Hiroshi’s Hair Design

Taka is the man!
I came to my hair appointment nervous and undecided on my hair cut and color. It took Taka only five minutes to explain and reassure me that my hair would turn out great, and it did! My dark brown hair was magically turned into a beautiful, natural-​looking, and flawless ombré. I LOVE it (and so does the mister ;)).
I cannot not be happier with the customer service. The receptionist and other stylists were very friendly and I felt extremely comfortable.
Taka knows what he’s doing when it comes to hair, hence the fantastic job. He is also quite the conversationalist, which is important to me while getting my hair done.
It’s safe to say, I’ll be visiting Taka again in the future and I suggest you give him a try too!
Thank you, Taka!

Characteristics of Good Customer Service:
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.
I’m the type of person to speak my mind and let it go. But this establishment really doesn’t understand the meaning of customer service. I was contacted by the manager Taka about my review and was told that they would work on customer service in the future. How do you work on your customer service when the customer at hand (myself) has not been resolved or addressed with a solution.
Unilocalers. Please be warned. Bad customer service means stay away.
–Jeff

I signed up to be a haircut model through their easy to use online booking system with Priscilla Estrada. The whole process was efficient and fast, I really liked how they listed parking instructions in their email, which was super helpful because the City of BH gives you 2 free hours of parking which is more than enough time to get your haircut completed.
The salon is hidden and you have to walk up a narrow flight of stairs to get to the salon, I was expecting a large, shi shi shi, hair salon but it was hidden so make sure to keep your eyes peeled.
When I arrived, the receptionist was very gracious and told me to change into a robe, then I was greeted by Priscilla who got me some green tea and magazine to make my haircutting experience pleasant.
I walked in with long hair, split ends, and dry hair, and I wanted to chop off 4 – 5 inches off to have short hair which would be more manageable for the summer. I loved my cut, I was going for the reese whiterspoon type of shoulder length hair cut with side swept bangs, and it turned out fantastic. I’m very picky with my hair and its the first of many haircuts that I have loved. I always come in with high expectations and not a lot of hair stylist could make me happy. Priscilla definitely made me a happy camper.
Since the hair cut model price of $ 20 bucks was only a one time thing, Priscilla regular rates are very affordable and I hope to pay her a visit soon for my future haircuts.

I was very satisfied with my experience there as a hair model. Paul did a great job! I would recommend & I will also return for my next cut & color…

Taka is excellent and a true professional. He’s very skilled at what he does and will change your hair in the most subtle way that will make ALL the difference. People commented right away on how great my hair looked.

I’ve been seeing Liz at Hiroshi for something like 20 years! I’ve had strangers stop me to tell me what a great haircut I have… and my hair is fine and thin. There are also some stellar folks there who are working as the shampooers, but also are trying to build their own clientele, notably Paul and Priscilla. I’ve seen some of their work and they’re good! I know them from the shampoo bowl, and they are kind and funny, and very clearly like what they do and truly like the clients. Because they’re starting out, their prices are not nearly as high as Hiroshi’s, who not only teaches but works in his own salon as well. He has a very dedicated set of clients, as do all the artists there. Give them a try!

I had the best experience as a hair model with Priscilla. She gave me a very precise longer Bob cut. She didn’t cut too much and really listened to what I wanted. Everyone was so friendly from the minute I arrived. I would highly recommend her.

This salon is a gem in beverly hills. Don’t be fooled. Just because it is in BH means it is expensive. IT IS NOT. Really reasonable and the service is impeccable. Customer service and the team are very polite, professional and respectful towards me as their client. I’m asian, so they handle my hair really well. I see a lot of white ppl and ppl of color too. In short it caters to every hair texture. Jun used to cut my hair but now he transferred, so TAKA IS THE MAN! I swear he gives the perfect cut w/​the matching price tag as well, and he gives out tops on how to style your hair which is i think what really gives TAKA an edge among all the hairstylists out there!

I have been coming here for over 10 years, they are all amazing. Hiroshi and his staff have become family. There is nothing bad you can say about them, and not enough good things you can say. My whole family loves going. Until I went to Hiroshi, I didn’t know what a good hair cut was. He’s the best.

The team at Hiroshi are amazing and true professionals. Hiroshi himself is a master and has trained all to have such attention to detail and precision when it comes to hair color and cuts. My family and I have been clients of Hiroshi for over 10 years.

Amazing place Hiroshi’s is up to date with all the latest hair styles and colors for women’s hair and Ben is awesome he has been there for years and really knows what he is doing!

If you want to go to a salon where they REALLY CARE about your hair, look no further than Hiroshi’s Hair Design! They style it all: thick, thin, curly, straight, dry and out of control hair. And stylistically speaking, they will never steer you the wrong way.
I have stupidly thick and wavy hair, and Taka is the only person in the world who cuts it perfectly every time. It has been 4 years since I started going here and I always leave feeling more beautiful than when I walked in.

This is a cute salon with lots of interesting and fabulous people working here. I came here because I needed an amazing updo for a very big Beverly Hills birthday party. I had to see Alima because she is the absolute best at what she does. The updos she creates are works of art. I’m not talking buns and chignons here. I’m talking hair show, award winning, all eyes on you hair. From classic finger waves to big runway styles you won’t be disappointed. Alima also did my wedding and 4 months later people still tell me how fab my hair looked. If you want to look like perfection– call Alima.

I have been coming to Hiroshi’s for eight years now, and I’ll never go any place else to get my hair straightened.
Let me start off the story eight years ago, when I had a jew-​fro the size of Texas. There was no managing it. It would take three hours to flat iron, and my hands would be burnt, my eyes filled with tears. It was time to make a change. Someone I knew referred me to Taka at Hiroshi, who straightened my hair to absolute perfection. The first time took seven hours and cost a pretty penny, but was still incredibly affordable compared to many others around town (especially on Canon in Bev Hills).
It lasts about five months if you invest in a good flat iron and touch up the roots as needed. Many people are all about the Yuko straightening method or the Brazilian Blow Out, but Hiroshi’s has some distinct chemical method that really keeps your hair perfectly straight for much longer. To boot, the salon is comfortable and airy and the staff is always so friendly, happy to order you lunch or grab you a coffee/​tea. I have never had a bad experience at this salon and I’m always happy to come back every five (or six if I’m lazy) months!
Ask for Taka — he’s the superstar.

John has been coloring my hair for at least 10 years. He’s a master; I get constant compliments regarding the color of my hair which is not easy to achieve. My hair looks very natural, shiny and healthy; people think I’m a natural born redhead. I would never go to anyone else! In addition, John cuts my hair and knows what styles work for me.

Super close to my house, easy parking, good guys there.

No place is better than Hiroshi’s.
Armando cuts my hair — he feels very strongly about softness and subtlety and he knows how to handle my wavy, uncontrollable mop. He cuts beautiful layers into it so that I can happily wash it and go, or blow it out and look like a superstar.
John does my color. He works with my naturally boring light brown hair — so dull it almost looks grey — using highlights so perfectly done that every time I go, I walk out feeling like I’ve had plastic surgery. He keeps my hair healthy and natural looking (never, in all these years, does my hair feel damaged, and never have I had anything resembling that horrible stripey look some women get). Occasionally I’ll go to John thinking I need a touch up and he’ll send me away, telling me I can get away with a couple more weeks.
The people who work here are friendly and helpful and fun to talk to. When I go in, I order lunch and eat while I have my hair done. No time wasted sitting under the dryer!
There’s no pretense here, and it’s probably the least expensive place in all of Beverly Hills.

I used to go to cheap hair salons and yes you can see the big difference if you go to Hiroshi’s and compare the quality!
It is $ 70 for a trim for me so it is not cheap.
But people who work there really care about your hair!
Service is wonderful and staff are friendly.

I scour the city endlessly for good deals on services. I constantly check out local specials, and that has led me to try out various salons to tame my hair. The only issue with that is that although I have healthy hair, it is extremely thick and curly/​wavy. My hair is a high maintenance jerk. Adding to that, whether stylists want to believe it or not, you cannot cut curly hair like you’d cut straight hair. It just doesn’t work. Armando at Hiroshi understands this. Even though I pay more than I would like ($ 80), he is the only stylist who leaves my curls looking great.
He is soft-​spoken, kind and gentle. He takes his time, which is crucial to a good cut for curly hair. Every ringlet has a mind of its own, and he respects that. When I say I want soft layers to keep my hair from creating a triangle, he doesn’t just cut straight across (I’ve left salons after a cut looking like I had a short curly wig on top of my bottom layer of curls– not cute). When I tell him I want a few face-​framing layers short enough to fall down romantically when I pull up my hair, but long enough to not have a fro bang, he does just that. He also knows how to blow out curly hair. Every time I go to Armando, my hair looks revived and happy, and so do I.
I’ve also had my hair highlighted there. John and I don’t vibe well, and the last time I saw him was the worst salon experience I’ve ever had. To his credit, it was so bad that they didn’t charge me for his portion, which was greatly appreciated. Miki’s very sweet and a total perfectionist, which I love. My highlights looked good after seeing her.
The salon itself is nice. Everyone is very sweet. They give great scalp massages when they wash your hair, make sure you’re comfortable, offer you green tea or whatever other beverage you’d like, etc… I park N of Santa Monica in the neighborhood. It’s 1 or 2 hour parking up there, depending on which street you hit so you don’t have to pay the lot.

hiroshi’s has been around for many years. i’m shocked that no one has reviewed it until now…
hiroshi himself is at this site. he actually has a school teaching how to cut/​style hair so many of his stylists are from his school. they also learn how to do massages too.
when you go in for your appt, they give you a kimono to wear. then you are offered something to drink… water/​green tea. when they wash your hair, it is a relaxing experience. some of them will ask you after they wash your hair if you want a head/​shoulder massage. =)
they know how to cut/​style hair. you always see repeat customers who are happy with their results.
haircut will run you about $ 50. but it depends who cuts your hair. if hiroshi does it himself, he will charge $ 135 or so. the receptionists at the front are nice and will help you find the right stylist. all of them are fairly good.
it’s a soothing experience with excellent service… you will leave looking and feeling great. =) afterwards, you can go shopping or grab a cup of coffee as this is located in the heart of beverly hills.