they had us checked in and unpacking within minutes. I noticed that the toaster and almost all pots and pans were dirty but we weren’t too perturbed.
The real issue came after we were long gone. I went with someone who is good friends with the manager at the resort and noticed I paid far more than the internet price. I checked the invoice I had and the email address didn’t match that listed on their website.
Upon calling the resort to have an invoice emailed directly to me, I was answered with the nastiest of attitudes and they refused to send it. I explained that I believe someone may have forged one of their invoices and was then yelled at and hung up on. Does it sound to you like the manager may have been in on this scheme? Hmmm
For a 600 sq ft cabin with NO amenities, you would think they’d realize that customer service should be their number one priority. Stealing from your patrons shouldn’t even get you one star…

Love this resort! Had a great experience for first time customer. The lady at check in was so friendly and noticed my military credit card therefore offering me a military discount I didn’t know they had. She gave me so many great tips on where to go and what to do in big bear. The room was nice, clean, and the bed was comfortable. My husband and I had a great weekend –the cabin was centrally located to everything!

We spent a weekend here thanks to a groupon deal. Check in didn’t take long, not sure what everyone else is talking about. The staff was all very nice and our cabin was easy to find. Cabin was clean and everything functioned properly. The pool was in fact empty, but they do state that they fill the pool memorial weekend and empty it in the fall, which makes sense to me. It was a nice little quiet getaway.

Upon arrival to Bear Creek Resort we initially had Cabin #5. Due to some issues with the room (heat wasn’t working very well) we were able to switch and were placed in Cabin #9. It was quite the upgrade! There was a nice little fireplace right when you walked inside, which made the place more inviting, and it also had its own personal hot tub out back! We would have settled for the community hot tub but this was a nice surprise. We celebrated our anniversary on the mountain yesterday and it was nice to come back to bear creek resort! Thank you to Amber.(Sorry if I am getting your name wrong but she worked the front desk in the evening hours around 5 PM) who helped us with the room situation and for answering all of our questions. Also, big thanks to Chris at the front desk for being super friendly and welcoming upon our arrival to Bear Creek. He gave us a nice discount card for rentals through get boards which saved us some money. We will be back again for sure. Thanks again!

My second time here. we love it! I only come here when visiting now. First stay we had a studio cabin it was perfect. This time we got a one bedroom cabin with the private spa. Customer service has always been great for us. First thing that we noticed opening our cabin is it smelled so bad like Indian food, we had to open all windows it was so cold. The «private» yard with spa. wasnt that private. .the walk way to it was open where the cabin across n parking lot could see in slightly. The spa was a good size for us two. i wouldn’t recommend for more than two people. There was dig poop all over and trash I had to clean all of it up.
I loved the hand painted walls it was pretty.
I still love this place! It is walking distance to the brewery, Mexican food place and liquor store. Which I love! Side note! Liquor store closes really early!