Cold wilted greasy fries? Ask for a fresh box, got hot bitter wilted fries. The manager it must be asleep. Mac D’s is usually a safe bet for dependable quality not so here.
Lily A.
Tu valoración: 2 Beverly, MA
It’s fast food… And I know I shouldn’t be giving my kids McDonalds, so my fault. Save the hateful responses… but today I was thinking of that meme where it says… «Wants $ 15 an hour, but can’t remember to put straws in the bag…» Lately they keep forgetting stuff. I only go maybe once a month but when you forget Apple slices in happy meals one time, apple juice the next, and the apple slices have been out of code since January 4… Something screams, get your act together. The lady at the window had the nerve to say to me(because the other girl didn’t speak English)“I think I saw her give them to you.” I retorted, in all seriousness, «Would you like to come in my car and look?» She apologized but come on. People are human and make mistakes… I get it but… Really? I called and told them their apple slices are out of code being four days past the use by date and all she said was«thank you» and hung up. An «I’m sorry» would have been nice along with the«thank you».
Brian R.
Tu valoración: 1 Beverly, MA
The people at the drive thru ALWAYS try to steal a PENNY every time you don’t have exact change. They are clearly counting on the fact that you will be too embarrassed to get your money back since it is only a penny. Don’t steal! Do your job!!! Literally, 6 times in a row I have had to ask for my money by driving up to the second window. Several different people have tried to steal my money at the drive thru… Hopefully, management is reading this and will put an end to this obviously deliberate practice. If it happens to you over and over again, I suggest you write to Corporate. Knock it off. It says No Soliciting at the drive thru. STEALING from customers SHOULDNOT be allowed either.
Spencer O.
Tu valoración: 5 Beverly, MA
This afternoon when placing my order I had a brain fart and forgot to order a beverage with my fat 5 $ 20 piece nugget.(what a steal) When I went back to order a drink the cashier, who possibly had a crush on me, gave me a free drink. Its the little things that separate McDonalds franchises from one another.
Herb Z.
Tu valoración: 1 Revere, MA
When you are really hungry, you tend to make bad decisions. This is what happened the day I came here. I came in to this location, and it is clean. I walked up to the counter and the cashier was on her cell phone. I had to wait a few long minutes for her to finish her conversation and get off the phone with«Papi», I doubt it was David Ortiz. So, I was starved at this point I ordered my meal. I ended up waiting 10+ minutes for my food. I was the only one in line. I figured that because it took so long it would be hot and fresh. I was wrong. The fries were cold, like they were made the day before. My burger was, well pretty much the same. After all was said and done, I ended up getting the typical McDonald’s Heartburn. Never again.
Cat H.
Tu valoración: 1 Beverly, MA
Someone dear to me lost their car keys here the other night. As a parent, I went into the store the next morning and asked three people if the establishment had a lost and found. The counter person flat out said No, but I suspect she had no idea what I was asking. The second person who looked like a manager looked at me with a blank stare, totally clueless. The third guy I spoke to said there was a lost and found and looked for me. Even though I know it’s not the staffs fault for the missing keys, I found their customer service was not great. Just because I did not ask for food, does not mean I didn’t need help.
Sue S.
Tu valoración: 2 Boston, MA
We eat here often. The service people are friendly. Many older people with coffee meet here. They removed the playground recently and have picnic tables and astro turf now within the outside fenced area. The drive thru is fast enough. You have to ask for bbq sauce behind counter, ketchup only at condiment counter. The bathrooms are clean enough. The bathroom is sometimes locked, then you ask for the key. My teenager says she had a hairpiece cooked into a chicken nugget. I have not had any food related issues and find this McD the same as most, certainly not better nor worse. They have specialty items such as pumpkin pie in the fall. This is not a shortened menu, it has meals etc. The décor is updated, probably renovated chairs/colors within the last five years or so.
Erica G.
Tu valoración: 1 Beverly, MA
Food is always always always cold. Worst mcDs ever. And I’m pretty sure I got fries one time that were sprinkled with sugar, not salt.
Ellen H.
Tu valoración: 2 Beverly, MA
Nothing — and I mean nothing — cures a nasty hangover like a biggg cup of blue fountain powerade over ice. Experiencing the described hangover, I tempted fate and went to McDonalds with some friends to get the cup of blue remedy. The place wasn’t crowded inside, but we still waited a good 5 minutes(ya ya, this is FAST food people!) before we got to the counter because the guy operating the register was having some serious communication issues with the man trying to order. Finally we get to the counter, we place our order and ALAS! They have no powerade(???) When did this happen? Disappointed but also hungry, I ordered a snack wrap, a 20 piece nugget(to SHARE. don’t you look at me like that.). My friend ordered a large fry to share with me as well. The man who had ordered in front of us had now been here for maybe 15 minutes? He kept getting one item at a time of his order and the guy clearly forgot SO many items the man had to keep reminding him! Finally the guy puts a 20 piece nugget and a large fry on the counter, I reach my hand in for a few fries. turns out its this other guy’s order! Woops. at that point what was I gunna do, put the fries back? I ate em. said sorry. oh well. The employee never indicated whose order it was. Not great, or even good, or even acceptable service coming out of this place. The food was average — nothing was«hot», everything was between warm and hot. If you’re having a hankering for Micky D’s — seek other golden arches.