DANGER! I stopped in Cosi today for a coffee. The counter person walked up from the back with a big ball of dough in her hands, with no gloves on. She proceeded to set it on the counter, next to the register, and leaned her arm on it while ringing up my coffee. She then carried it over to the espresso machine and set it down on the counter again to make my coffee. Then, she carried it over to me with my coffee, and set it down again. All of this with no gloves. I immediately called the manager when I left(he was«unavailable» when I was there, and was put on hold/disconnected for over 15 minutes. I wrote to Cosi and got an apology. But I would recommend eating elsewhere because of lax training and danger of contamination.
Elizabeth Y.
Tu valoración: 4 Silver Spring, MD
I always visit several times before reviewing, this branch of cosi has always been nice, the food is normally on point. A few times I’ve asked for dressing on the side but still mixed it in. But that’s not really a big deal. One down side of The establishment, is the temperature in this particular location is always really Highup.
Connor D.
Tu valoración: 3 Bethesda, MD
Pretty good sandwhichwes and snacks. My food here was good but not great, the service was pretty good but again not great. Price wise it’s a bit too expensive. I like Cosi but they could be improved.
Megan C.
Tu valoración: 4 Laurel, MD
I read Kim A’s review and feel the same! This is my first time at Cosi but it did not disappoint. I’m not sure why this place has only 3 stars total. It is indeed very cozy, complete with a fiery oven that adds nice ambiance in addition to cooking the flatbread pizza. I, however, opted for a bowl with wild rice, black beans, chicken, avocado, etc. It was delicious, and next time I would get a to-go container because they gave you a good amount of food for $ 9. Bread was great, waitstaff was friendly, and the s’mores looked really appetizing and cute, though my party didn’t end up ordering it. The only critique I would think to make was that the drink machine was on the other end of the counter near the door, which I found kind of odd. But oh well! I will be back!
Kim A.
Tu valoración: 5 Silver Spring, MD
I haven’t come here much since my teenage s’more-roasting days, and it’s changed a lot. The s’more are still there, but the menu is way more extensive than I remember. And because of the other delicious food they offer, s’mores are somehow the last thing on my mind. They’re kind of like Panera, but the interior is «cosier»(ha.ha…) and the food is just better in my opinion(however, I do still LOVE Panera). The bread for their sandwiches(and sides!) is so good and fresh — a newly baked, herb-infused flatbread. I wish I could buy it by the bag… maybe you can? I should find that out. There’s a «try two» option where you can order two things(sandwich & salad, soup & sandwich, whatever) which is great. I also love how they also offer baby carrots as a side option. Sort of makes you feel like you still had a salad if you opt a sandwich and soup. I’d definitely recommend trying a sandwich, or at least getting the bread as a side. They also have have some incredible looking bowls, that I have yet to try, which include some less common ingredients, like spaghetti squash. Basically what I’m saying is I could eat here every day, for all meals, and be very, very happy.
Ken C.
Tu valoración: 2 Arlington, VA
I think they raised their prices. Got rid of the Tandoori Chicken, which I liked. Soup prices seemed like a ripoff for what you get.
Fran B.
Tu valoración: 3 West Granby, CT
Chicken(or was it turkey) and Brie sandwich was tasty and most menu items were different than most offerings at other sandwich shops. Kettle chips were good as well. Workers were accommodating to the 4 – 5 parties that just happened to walk in about 10 minutes before closing. Glad I took a chance on a place I’ve never heard of.
Astar J.
Tu valoración: 3 Washington, DC
I always love their freshly made juice here. I tried the pork belly banh mi and it was super oily and spicy. I would slow down with the jalapeño and red pepper paste. Also the pork belly needed to be prepared better and filter the oiliness out.
Kathryn A.
Tu valoración: 5 Bethesda, MD
Sandwiched(no pun intended) in between some very expensive restaurants, you will find an inexpensive alternative, Cosi. If you’re trying to make it to your movie at Bethesda Row, or you simply want to grab a few snacks to sneak into your movie, Cosi is the best choice. Whether you’re going to the movies or not, you will find fresh sandwiches made to order, and staff members who come around from behind the counter to walk you through the menu… nice touch for a sandwich joint.
Katherine V.
Tu valoración: 4 Bethesda, MD
Four stars for free wifi and decent food. One of the less pricey dining options in downtown Bethesda. Employees are pleasant. Tends to be kinda loud, although I do see people reading and eating alone with a laptop here. Go here for coffee and the warm food — melts, bowls. The salad and bagels — sorry, «squagels,» are just OK.
Carolyn C.
Tu valoración: 2 Baltimore, MD
Nothing special here. Mediocre food at best with okay pricing. This establishment is just like any Panera, however, compared to Panera this place is better. Staff is always friendly but pushy! They don’t give you enough time to look at the menu! I wouldn’t go out of my way to eat at a Cosi, especially in downtown Bethesda.
Lorena B.
Tu valoración: 2 Frederick, MD
This Cosi location seriously needs a facelift! You’d think with a prime spot in downtown Bethesda, it would be in better condition. On my recent visit, there were wet spots on a booth that appeared to be from a leaky ceiling. I moved to a table by the window and that gave me a view of the dirty coffee and soda stations. The food was… Edible. There wasn’t anything about my turkey, bacon, and cheddar melt that made me go yum but there wasn’t anything really wrong with it. It was a basic sandwich with basic ingredients. The sinus clearing spicy mustard they used helped. Also, the lemonade I ordered was more water than lemon. The staff was nice.
Susan M.
Tu valoración: 2 Crofton, MD
I just need to stop going to Cosi. My «Squagel Club» was disappointing — the eggs, cheese, and bacon were cold and the bagel was tough. Service at this location was on the slow side — the staff seemed more interested in socializing with each other than preparing orders.
Amanda M.
Tu valoración: 3 Alexandria, VA
For what it is: a quick lunch place with soups, salads, sandwiches, Cosi is fine. Would never go out of my way to go to one but the soups hit the spot on cold rainy days and I do like their bread when it is warm. The pre-packaged salads are oftentimes over-dressed so wait in line and have them make one fresh for you so you can control the dressing.
Janet L.
Tu valoración: 3 Bethesda, MD
With the other dining options around, it’s easy for me to always skip Cosi. But the prices are reasonable here, the food is A-OK(and tastes like your average Cosi), and the staff is friendly. Located in a really great spot near the metro with street parking/garage parking/parking lot parking easily accessible.
Nick S.
Tu valoración: 4 Washington, DC
I’ll always remember this Cosi for late Friday night visits back in high school for coffee and s’mores, because honestly– what’s better than s’mores? Anytime I’m in Bethesda this is a solid go-to for some decent joe and a quiet-ish space to plop down for a few and check email, or burn time until a movie. I don’t think I’ve actually eaten anything here in years, so who knows if the food menu is still up to snuff as it was waaaaaaaaay back. tldr; free wifi and solid time-waster before your movie
Heather J.
Tu valoración: 3 Washington, DC
3.5 stars. In most respects, this is your standard Cosi. They serve bagels and breakfast foods, sandwiches(on their yummy flatbread), salads, soups, and their version of pizza, which is baked in their brick oven. They also, of course, have their famous s’mores and other desserts. This particular location also serves alcohol. There’s plenty of seating, so you can sit and enjoy your meal with a glass of wine. My usual choice here is the signature salad, but I recently discovered the hearth-roasted veggie sandwich, which is very good. The prices are reasonable, it’s convenient, and there are many healthy options.
Cherelle H.
Tu valoración: 3 Washington, DC
Came here one day for lunch and it was pretty busy. I ordered the margherita flat bread pizza which was pretty good. The ordering system and line could be a little better it was very confusing. It seems like the ingredients were fresh and if you came in before the crowd you’d be ok. Good seating, great ambiance, good food.
Angel W.
Tu valoración: 3 Arlington, VA
I have been eating lunch regularly here and there are only two things on their entire menu that I like — but I like them a lot. The first is the hummus and veggie sandwich. They put a little too much hummus and onion on it but it’s still good. The other must have item is the vanilla honey steamer. They need a new name for it. I can’t stand calling it a steamer. I just call it a vanilla honey thingy. It’s basically steamed milk with vanilla and honey and it tastes like snow ice cream(real snow with vanilla extract, milk and sugar — a favorite of mine as a kid). The problem is that if I’m at Cosi it’s usually because I have a huge craving for some of that heavenly vanilla honey goodness and for the last three weeks, their milk frother/steamer has been broken. And prior to that at another Cosi, they were out of syrup. I would imagine that these larger chain stores would not have these kinds of issues if the management were more on top of things. The staff here is also a bit clueless. They make a lot of mistakes — wrong sizes, mixing up to go orders vs. dining in orders, making the wrong drink(Chai instead of Vanilla Honey), etc. I also miss the green olives… bring them back please! This particular location is cozier than most, with ample seating and would be a good place to get some work done.
Erin R.
Tu valoración: 1 Washington, DC
Worst Cosi I’ve been to. I ordered the Chicken TBM on wheat no tomato. It’s supposed to come with basil, mozzerlla, tomato and a sundried tomato spread. First complaint, apparently there is a TBM and a TBM Melt. This is definitely my problem, but I didn’t see the non-melt, so I didn’t order correctly and I thought Iwas getting melty cheese. Time for the real complaints. I ordered no tomato. Not no tomato and no spread. They also took 5 minutes before informing me that the wheat bread wasn’t ready and would white be ok? Yes this happens, but don’t let me stand there looking longingly behind the counter for sustenance for a while before presenting me with that option. There were hardly any people in there, so it’s not like they were busy! Tasteless cold chicken sandwhich, I guess I’ll eat you.