Conrad Tseng, MD

Exceptionally caring doctor. He goes the EXTRA MILE. Its hard to find a doctor like this one. I was getting a second opinion from him when I was going to a gyno for some reproductive hormone issues. Dr. Tseng called me up to find out how the other doctor’s appointment went and found out the OTHER Gyno doctor I was seeing prescribed me a pill that was dangerous to be taking with my current pill prescriptions. He stopped me from making a terrible mistake. If I had listened to the other doctor (who knew which pills I was already taking) I would have put my health at a dangerous risk.
I was so grateful that he went out of his way to actually check up on me and be thorough. Not only on his end, but a complete helpfulness that extended outside of our appointment in the office. Its so hard to find a doctor that actually cares. I trust him and definitely recommend him.
I’ve dealt with bad doctors, this doctor is NOT a bad one, he is a rare find.

I saw Dr. Tseng two days ago and really thought about writing this review because I didn’t want to write in anger or be overly reactionary. Giving a business a one star rating is something that should be well thought out.
Dr. Tseng’s office is lovely. The reception and billing and kind and efficient. We had some giggles. I have no issues there. Businesswise Tseng is doing a great job. Medically I have some complaints.
I heard Dr. Tseng coming to the room before he ever arrived. You see I heard snorting, gagging and coughing. He introduced himself and then explained that he was sorry he had a cold. I looked at him and explained that I had a compromised immune system and didn’t know where to go from there.
Pro tip: many people seeing specialists have compromised immune systems. Try staying home from work when you’re sick.
Dr. Tseng swished some water on his hands. No scrubbing. No soap. Today I’m sick too, thanks Dr. Tseng (my own fault — I should have left).
He read my history (sent from another doctor), palpated my thryroid and ordered a blood test. It was a TSH test. I asked him if he wanted a fasting blood test and he did not. According to Dr. Tseng TSH is all you need. According to every other physician I have ever seen (GP and endocrinologist alike) you need a fasting blood test for a complete thyroid panel.
At this point I knew I was going to need another more competent specialist and should have left the office but for some reason I didn’t. The phlebotomist came in the room and looked like she was on her way to a night club. Super cute, I get that it’s a look but next time maybe scrubs.
She pulled out everything she needed to draw my blood and I couldn’t help but wonder how she was going to get gloves over her two inch long blue, pointed acrylic nails (one of which was broken and filthy). So I asked and she explained that she never wears gloves to draw blood because there’s no other way to feel a pulse.
I really don’t think that anyone here takes health seriously. I am upset that my GP thought so little of my health that they referred me here.

My husband and I have had positive experiences with Dr. Tseng. When my husband was referred to Dr. Tseng from his internist because of a diagnosis of diabetes, we were given an appointment soon after. My husband and I sat with Dr. Tseng for quite awhile during the appointment and he carefully listened to both of us. I thought he took a considerable amount of time informing us about the medications my husband would be taking, types of foods to avoid, testing blood, etc. My husband has gone for subsequent follow-​up visits and says that Dr. Tseng is attentive to my his concerns. My husband and I would highly recommend Dr. Tseng.

The BEST endocrinologist is NOT Dr. Tseng.
I went there on a Wednesday. He prescribed medication for low thyroid and to help regulate blood sugar. By Sunday/​Monday I was so sick from the medication, I couldn’t keep any food down, had chills and my bones hurt all over. Before the office even opened, I left a message for Dr. Tseng around 8am letting him know how I was feeling on the medications. I called back again around 10, receptionist said he was with a patient and would call back during a break around 12:30. SIX HOURS later still NO CALL from Dr. Tseng or even a nurse.
Here’s the thing — when I went to see him, he was interrupted about 3 – 4 times by phone calls from other doctors, and he excused himself to answer.
With me as a patient calling because the medication HE prescribed is making me so sick I can’t even keep food down and now he can’t pick up the phone?
I agree with all the other people on here that gave the one star review.
Dr. Tseng may sound all smart and knowledgeable, but he does not care about the patient. Disappointing.

I have waited a long time and considered whether to write this review. And after much thought I decided the way I was treated and more importantly the Lack of an apology from the office should be addressed. I already told the doctor but I don’t believe there was any change in staff after.
I went to dr Tseng to deal with post gestational diabetes and metabolic disorder.
While he was polite I felt rushed while in his office and he spent most of the first b
Visit staring at his computer screen and typing — asking questions without looking at me and typing the responses. Just a tad impersonal. Not rude but not very personable. What bothered me was after my blood was drawn and he left the room he did not come back. Nor did he say goodbye, or more importantly did he let me know the appointment was over and no information as to when I should come back, follow up etc. only after I saw he was in the next room with the door closed did I know perhaps he was done with me? i had to ask a nurse.
As I drove home I thought maybe we weren’t a great match. I like more attention and certainly more
Communication.
Here’s when it all got horrible. — I called a few days later and asked to speak with an office manager. I was planning on relaying my experience so maybe the dr would get some feedback from a patient and consider being more communicative. I spoke with a woman who said she was a manager. She was brusk and told me the doctors don’t have anyone who really discusses these things with them. Not very friendly to me.
So I decided to call back and try another dr in the practice. A dr whom I had actually originally been referred to but who had a longer waiting time. When I said my name the woman who answered put me on his, came back and told me «the dr isn’t taking new patients. «when I questioned that (I had a funny feeling) she aaid she had been told by the manager that he wasn’t taking new patients for at least three months. I said «ok can I make an appt for three months away then «? «um no we can’t do that «. I said goodbye and hung up.
I knew in my gut she was lying.
I called back a few days later and gave a false name. Asked for an appt with the new dr. Lo and behold her answer was «sure for when ?» ??? So I knew I had been blocked from seeing a doctor. When I told the woman who I was and that I knew they had lied she stated she had been told «I have been told you are not a good fit for out office and you aren’t allowed to make any appointments here «. What ???
I was shocked upset and so angry. I had tried to find a doctor who I clicked with and was blocked from
A whole office ?!? I never had yelled or made a scene or anything of the sort. I simply had relayed my experience with the doctor and tried to try a new one. And this woman decided I wasn’t «allowed. «.
I was livid. This is no way to treat anyone and it seemed like it broke some sort of code.
I asked the original doctor to call me. (Tseng) In his defense he did, but never mentioned anything to me when he did call. When I told him the story of what happened he literally said «
Yes I know. I’m glad to hear your side as well». No mention of her being disciplined. Or an apology. I never heard from her.
He said I could bypass seeing her (she works at the desk for checkout) if I came back. But never mentioned speaking to her and telling her never ever to make a call like that on her own. Or that a patient should never be banned for considering another doctor in the same practice
I tried to continue seeing him but couldn’t get past that. It is NOT OK what she did and not ok that she wasn’t disciplined for it.
Sorry for the incredibly long review but it all added up to a terrible upsetting experience. And I am not ok with that kind of treatment.

Do NOT go to this doctors office!!! I specifically asked before I booked my appointment if they took my insurance blue cross blue shield, they said yes. I asked if there were any hidden fees and assured there wasnt. Now I keep getting a $ 545 bill in the mail for being a new patient. They are a total scam! Ive called the office 4 times, everh time they transfer me to «the billing department» and I NEVER get a call back. The bill even states that I don’t have insurance, wtf. I am about to go back in the office if someone doesnt call me back.
Please stay far away from this office if you dont want to be scammed.
Aside from their $ 545 scam, the office was really dirty. Dr. Tseng needs to hire a cleaning crew. I thought because it was in Beverly Hills it would be up and up, I was wrong.

Dr. Tseng and all of his staff were great! They were so sweet and helpful. Dr. Tseng really takes time with his patients and explains everything. I highly recommend Dr. Tseng and his staff.

The BEST endocrinologist in Beverly Hills. I highly recommend Dr. Tseng to anyone.
I saw about 8 experienced doctors (ENT, endos, etc.) before I was diagnosed with a rare condition. And it was Dr. Tseng the one that discovered it. He saved my life. He is highly educated and is one of the best doctors in his specialty.
No other doc matches Dr. Tseng’s way of listening/​paying attention to the patients concerns. Also, Dr. Tseng has many connections to top docs in Cedar Sinai and he can easily refer you if you need to be seen by any other specialist.
The longest wait time to see him has been 15mins. He has excellent staff with great customer service. They do get busy but they show honest interest in the patients.
In all, I will forever be grateful to Dr. Tseng for taking a personal interest in my case. No star rating can be high enough for Dr.Tseng.

I had a horrible experience with Dr. Tseng. I went to Dr. Tseng because I was diagnosed with hashimoto’s. We discovered a nodule in my thyroid and the biopsy came back benign. The nodule continued to grow over the years. Dr. Tseng did not recommend having another biopsy and said we will watch the tumor over the next decade. I’m so glad I got a second opinion because the tumor, that was the size of a lime, turned out to be cancer.

The staff was extremely rude. I don’t know why they treat their patients like this. As a patient I felt uncomfortable to ask the doctor questions because of the rude treatment I got from his staff.

Dr. Tseng listened to me. This might sound trivial, but having been told by countless doctors that I was «crazy» and «imagined» my symptoms, this was a big deal. He took his time to write everything down and continued to ask me questions about symptoms I didn’t even realize were symptoms. I have been exercising and eating very well and still gaining weight in the last six months. It was driving me crazy. Dr. Tseng diagnosed my problem and I’m on the road to recovery. I’m so happy I found him.

Dr. Tseng is a no nonsense guy. If you can articulate your symptoms in a succinct manner, you will get the best diagnostic care available. Like most doctors, he is in a large group and they are very busy. If you need hand holding — this is NOT the place to go.
Personally, I like his manner. He is concise, articulate and pro-​active. He has worked wonders for me!
FYI, the entrance to the office is right on La Cienega and cannot be accessed through the lobby.

He is well researched and really listens to you. He treats you like a partner and takes his time throughout the appointment. His nurses are awesome with lab draws. His staff is efficient.

Excellent!
I consider myself a difficult patient, always nervous about what the doctor thinks of me when I ask questions and when I leave I wonder if they think I’m crazy for my symptoms.
Everytime I’ve seen Dr. T, I have sensed his genuine presence as a physician and his specialty. I may not get «fixed» while I’m there, but I do get answers to my questions and concerns, and he follows up promptly with any test results to adjust medications or to talk about any results.
Dr. Tseng has surpassed other endocrinologist that I have visited in the los angeles area, and gets a thumbs up from me.
Thank You Dr. Tseng, for being so patient with me.

I have been to many different Endocrynologists. Many of them told me I was crazy or insisted I change from Armour Thyroid (which is working great for me) to Synthroid simply becuase that is what they give all their patients. Dr Tseng was different.
Athough it was hard to find his office once I got to the building, the staff inside were very kind. Dr Tseng took time to listen to my concerns, asnwers any questions and we made a plan to manage my issues. He treated me like another intelligent adult, and told me my last endocyrnologist had me on the wrong dose. Amazing! Finally someone who listens to me!
I am so glad to have Dr Tseng on my health team. I highly recommed him.

I was a little worried about going to see Dr. Tseng after reading a few of the other reviews. I HATE sitting and waiting for 30 minutes in the waiting room, only to get in and wait another 20 minutes in the patient room. I was pleasantly surprised when I had to wait only 15 minutes as a first time patient. Nurse took my blood pressure /​weight right away and Dr. Tseng was in within another 3 minutes. He had a great bedside manner as far as I am concerned. He is not bubbly and super outgoing but he listened to my concerns and ordered an ultrasound & bloodwork — both of which were done in the office. All in all I was out within an hour and that included getting blood drawn & ultrasound. So far so good.

I have had a thyroid disorder since the age of 18 and ended up going to Dr. Tseng because I am currently pregnant and my OB/​GYN said my levels were off. Dr. Tseng was the most knowledgeable endocrinologist I have ever been to. He took the time to actually explain my disorder in detail. He is a young doctor and I thought really nice. I am really surprised by the couple of negative reviews I read.

It’s difficult to offer a good assessment of Dr. Tseng.
On the one hand, he’s extremely well-​educated and highly regarded by his medical colleagues. He clearly keeps up to date with research and developments regarding endocrine disorders.
On the other hand, he doesn’t have the best bedside manner. I don’t know if it’s age or inexperience, but he appears to not take patients as seriously as he should.
(Background: thyroid disease runs in the family. ALL the women on my dad’s side of the family have some form of a thyroid disease).
I went to him for a second opinion when I started developing a thyroid disorder, and he kept insisting there was nothing wrong with me. He went to so far a to say that it was just depression/​teenage moodiness, and I would get over it. He prescribed antidepressants, which I refused to take.
It was extremely frustrating to hear his non-​diagnosis as a patient, because there was something clearly medically wrong with me. I was losing hair a male pattern baldness pattern (which, considering I’m a female…), I was gaining weight by the day, and I also had an extremely swollen neck. These symptoms went far beyond just being sad and depressed.
I don’t blame him for not getting the diagnosis right — thyroid disease is a tricky thing to diagnose, regardless of how experienced you may be — but I do think he probably could have handled his diganosis better. If he couldn’t figure out what was wrong, he should have just referred me to someone else.
This was several years ago, so it’s very possible that he may have changed his tactics since then. I’d be willing to give him a chance if I had no choice, but would probably choose to go elsewhere first.
Also, as a note: at the time, the waiting period to see him was nuts. I could literally spend upwards to an hour in the waiting room, only to have a five minute appointment with him. This was a big contrast with my experience at the Cedars Towers, where I only waited ten minutes, and the doctor spent as much time with me as necessary to make sure we hashed out all o fmy medical issues.

So I’ve been on a pretty rough health roller-​coaster this year. Short story is, major GI issues AND gained 25 lbs in 5 months. I have gone to every kind of doctor I can think of to get better. My GP, 2 G.I. docs, a dietician and now an Endocrinologist. I was at the end of my rope, this was my last hope for answers on the weight gain.
I got none. I got a cursory visit, the usual questions and no answers. When I explained that I have been dieting and exercising and my weight keeps going up, he just looked blankly at me. I told him I went off some medication a month ago, and that was his solution. When I asked how a medicine could cause me to gain weight like this, he just said «I don’t know.» How is he an expert in Metabolism?! Basically, if I don’t have Cushings and I don’t have Thyroid issues, he had no answer.
I tearfully asked, «So…what do I do? This is it? I am just supposed to eat even less and exercise even more…»
«Yep.»
Very, very disappointing. He took blood «just to make sure» but basically left me with no hope.

Dr. Tseng specializes in endocrinology & metabolism. I went to him for further evaluation (second opinion) of results of a thyroid ultrasound.
His office is in «restaurant row» on La Cienega, but I managed to behave myself and ate nothing, haha. I didn’t even go shopping just up the street in the Beverly Center, boo.
I did have a fun time at my doctor appt., though! There were interesting internet tech people to chat with in the waiting area, however I did not wait long… they called me in at the exact time my appt. was scheduled.
Dr. Tseng is friendly and thorough, and took all the time we needed to discuss my condition, and then some. We even talked about Unilocal!Well, of course!
Seriously, I could not recommend this doctor more highly. My only complaint is that he declined to let me photograph him. I did, however, photo one of his smiling staff members. I actually thanked them for a wonderful time as I was leaving, although I am happy not to be going back this time around. All is well.