H&R Block

I see you my fellow Unilocaler’s and reviews are duly noted.
Even though my appointment was only 15 minutes long, and without filing service, my experience was very good.
I made my appointment online for some quick insight as I’ve been with my Accountant for over 20 years. However, I wanted to get some knowledge in state as he is out of state.
As soon as I walked in, I was greeted, and asked to have a seat and that someone would be right with me. A few minutes later, I was greeted by Peter and taken back to his cubicle.
I shared with him my inquiries, and the advertisements that I saw on TV, and he explained everything to me. Additionally, he did some internet due diligence to provide some extra 411 & cost comparisons… I got all of my answers.
I decided not to utilize their services and will continue with my Accountant, I appreciate the time Peter took out to make sure I understood everything. Especially when it came down to the dollar making cents. :-)
I appreciate the candor and the transparency of their services and fees, which too assisted me in deciding to stay with my current Tax Preparer.
The office is a a small suite on the 1^st floor of the shopping center, right below Traders Joe’s. Besides one other employee, the office was empty.
If the opportunity arises for me try this franchise service, or even their online filing services, I would definitely give them a try. Franchise is the key word, where you can choose a locations, especially if a speciality tax filing is necessary.

Im writing this as ive been waiting over an hour for my appointment, while people off the street are being helped and are already outta here. Nobody greeted us or said anything to us when we entered except a small dog greeted us. The place is like a sauna with no air ventilation and there is no water, just lukewarm coffee. And some lady who works here asked us for $ 18 cash. WT-​actual-​F?!? This place is the WORST, avoid at all costs.

My husband and I made an appointment to get help with our taxes as we are complicated with recent moves, new jobs, military life. When we got there, our tax «expert» in families in the military told us we were too complicated and told us we should go somewhere else. She gave us the great advice that we «should file taxes even though (she) didn’t know how to do it.» Best thing that could have happened as she clearly did not know what she was doing and did not have any interest in helping us. I would NEVER go back to this location. I truly joined Unilocal just to help people avoid wasting their time with incompetent people.

this was hands down the worst tax place i have ever been. for being active duty military in a military location, they should be supportive and kind. the lady harrassed me via phone before my appointment time was even scheduled, she was rude when i sat down. she scribbled on my papers, and then «sshhhhh“‘ed me when i asked a question, and lastly shoved me out the door in 15 minutes without answering my one and only question that brought me there. it was disgraceful. as a physician, i interact with people all day long and there is no way that i would ever consider speaking to anyone the way i was treated. DO NOT GO THERE.

Avoid this location. I rave about H&R block in Montgomery Village and recommend them to my family but MV location didn’t have any spanish speaking people so my grandmother went to the Bethesda location and now the IRS is reviewing her taxes. When she brought me her 2010 forms, the packet was a mess, nothing was stapled correctly, organized in the manner I am accustom to from the MV location and when I called them, oh dear! I spoke to the lady that did the taxes for my grandmother and she was on the defensive the entire time. And I didn’t even explain the issue to her yet. She said that I should just do the work myself and that «thinks» she could help but I’m better off doing it on my own. Did I mention that my grandmother paid for the protection plan they offered. Avoid this location!!!

I recommend avoiding this location, if not H&R Block altogether. The customer service I received was terrific, until I paid the bill. Afterwards the follow-​up service was poor/​nonexistent. I was told my documents would be ready to pick-​up in short order and a few supplementary forms could be completed very quickly. This was not the case. It took weeks before they completed the work and it was done incorrectly. Eventually I took my taxes to a CPA, it was done in 1 day, and it cost about the same amount that H&R Block charged.