Jacobs Kenneth DDS

I’ve been going to Dr, Jacobs forever — I was there today. His staff is so professional. He’s exceedingly pleasant and competent. Not only has he done my general dental work, but he did a beautiful set of top veneers for me more than a decade ago that are as flawless as the day he put them in. I’m constantly recommending his work to my friends.

I’ve been a patient of Dr. Jacobs for decades. He has done excellent work on my teeth, and he has been a caring individual about my overall well-​being as well. I’ve found his hygienists to be excellent — I’ve used 3 different ones over time. Yes, in the past there were some problems with front office attitudes. But this has not been the case for the last several years. I find every lady there to be welcoming and cheerful. I recommend this office and this dentist unreservedly.

What a wonderful dental office. Dr. Jacobs is fabulous and professional as well as all of the staff. I have been going to this office for over 15 years and I have only had positive experiences… and I was never one who enjoyed going to the dentist.

I’m a wimp and I hate doctors but I love Dr. Jacobs and he never has done anything to hurt me. He has been my dentist since I was 8 years old and I am now in my 30’s. I am currently shopping for dental insurance and went on Unilocal to see what people were saying about some of the in-​network dentists and I realized how spoiled I am for having Dr. Jacobs almost my entire life. Not only is he exceptional, every single hygienist that has cleaned my teeth there is wonderful. I decided I don’t want any insurance that doesn’t cover Dr. Jacobs. DR. JACOBS 4 EVA.

Yes, I agree with the negative reviews.
Office staff is horrible! They (1) Told me they were going to Email me my digital teeth images the very same day I visited them, but they never did. (2) Refused to xerox my three page dental records for me, but said they would postmail me, which they never did. (3) Said they would call me the next day to give me a quote for my cavity fillings, which they never did as well.
Several days later, they told me to call them, so that they could tell me that they want to charge me $ 20 for DIGITAL images and ~$ 1 per page for copies of my records. Why did they not tell me when I was at their office? They also finally gave me a quote via email about two weeks later, for a bill of over $ 1200 for 10 cavity fillings (I even have double coverage insurance; My brother-​in-​law is a dentist, and he thought the prices were very unreasonable)!
Dr. Liang found ~10 cavities and also recommended that I get my wisdom teeth pulled. I thought that was odd, because when I visited another dentist a year ago, I had zero cavities. I’m also hitting almost 30 years of age, and I’ve never had pain with my wisdom teeth.
I went to see another dentist and he said a lot of cavities were small and didn’t require any intervention. I got 2 cavities filled.

I love my dentist in Florida, but I have to say-​Dr. Jacobs is THE BOMB! I went into his office expecting to get a crown and instead removed an old filling and replaced it. The majority of other dentists would have gone in for the kill and moved forward with the crown regardless. Furthermore, my bite has been off for years… he fixed it with some minor magic…
Not only did Dr. Jacobs spend more time than ALL of my doctors collectively over the years, but his chair side manner should get an award.
As far as the front office staff… I do not at all agree with anyone on Unilocal that stated anything negative. They were AMAZING! They spent a very long time dealing with my health insurance, extremely friendly, patient and accommodating.
Dr. Jacobs assistant… again…fabulous…
Tomorrow I get to go for a cleaning… YAY!
ANY of you that dread going to the dentist… get pumped, Dr. Jacobs and everyone in his office are ROCKSTARS!

Dr. Jacobs is by far the BEST dentist I have ever had and I have seen at least 15 dentists in my day. I have a lot of dental problems, and one by one he is addressing them. His chair side manner is calming and he takes the time to explain everything before he begins. He is gentle, kind and truly cares how his patients are feeling. His staff and hygienists are ALL top notch as well. You won’t find a better dentist in this city!

This review is not so much for Dr. Jacobs himself, but for my overall experience at this office. On my first visit, one of the first things the staff did was try to sell me on teeth bleaching, which put me off right from the start. I was only able to see Dr. Jacobs once – on subsequent visits I saw Dr. Liang, who found cavities on almost every visit when I had never had a cavity before in my life. My friend’s husband also experienced the same thing at this office – being told he needed multiple fillings when he had never had a cavity before. My current dentist has told me that I have teeth to watch, but if it was him he would wait to see if it got worse before going forward with a filling, which makes me think that Dr. Liang was a little over eager in her diagnoses. This office also charges $ 35 if you cancel within 24 hours, which is not uncommon, but my current dentist does not have this policy. Unlike the other reviews I never had a problem with the front desk staff, but overall I would not recommend this office based on my experiences here.

Yes, I really agree with the other reviewers. Jacobs is great, his hygenists are wonderful, but what’s up with his front desk staff?
They are not particularly helpful, and rarely, if ever, return phone calls. It’s really a shame that such a great dental office has such mediocre staff on the front lines. They are the customer’s first and last impression, and I wish they left a better taste in my mouth (pun intended!):

Horrible reception staff. Also I had been going here for several years and not once saw the actual Kenneth Jacobs until the last time I went. He always had one of his associates see me to the point that I though the associate was Dr. Jacobs. Also the receptionists are rude and hound you to no end when confirming your appointment but neglect to tell you that you need to call before a specific time. I was unaware that the office closed at 3:30 on fridays and when I called after hours to cancel and was unable to reschedule they are still sending me a bill. Then when I called twice to speak with someone they did not return my call. When I finally reached someone they supposedly took down the info and I still did not receive a call back and am still receiving a bill in the mail

We and our family havee been with Dr. Jacobs office for 20 years and we always appreciate the service we received.

i cannot give any thing less than a five star review for dr. kenneth jacobs and his entire staff. being a ‘senior citizen’ i have been with numerous dentists in my lifetime. my last dentist i was with over 30 years until he himself retired… i, as you, will truly value the professionalism, warmth, empathy and dedication that both dr. jacobs and his entire team provide!

I would give Dr. Jacobs 5 stars, easily. He’s a great guy. His hygienists, who will do your cleanings, are also fantastic, personable, quick and thorough. HOWEVER I have had some horrible encounters with his front desk staff. When this first happened, it was regarding an appointment time. They called and verified my time differently than what was on my reminder card, and I came in late. They told me I must have heard wrong, and were defensive. I didn’t hear a thank you, and they didn’t even offer to reschedule! Dr. Jacobs is kind enough to give you his email address, so I emailed him. I even spoke with him about it. 6 months later the same exact thing happened. I was livid! I had even double checked with the girl on the phone. Once again she gave me a load of attitude, and not a single apology.
I’m through with this office. I just don’t have the time to take off work to just be brushed off, no pun intended.
Your experience may vary, but be warned.

I saw Dr. Jacobs from the first Unilocal review… I had no idea where to look to find a decent dentist, and this one had a good review and was in my neighborhood.
So great! I just went yesterday. He’s really friendly and caring and attentive. He explains everything as he goes along. All the staff is sweet as pie, and, because I’m shallow, I have to tell you that the waiting room magazine selection is vast and very current. The only problem is… they run on time, so you hardly have time to read them!

Dr. Jacobs is the BEST dentist. When you’re a new patient, he’ll schedule an initial exam to actually LISTEN to your concerns and questions. He’s not rushing off to see his next patient. He’ll take x-​rays and do an oral exam to check thoroughly for cavities, gingivitis, or any problems you might have from previous dentists.
If you only need a cleaning, his hygienists do a great job and Dr. Jacobs will come in and check in with you to see if you have any concerns. If you need more work, Dr. Jacobs and his nurses will take great care of you and he’ll be just as patient as the first time he saw you. His office, from receptionists to nurses, are all very professional and nice to deal with.
I switched from my last dentist because he was always rushing off, hardly listened to me, and his nurses and receptionists were rude and a pain to deal with. I’m so glad I found Dr. Jacobs.
Only con is the parking which is $ 1.50 for 20 minutes in the garage. Meter parking only allows an hour so it’s not quite enough if you’re going in for serious work. But heck a great dentist is worth the trouble.