Thibiant Beverly Hills

Terrible business ethics.
Went to the MTV Gifting Suite back in Aug (most likely with one of my clients) and picked up, among other products & services, a gift card for a skin treatment (Gen V). Took a look at it the other day and discovered that it expires Dec 31, 2015. Jumped on phone to make an appointment, spoke to a receptionist, said I’d like to make an appt for a treatment — she was quite chipper and happy to accommodate me. I then explained that I have this gift card from an event that I had attended — her tone immediately changed and she asked me which event. In the moment, I couldn’t remember which specific one, as I work in PR and attend a lot of events — but I said it was def a gifting suite. All of a sudden she had to speak to the nurse b/​c she didn’t have the schedule. said she would call me back. I was a bit taken aback, and said.‘uhh ok.’ You guessed it, no return call. I ring them 2 days later, same thing… this time she put the nurse on the phone. «Sorry Ms. X, your name wasn’t on the approved production list (whatever that is??) so we can’t make the appointment,» or something along those lines. I replied, «I’ve never heard of such a thing, plus I never told you which event it was, so not sure how you could know which ‘production list’ to check» It was all very shady and ultimately it’s just poor business ethics to not honor your gifting services. Not sure if they’ve had trouble in the past with people trying to pull some shady stuff, but treating a new customer like that is no way to retain new clients & maintain a good rep.

I recently got a facial at Thibiant BH and I think I will be back for another one. I had been experiencing frequent breakouts on my face, which is unusual for me, so I wanted to see if a facial would help. A week later and my skin is doing MUCH better and I thoroughly enjoyed the facial.
The facility is much bigger than it appears on the outside but the locker room is extremely small. There is a steam room inside and a couple of massage chairs that are really amazing. I used the chair before my facial and was thoroughly relaxed. So I def recommend using the chair before or after your treatment!

I was recommended by a close friend to come to Thibiant and try their Acne Treatment program. The staff that greets you are great and my esthetician is Cosima and she works wonders. Since starting this treatment 6 weeks ago my face has never looked better. I have struggled with acne breakouts for the last two years and have tried everything you can think of to have clear skin. After just two treatments my face is the best its looked since developing acne. Cosima is so responsive, informative, and welcoming in this whole process. She is even available after hours through text if you are reacting differently to the treatments and product! I look forward to my facials every two weeks and the progress from it. I highly recommend the spa, the acne treatment and Cosima!

I don’t think I have ever written a Unilocal review, but for the outstanding service and treatment I received at Thibiant Spa in Beverly Hills I am writing one! I got the HYDRALIFT Facial by Faye and I literally felt like a celebrity, getting the most advanced treatments, products, and customer service. My skin was moisturized and glowing when I left, and even better days later still is! I get a lot of facials but usually when I get one from a spa I feel like they are just rubbing lotion on my face (hello, I can do that myself!) Faye, however did an exfoliation, painless extractions, and walked me through every step (there were a lot of masks :) so I felt like I was really getting my money’s worth). And the Manager, Courtney, was a breath of fresh air, so kind and very attentive. The whole Thibiant staff was professional. I felt so comfortable, I would recommend this spa for any one, even males! Great spot for a girl group spa day. THE BEST.
5 stars! ***** Something you need to experience for yourself.

I go here for my haircuts with Kenny. Seriously best haircuts I’ve ever had. I have very thick wavy hair and he did great and gave me amazing layers!
Been going back for 4 years!
I am very picky about hair salons — before Kenny I was going to the same place in NJ for 15 years. Now I’ve moved to Dallas and I’m ready to fly back to LA just for his fabulous hair TLC!

This place is amazing. It has made a huge impact on my life. I have had such trouble with my skin to the point where it was affecting my self esteem. I work in customer service and sales so the acne and breakouts I had on my skin was an issue. Every since I started with there facials and products I instantly saw an improvement. The staff is also so helpful and very nice. They go above and beyond to make sure you have the information you need. The location and the place is amazing and beautiful. I can literally spend the whole day there. Everything you need is there for you. You can literally feel like your at home. I highly recommend this place. If your looking for results if it’s facials or anything else go here. You will not be disappointed. I want to thank the staff for everything they have done for me.

Decided to fly home for Spring Break at the end of March, and what was the first thing that came to mind? Going to Thibiant Beverly Hills once I got off that plane. Faye gives the most amazing facials in Beverly Hills!!! or anywhere else in L.A. County for that matter. I left looking and feeling so youthful. True fountain of youth. I forgot how taking the time for yourself and indulging in the simple pleasures of life like being pampered for the day can lift you up and make you float. I came back to San Francisco GLOWING! Thanks Faye! You are worth every penny I spent to fly down there and see you! Can’t wait to come back again! Me love Thibiant a long time =)

Best facial in Beverly Hills!!! Had the most amazing facial from Faye today. The oxygen facial here is a must. I left looking ten years younger than I did when I walked in. Lovely and welcoming staff. Can’t wait to come back.

The facilities at Thibiant are very beautiful and clean, which is nice. Coffee, tea, massage chairs, a locker room, etc.
Unfortunately, the steam room was out of service when I went, which was a real bummer since I was very much looking forward to it.
I must say that the facial I got (the most basic) was mediocre– at best. I did not notice any improvement in my skin in the following days, which is the case with the place I go to usually (which, by the way, only charges $ 75 for a facial).
I could tell that my aesthetician had been doing her job for many years and was a professional. However, the facial felt very superficial and similar to something I could have done at home. For $ 110 + tip, I would have liked to see some kind of notable improvement in my skin.
I will reiterate once again that the facilities are lovely. The place is much bigger than you can tell from the outside. However, for $ 110, you can certainly get a better facial elsewhere. I know I have.

This was the best facial I have ever had. Lida was amazing! She used products on me that made my skin feel so fresh and alive. I walked out feeling like a new person. With a glowing face, my skin feeling rejuvinated. I felt brand new! I wish I could get a facial every day from Lida! But Ill be back for my wedding!!! I cant wait.

This day spa is wonderful. Katherine gives an amazing massage, the space is very tranquil, including 3 massage chairs that are wonderful while you wait and beverages from organic teas, fruit infused water to an espresso machine. Lovely spa, nice staff and the parking lot next to the spa had 2 hour complimentary parking. I really enjoy Thibiant. Thanks!

There is not ONE place where you can get better service, or more top quality treatments than Thibiant .
Dr. Glassman and his wife Mitzy are so wonderful, knowledgeable, detailed, gracious and funny. They are a beautiful and charming couple, living examples of their work, and I feel blessed to have them in my life to help me feel so dang good about my skin! Dr. Glassman stays well ahead of the curve on all things dermatological, keeping his clients clambering back for more. He tests out and confirms the truth, or lack thereof of about the effectiveness of new claims in the field all the time. There is good reason that myriad celebrities enjoy the confidentiality he offers while providing extraordinary services.
Dr. Glassman is a plastic surgeon with offices for those services elsewhere in Beverly Hills. At Thibiant one may relax in the beautiful waiting area with snacks, fruited water and myriad coffee choices and be treated to manicures, pedicures, hair treatments, facials, laser testaments and all that med-​spas have to offer. I have had 3 moles removed from my face and you would NEVER know they were there. Literally nothing. No scar. I couldn’t be happier.
Melanie is his assistant. She is SO sweet, warm, friendly and efficient. She can do all that Glassman does in this office with equal precision and expertise. The love she has for what she does is infectious. You feel lighter walking out of there because she is so crafted at her job and just loves it so much and makes one look and feel just so good! Her assistant Reyna is new-​ish and doing a great job as well.
Walking through the door at Thibiant is made magical by the shining personalities who greet you by name, remember your last conversations, kids’ shenanigans, projects etc. Nelly and Valerie are absolute GEMS! Nelly is a walking example of how wonderful the products and services are with the MOST gorgeous skin possible. She has outer stunning beauty with a «girl next door» sweet personality. As far as Valerie is concerned, there are no charts on which I can place her service. She blows doors on all of them. Even my ornery teenaged son who couldn’t care less about my facials, appts, etc. had said more than once, «Wow. She really does a good job! She is the friendliest, kindest, most helpful receptionist I have ever seen.» Part of her magic is that gorgeous French accent, sans the snooty French attitude. (Sorry!) You walk into Thibiant and these ladies make you feel sooo good just with their warm, genuine selves. Their fearless leader is Courtney and she leads by example. Always helpful with a smile, at the ready for anything thrown her way.
I recommend you book a service and show up at least a half hour early. The massage chairs by the waterfall are divine! Change into one of their plush robes, grab an apple (staying clear of the chocolate chip cookies. Lol) and relax! They are there to pamper and beautify! You can have food from a number of lovely nearby restaurants ordered in.
Parking is free for 2 hours next door.
Thibiant is a win/​win. I hope you will give it a try and tell them Ro sent you! ;) (No, I don’t get anything for it… just want them to know I am paying it forward. :)
Enjoy!

Extremely disappointed with this experience. My sister and I went in for my pre-​wedding spa day — she had a facial scheduled and I had a pregnancy massage. Weeks earlier I’d cancelled our second services (mani/​pedi each) because of how outrageously expensive they are there.
My massage was 80 minutes — and for the entire 80 minutes, I did not feel comfortable, relaxed, or like I was getting a professional massage. The woman who massaged me had zero finesse — like she hadn’t been trained. She pushed on me but didn’t apply pressure (figure that one out), and I was essentially relieved when she’d finished. She also didn’t understand my directions, which was incredibly frustrating, as I told her I did not want her massaging my scalp after she’d put a ton of oil all over my body without gloves on. She did it anyway, giving me nasty oily hair. She also massaged my ankles, when ANYONE who is doing a pregnancy massage should know that this is 100% forbidden as it can send you into premature labor. I basically felt like I was with an amateur.
Once my treatment was finished I went looking for my sister as we had a tight timeline — get to lunch at Bouchon and then off to our mani/​pedis — but she was nowhere to be found. The three ladies at the front desk couldn’t even find her. It was maddening. I spent about 15 mins running around the spa, then down to the car, and I even called the restaurant looking for her — when one of them said, she’s getting a pedicure… UM WHAT???
Ya — the IDIOTS at the spa told my sister that she was scheduled for a mani/​pedi and that I was having a 2.5 hr treatment. Hearing that they essentially forced her to get a service she was convinced was wrong, lied to her, and ruined our timeline sent me into a tailspin, two days before my wedding and pregnant, put me off of this place for good. I had at least hoped to hear that my sister’s 80 min facial was good, but it sucked too. She said her facialist stuck a mask on her face and then disappeared for 20 mins!!! That is OUTRAGEOUS. Two days before I took my mom to Burke Williams for facials, and at no point during the 50 min facial at BW did my facialist leave or stop doing something. If I had a mask on, she was massaging me. I got a better massage from my facialist at Burke Williams than I did from my masseuse at Thibiant.
Finally, the bill. Because we were both first-​time clients, we each got 30% off of our services. With the 20% tip for each service, however, I walked out having paid nearly $ 300 for TERRIBLE, TERRIBLE services. At least the women working there were pleasant.
There’s a clear reason why Burke Williams is so good and so successful — they train their people right. I can’t understand how Thibiant is still in business — must be because of lazy rich women in the BH neighborhood who would rather waste their money on sub-​par spa services than drive to Samo or Sherman Oaks for real relaxation.

This is the best place ever! Friendly, over– accommodating staff!
Got a facial and I’ve never looked better!

I have been going to Thibiant in Beverly hills for over ten years. I have gone to Serg for massages, and Fay for facials. Although it is not a full spa, the therapists make up for it. Serg is one of the best massage therapists I have ever gone to. He knows the body, and is extremely involved with his patients health.
Thibiant is located right on Canon drive, which is so convenient for me. I valet park right out front, which makes like super easy, especially if your running a few minutes late.

I had a really amazing collagen facial with Inna a couple of weeks ago– she was attentive and informative, no hard sell of products or add ons. My skin looked refreshed and I will be going back. They have a Unilocal special running for first time clients, take advantage of it if that fits you!
Steam room available in the ladies locker room and very high tech massage chairs in the lobby where your wait to be called for service. Parking right next door in the free lot (2 hours — enough time to do a steam before).

I once went to Aida Thibiant Salon many years ago… sometime during the 80’s. I had a facial, a pedicure, and then a make-​up application. I was very pleased with the services I’d recieved from the facialist, the manicurist, and the make-​up artist, who each did an excellent job… but when I went to the front desk to pay… I witnessed something that completely appalled me!
The make-​up artist was helping me gather up some of the products she’d used on me, so that I could purchase them, when an older, matronly woman appeared. Apparently, it was Aida Thibiant herself… and she spoke to the make-​up artist in an extremely rude, disrespectful, and actually abusive manner… ordering her to «get out» and perform another task… in her heavy French accent. Then she smiled at me, as if she’d just shooed away an annoying insect. I really wanted to walk out the door… or just slap this arrogant, rude woman… but instead I simply paid for everything and NEVER returned! How could she speak to another human being that way??? I get that she was the owner of the salon… and the young woman was one of her employees… but certainly NOT her «SLAVE»!
I told many of my friends about the incident… and a few of them even stopped going there for their regular facial treatments and waxing… but I’ll never forget that day… and how badly I felt for that young, sweet, talented make-​up artist! What a HORRIBLE person to have to work for! I hope she had the sense to quit and found a better job… where people treated her better… and with respect and kindness!!!
My opinion? There are PLENTY of excellent quality skin care salons. Why patronize a place where the owner finds it acceptable to verbally abuse and demean an employee… in the presence of a customer, no less? I really thought Ms. Thibiant would be DEAD by now… she looked about 60 or so back then… and that was about 30 years ago! But I suppose there’s some truth to the phrase, «Only the GOOD die young»!

I had heard about Aida Thibiant from a friend, so I decided to book a micro derm and their basic facial, which I was told included extractions, massage, mask etc.
What the esthetican did however was to «add on» many services that I did not ask for,
and was not told she was doing. This more then doubled the price and left a very bad
impression. So unfortunate. I will not be back.

A guy’s review.
I always purchase their gift certificates and the receivers seem to swear by their facials.
I’m using a solution to regrow my hair and it dripped on my forehead and I started noticing fine hair growing in that area so I considered waxing it off.
Eve, their her waxing technician, advised me not to, even though, other beauty institutes, seemed to be in a hurry to take my money and said «yes, we can squeeze you in now».
So based on all the feedback I received from those I purchased gift certificates for, and on my consultation today with Eve, I’m giving this place 5 stars.

LOVE. IT. HERE.
Booked an appointment with Dina the esthetician, & it was worth the entire swipe of the credit card! I had a full facial treatment including the microdermabrasion. Dina has been in the business for over twenty years and knows the ins and outs to every type of skin.(I can say this, because i believe I have about 4 different skin types on my face alone! lol) She spent a little over an hour with the entire process and I wanted her to work on my face the entire day.
The Spa itself is in a great location in the center of everything. It was very clean and sanitary with in-​house keeping coming around every twenty minutes to make sure everything was orderly.
This could be a great place for a girls day out, a nice relaxing solo trip or even a couples date. A must see!