Lush

I just walked over to check this place out and this particular location is out of business. :(

I feel I left two important things out of my last review.
1. While I know you might feel silly paying $ 10 for a bar of soap, you have to remember that this isn’t Irish Spring. Not only are ALL of Lush’s products made from real ingredients, but they also represent a tremendous value for money. That $ 10 bar of soap will last you well over a month. Moisturizers last even longer, and I’ve been working on my pot of Lemony Flutter for well over six months and still have a quarter of it left.
2. If you’re a regular customer, the staff aren’t nearly so boisterous. They’re still super helpful and will recommend complimentary products, but it’s not the full court press. Lush sells a unique product, though, and it only makes sense that the staff go out of their way to explain it to newbies. Again, just pretend you remember how to interact with sales clerks who are genuinely interested in being helpful. I’ve never seen staff pressure anyone into a sale or dis a customer because she’s just browsing.
Relax, people, it’s just (fantastic!) soap.

I love lush. I use their brazened honey mask and a few other products such as their fragrance.
There’s 2 hours free parking right on that street.
The products they use are organic and dont irritate my skin.
This location like the other ones are clean, well kept and the sales people who work here are pretty nice.

If you have a dry skin, you need to try their body butter.

Over-​priced, mass-​produced soap, artfully named and packaged, to appeal to very young women. Lush’s concept is to hire overly smarmy, overly friendly young people to give you a shopping experience. Within 20 seconds of entering the store, there were endless intrusive salespeople insisting on saying hello, asking me if they could help, asking if I’d ever been in a Lush, as if it were a mecca of amazing shopping. It’s not any of that, it’s obnoxious. I had to ask them to leave me alone to shop. Please, it’s over-​priced soap, not diamonds. The last guy jokingly says to me «let’s talk» and I said «No, let’s not» and left the store.
Great store for teenagers. The waitstaff know absolutely nothing about dermatology or skin. Obviously, they’ve been trained to be as verbal and pushy, as possible.
This is a classic example of how packaging, presentation, and marketing can easily manipulate the consumer into overpaying for very cheap ingredients. If you enjoy knowing that a huge commercial company is gouging the prices on soap by adding cheap ingredients and making it a retail destination, Lush is definitely for you.

This place absolutely stinks. Rude service! Do not buy your wife a gift here.

I have some problems with Lush, and this is across the board at all their stores, but this is the one I’ve been to most.
I like to shop peacefully, and I always feel mobbed and followed at their store. The moment I peel off salesperson A with a polite «Ok, yes, thank you, I’d like to browse for a few minutes,» salesperson B comes running up to comment on whatever item my gaze happens to have fallen on, tell me how amazing it smells, and go ahead and rub it all over my arm without permission. Maybe I have allergies, or can’t afford to smell like your stuff for the rest of the day, or just plain don’t like being touched by strangers — you don’t know. So don’t assume.
If I want recommendations or other help, I’ll ask for it. Please stop following me around the store and pointing out the 18 products you think would be «perfect for my skin type,» which you have diagnosed merely from looking at me (side note: they’ve informed me that I’m everything from dry/​sensitive to oil-​prone and pointed me in all different product directions on different visits).
So I take issue with them acting like skin gurus, because frankly, they’re not. Not even a dermatologist could accurately diagnose skin issues just on sight — you don’t know what products I currently use (which massively change my skin’s appearance) and what my history is. I even could look oily to you just because I finished a workout, or sensitive because I’m currently nursing a sunburn. STOP telling clients that «this would solve all your skin problems,» especially when you’re not asking them questions first. You are going to seriously mess up peoples’ faces that way.
Okay.
All that said, I like their company’s philosophy. From what I gather, they aim to be all-​natural and pared down to the essentials as far as ingredients go. I don’t know enough about them to know whether they achieve that, but as a goal it says something about which direction their products lean.
I’ve tried some products that I like, and some I absolutely abhor (one of their solid shampoos, seanik, absolutely stripped my hair and turned my scalp into a disgusting flakey mess within one use, and it took over two weeks to recover). Nothing I’ve loved. I’m trying to love the new «toothy tabs,» which are solid toothpaste tablets packed in a little cardboard box — no more tube waste! They’re not fantastic, but they’ll do.
Really, it’s their employees that keep me from returning to the store. I do NOT go in to browse anymore, I go in with a mission and try to grab-​and-​buy before they can accost me.

*Disclaimer, I USED to work for Lush years ago.*
Very friendly sales associates, and high quality products… Yes, please! All of the products were really fresh, too, none had nearing expiry dates. :) Love that! Got some of my favorites: ocean salt, mask of magnaminty, some fresh masks (brazened honey & catastrophe cosmetic) and some other goodies. I also heard from a sales associate that they are FINALLY going to open one of these in San Diego! I can’t wait to see where it is! :) The products aren’t necessarily cheap, but I had the best skin of my life when I was working for Lush, and I’m trying to re-​populate my bathroom stash with Lush products to get back to that!
Thanks, Lush BH!

I was worried that I’d go into this Lush and the chicks wouldn’t be as awesome and helpful as they have been in other locations, but I was definitely mistaken.
This location is super small, but it is everything that you expect a Lush to be, the displays looked great, the products all plentiful and well represented. The girls were super friendly and tested various products on me (and others in the store)
I just love Lush, I don’t care that it’s so pricey. I spent entirely too much today, but the gift sets are nice because they come with a 25% off coupon good for all of 2011.
I want to go to the parties that they throw, free hand treatment and a bath bomb for the first 50 customers. Anyway, I love you Lush.
Goodnight now.

Went there early this morning and the guy that helped me was amazing! I wish I could remember his name. He went into great detail about the skin products and was so helpful. He gave me two moisturizer samples since my skin is a pain and I’m in search for the perfect one!
Even better I picked out two soaps, then I was having issues with my card. He was soo polite even though I was furious at my bank. Just wanted to give him a big thanks for being so helpful and even cool after helping me a bunch and me not being able to purchase anything due to my awesome bank.

God, I love LUSH so much, it’s a crime. It’s pricey, but I know I’m getting the best quality and I’m doing my body a favor in the long run. Just bought a pot of Gorgeous and my face has never been so happy with me. The location in Beverly Hills is smaller than I’m used to, but it fits the bill and everyone there is super sweet. I love that I can grab my own fresh face mask, in order to check the dates and find one with the longest shelf life.
I worked at a location in Philly a few years ago, so I cut the sales associates some slack when they get chatty. It’s usually very pleasant, sometimes educational, and it can be of fun. There’s a TON of pressure from the top for them to be constantly engaged with the customers, and that’s never gonna change. If you don’t try to ignore them and just chitchat, it’ll be better for everyone involved. They don’t get grief, and you don’t get annoyed.
And for all you «super-​natural» peeps out there, you should know that LUSH never claimed that they’re «all natural» (in fact, sales associates will be reprimanded if they tell a customer that they are), so don’t hold it against them. They try to be as natural as humanly possible without selling you a product that’s going to rot in your cabinet next week. If you treat parabens like the plague, you should know that a lot of alternative preservatives are worse than methyl– and and propyl-​. Talk to your doctor for the most accurate information, because the internet is a scary place. If you’re still on the look-​out for preservative-​free treats, check out LUSH’s solids, like massage bars and body butters.
Products that I cannot live without and will make me hyperventilate if my stash runs low: Ocean Salt, Dream Cream, Gorgeous, Tea Tree Water, Honey Trap, BIG
Other great goodies: Buffy, Aqua Mirabilis, The Comforter, Geo Phyzz, Think Pink, Dreamtime, Floating Island, Honey I Washed the Kids

Oh my, how I loved this store from the moment my friend and I walked in. Immediately, we were greeted by the two associates in such a friendly and enthusiastic manner that caused me to assume they were either new or this is the best place to work ever.
One of the girls offered to show us how their ocean salt scrub works. And that was when I realized that I would be spending a lot of money in that store.
The ocean salt scrub is amazing, my hands felt so soft I couldn’t stop touching them afterwards. Excellent, throw that in the bag.
Then I asked one of the girls to recommend some facial products to combat the jupiter planets that have been taking residence on my face. I was amazed by how intricately she knew all of the products, down to ingredients and how they work with your skin. She recommended a green cleanser which exfoliates and purifies the skin. The cool thing is that they cut chunks of it so you can decide how much to buy. I decided on a one-​week trial which cost me around $ 5. Perfect, throw that in the bag.
Then, she recommended an atomized toner which has quickly become one of my favorite products. Wonderful, throw that in the bag.
After that, I ventured into the world of bath bombs. To condense the essay that this is quickly becoming, I’ll just say I managed to narrow my selections down to 3 bath bombs. Amazing, throw those into the bag.
By check-​out, the price was actually not as much as I feared it might be, and voila, the girls give my friend and me customized samples — a moisturizer for my sensitive skin, and one for her dry skin. Incredible service, we both walked out with huge smiles on our faces! I should’ve thrown those two girls in my bag, too.

This store is so much fun. I spent about an hour in here exploring everything and sampling the products. The items are on the pricey side. I bought a block of Honey I Washed the Kids soap for ($ 25) and the makeup remover Ultra Bland ($ 29). So far, my skin loves both. I just hope the products last more than a month. I can’t wait to come back and try everything else.
Pros:
— friendly sales staff
— great products that’s great for the skin and environment
Cons:
— hard to find metered parking
— on the pricier side

I debated writing this review.
I love the concept of Lush, so much so that I was lured to the shop as an applicant over the summer. The reviews were really good, so I thought I might love the company as much as several of the lovely Unilocalettes whose pictures you see above this review.
I looked into the company a little more deeply, intrigued by the prospect of an all natural, all safe bath and body line. Basically every cosmetic, bath, body, hair and skin care company uses ingredients which are bad for humans.
The list known as the «Dirty Dozen» has been circulating for years now, and it details how products with parabens, SLS, philates and other chemicals commonly used in personal care products can be harmful to ourselves, and our environment.
So when I read some of the hype about Lush, I was excited.
Then I asked more questions. Turns out that they DO use soduim laurel sulfate, they DO use parabens, and they do use chemicals when they absolutely have to.
I went into the store to do a secret shop, hoping that the associate who helped me would talk me through the ups and downs of the line, and find some products which would be great for me.
I was shocked when I realized that nothing in the store was in any packaging whatsoever. This means that all those lovely vitamins in their rather $$$ soap are sitting there oxidizing as they wait for you. I was perturbed when I bought a soap, only to have the associate point out the «fresh» side, where he’d cut the soap off the larger mass. On that side, the color of the soap was completely different, several shades lighter.
This didn’t make me feel very confident in the product. It also irked me that they use a lot of coloring in seemingly ALL the products. An all natural company, with a healthy pitch, shouldn’t be quite so gimmicky as to dye my bath water blue.
The deciding factor as to how I felt about the experience laid in the hands of the young man who helped me. He honestly made little or no effort to ask me about the needs of my skin. When I asked him about a product from the line, instead of trying to match me to a product, he’d simply rattle off details, what was in it, what it was intended to do, without worrying about if it was something I’d actually need or use.
The nail in the coffin that basically assured I’d look for another opportunity was the brand image. My $ 15 half pound soap was wrapped in white tissue paper, over which a black font repeated meaningless phrases about «healthy» and «natural» in a script reminiscent of the manifesto of a mad man. I knew I could sell a product that advertised in a questionable way, but without the brand right positioning of their competition, it would be futile to attempt to move their brand forward. If you’ve never heard of Lush before, it’s for a reason!
I am giving it two stars here because the product, while rough and unfinished feeling, actually isn’t too bad. Personally, I won’t be back for more, and with how ugly the packaging is, I’d never give it as a gift, but it’s better quality than the low-​end, big chain crap they sell at Victoria’s Secret or Bath & Body Works.
That being said, it does not compare with soaps from Pre de Province, Bliss Spa or Pacifica in terms of quality, condition in which it leaves skin, price or packaging.

One of my guilty pleasures I have this undying love for Lush. I was recently looking into the potential dangers of SODIUM LAURYL SULFATE and Sodium Laureth Sulfate (The same stuff you find in a CAR WASH or garage) in most of our everyday products and I figured that I should try to stay away from those chemicals.
I’m also an animal lover so I try to buy products that are never tested on animals. I especially love the product Ocean Salt it contains vodka :) and i love BIG it smells so good. and i love the fact that everything is inexpensive… superior quality. Yes the sales people are kind of pushy but I don’t mind.

I wish I had given Lush four stars or less the first time I reviewed it that way I could now demonstrate how I have come to love Lush even MORE!
At first I was taken aback by how expensive, although high quality, the products are. But oh lush, how you snuck up on me! Starting with just a few products at a time, I find I have been gradually phasing out all of my other beauty products with lush replacements. I can’t help myself!
Nothing I have tried yet has been hit or miss. I will say that my favorites have been the massage bars (my dry skin feels good ALL day!), and anything scented like The Godmother soap (a sophisticated rendition of candy sweet). I have never been all that scent crazy, but this is how a girl is supposed to smell!
oh yeah, and right now they are getting rid of all their christmas gift packages on mad discount! I hope no one is reading this though, in case I decide to go back for more.

Lush bath bombs, bubble bars… sigh. ohh. ahhh… I just took a nice, long skinny dip in the hot bubbly bath… my skin is sooo soft… smells so sweet… thanks to my Lush sex bomb!
Lush has the best handmade soaps, bath, shower, skin, hair products ever! They offer lot’s of VEGAN products which I appreciate! Awesome little massage bars, white chocolate, lemon citrus, choc. peppermint, smell so yummy & feel so good… the shimmy shimmy sparkle bar is fun for a night out or a night in !
If you like to over indulge, spoil yourself LUSH has the perfect treats to pamper your skin & body. Awaken or soothe your senses…
I find it easier to order online. I always keep a drawer in the bath stocked full… Lush bath bombs & bubble bars make great gifts for all women of all ages…

LUSH is my anti-​drug! I am like a kid in a candy store every time I step foot in here! I could easily drop a whole paycheck in this place. It’s expensive but SO worth it. Who needs to buy food and clothing when you smell like «angel’s delight» and the boys can’t get enough of you! I have given lots of little gifts to friends from here over the years.
The staff here is absolutely in love with the products and so helpful! I’ve actually spent 30+ minutes with some of those gals picking out the perfect combo for a bubble bath. My usual picks include, Sakura, Sex Bomb, and my new favorite Sultana of Soap. Angel’s Delight soap is only available around the holidays so I make sure to stock up. I try not to get the bath bombs that have glitter, confetti or rose petals because I don’t want to clean up that hot mess after a relaxing bubble bath.
They only lose one star for discontinuing my Ginger Soap without giving me any warning via email. Oh LUSH, why??? Well, they were kind enough to respond to my letter of concern over my loss.
R.I.P. Ginger!
***UPDATE 3÷17÷08:
OK, so LUSH gets 5 Fabulous & Gorgeous stars now after I just tried the skin care products this week!
I saw results with these products after just two days! Fresh Farmacy soap is the best facial cleanser. The Cosmetic Warrior face mask really calms my skin and doesn’t crack like a clay mask when it dries. Big thanks to the sales guy for getting me a sample of Ocean Salt face scrub. I’m addicted! It makes my skin look so fresh and feel incredibly soft. My friend even complimented that my skin seemed to just «glow»! ;-D
The best part is that it’s so much more affordable than the high end skin care products I’ve been using AND it works even better! I love everything about this store. All the products make me feel gorgeous!

Now you may not know this, but some chicadees call me PatrickLushhhhh every now and then. So I was kinda excited to be in the store. The moment I walked in, my nose was on fiyuh. It was like taking four hits of coke.
After the big adjustment, they have a lot of nice things for a lot of money. Ohhhh what? SALE? Ok. I dont know if everythings on sale here always, but we got some good deals. bath bombs, buy 1 get 2 free. massage bar, buy 1 get 1 free. Definitely a steal. Bath bombs make a cute bath, the bar melts right in your hand with lotion goodness. I’m not all lavish and womanly, but I might be back.

I was turned onto Lush by a friend who traveled a lot to London and would always bring me back some of their amazing bath bombs. Since then, I longed for day when there would be a Lush within walking distance of me and here it is!
While I haven’t been to any of the other SoCal Lush stores, I can say that the staff here is really so NICE and extremely helpful — and not in a condescending way. Normally, I go right in and I know exactly what I want but the last time I went in I wanted to get my VERY metro older brother some products for xmas. Seeing as I’d only tried the super girly stuff there, I was basically clueless on what to buy for a man. Rene, the asst manager came to the rescue. He showed me the Overhaul gift set that had all sorts of junk (hybrid shampoo bar, tramp shower gel, wiccy magic muscles & ambrosia shaving cream) for dudes that I knew my brother would be into & use. He loved everything so much that since xmas, he’s made me a list of what to go back & buy him!
I absolutely love that on any given day the staff is out front on the sidewalk giving free facials, samples of masks, lotions, soaps, etc. Also, while the products are a bit expensive they do often have sales & promotions like (I think) on Wednesdays the masks are all 2 for 1. Can’t beat that!