Cera Wax Studio

Okay I am going to update my review. I will admit this review may not be entirely fair, but just wanted to give people full information. I purchased a series of waxes back when I wrote my review in 2014. The business was pretty new at the time. I was so busy with a new baby that I kept forgetting to go. So I called this week to ask how many I had left in my series and to book my next one. They told me I had 5 waxes left but that I bought it in 2013 and it expires in 10 months. I know it was my error for not realizing they expire so quickly, but I asked if they could give me some credit or something towards future waxes, given that I had hardly used the series and I had bought the series when the business had just opened. They said the manager would get back to me, but she has not (I called again). I imagine my money is gone now. It is too bad, because now I have such a bad feeling about it, I will look elsewhere for my waxes. Again, as I said above, I know it’s not entirely fair because they have to stick to their rules probably, but given that I had used so few and they had taken the money for it, I think it’s lame they couldn’t even offer me anything for it. Ironically, I just was checking my email to search for when I had purchased the series, and there were so many times they have sent me gift certificates for $ 25 or $ 5 off, which I never used, to try to get me to return. So, I don’t know why they wouldn’t just call and say, okay let’s give you x amount off for the future.

Between 3 studio options, I decided to go with Cera because they had Sunday hours and availability. When I called to make an appointment, I had SO many questions as a first timer. They were more than helpful and accommodating.
Fortunately, because my appointment was on a Sunday — I didn’t have too much trouble with parking. Parking is free on weekends in the county parking lots and garages. So it was easy breezy!
I was about 10 minutes early to complete first timer paperwork. It took about one minute literally. And a few minutes later, I was called back for my waxing. My Esthetician Melissa was super wonderful. I was SO nervous and uncomfortable. But she did a great job working with me and making me the experience not as bad as I predicted. Yes, it was super painful during the process, but the afterwards pain wasn’t half as bad as I expected.
Prices are reasonable.
Studio is super clean. And no double dipping!
I definitely intend to come back.

I was so impressed with Cera wax studio, everything from the friendly receptionist to my waxer Melissa. Melissa was amazing! My waxing was virtually painless, and that is no easy feat. I won’t go anywhere else after my experience here, nothing compares!

Okay, let me start by saying, it is NOT painless. It is the least pain, I’ve experienced (this was my 3^rd Brazilian wax in life), but don’t go expecting there not to be a degree of pain involved.
Jasmine was my waxer and she was great. She made sure to let me know exactly what she was applying to my skin. We chatted the entire time and it made it go by very quickly. It felt like talking to an old friend. I was so focused on the conversation that it helped distract me from the minimal pain of the service. If it’s your first time, you will have to fill out a form so I suggest getting there at least 5 minutes early. The elevator ride is long too so factor that in as well. I was seen promptly which I really appreciate. I hate having to wait for a scheduled appointment. The whole experience was professional but also friendly.
I will definitely be coming to Cera for all of my future waxes. I tried two other places before here, but it looks like the third time was a charm. If you’re thinking about giving Cera a try, don’t think any more, just do it! Ask for Jasmine when you make your appointment, as she took really good care of me and I would recommend her to any close friend or family member.

So after reading all the great reviews here I decided to give Cera a try. I went in a bit skeptical because everyone here was writing how it is absolutely painless so obviously my thought process is either these people are trying to act like tough guys or this place is the real deal.
Let me tell you, it is the REAL DEAL. Went here for a brazilian last week and the entire process was painless and so comfortable. Their process is a bit more detailed then most places and they incentive you to come back every 4-​weeks by offering $ 10 off the usual price. It’s so worth it. Although this place is pricier the ease at which they offer a variety of services and the quality even a week later is amaaaazing. Highly recommend.

I am so upset that I did not discover this place sooner! I’ve been getting waxes of various kinds for about 20 years now. And with just three visits here, I am convinced this is as good as it gets. I will never go back to strip waxes again!
For one, it’s a super cute boutique-​type place, extremely clean. The receptionists are friendly and very helpful. I’ve been with two different technicians now and both were personable and professional, taking time to explain things and also to check in to make sure you’re doing OK. I go for Brazilian waxes and they have always gotten every last hair, even tweezing and taking care of any ingrowns. I like that you can get a bit of a discount by scheduling regularly … keeps me on track!
They are not the cheapest place but they are very reasonable and it is MORE THAN WORTH IT. As always, you get what you pay for! Ladies, stop getting those scary back-​room nail salon waxes and treat yourself to the best. You’re worth it!

I am so glad I found this place!!! They are so professional and they do a great job! Upon arrival, I was offered a beverage, and my appointment began promptly at the scheduled time. Monica was extremely professional. It was honestly the least painful wax I’ve ever had. I am so happy with the end result. There are literally no hairs left. This is the best Brazilian wax I’ve ever gotten and I will definitely be back!

Nice and clean. The décor of the rooms are gorgeous. The waxers are very hospitable and good at holding conversation with you to distract you from the pain of having hair ripped out of your skin (lol). Reasonable prices. And they always have good chocolate at the front desk.

Tatiana’s gone. That means I am, too. How often do you find someone so simultaneously clinical and caring? Oh, well. For those who are considering Cera still: it’s pretty, clean, cute, bright, and offers guests/​clients water, chocolates, and trail mix. I may return one day and would refer others, if they needed waxing in a pinch.

Still LOVE Cera, almost two years later! Tried to make an appt with Tatiana a few weeks ago (but she is on maternity leave. Congratulations, Tatiana! So happy for her!) so I made an appt with Camella. It was my second time with Camella and she is fantastic, too! I LOVE talking to her and she makes an awkward service, comfortable. Not only that, I was caught in the flood that’s been taking place on Wisconsin (in front of NIH) for the last week (last time I checked) and Camella STILL saw me, even though I was 10 minutes late. She told me that we might have to stop as soon as the next client arrived but she was efficient and I was in and out before her next client so there was not an issue, despite my nervousness that I would not be able to receive my service due to my late arrival.
Cera continues to go above and beyond for their customers and I will continue to drive 30+ miles to visit this establishment. Top notch!
Go to Cera! Don’t worry, the elevator is not broken, it’s just slow. Grab a snack and enjoy the ride! :)

I have been getting Brazilians here with Kimberly since 2013, and she always does a perfect job. She even tweezes after my wax to get any stragglers that she missed. The best part is that she works very quickly – she takes about 15 minutes to do a full Brazilian and doesn’t leave a single hair behind!
The facility is kept impeccably clean, and the waxers never double dip their sticks. This is very important to me.
The customer service is excellent. You can make an appointment via email, phone, or in-​person. I almost always make appointments via email, and I get a response pretty quickly when I request an appointment – usually they respond within one day. After each appointment I receive a follow-​up email to make sure that everything went well and I don’t have any complaints.
One time my waxer was sick, so the receptionist called me a few hours before the appointment and had to reschedule the appointment. These things happen – it was an inconvenience, but I wasn’t angry or upset (everyone gets sick). I didn’t even complain or ask for a discount, but they gave me 10% off of my next appointment just for the inconvenience of having to reschedule the appointment. Wow! I am just floored by the customer service at this place!

I don’t know if I’m really experienced enough with waxing to give this place 5 stars to say it’s as good as it gets but I am. My first experience ever with body waxing (outside of eyebrows) was with this place and I have no desire to try anywhere else.
I’ve been several times for underarm and the vixen bikini wax and I’m only mad that I didn’t start doing this years ago! I’ve only gone to Tatiana who is so funny, sweet, and knowledgeable — she’s really careful with my sensitive skin. I have an upcoming appointment with another waxer because Tatiana is booked on my available days so we will see how that goes.
The parking and elevator ride SUCKS though lol.

I cheated on my old place and went here for the first time today, solely based on Unilocal reviews. My experience was amazing all around! I’ve been going to a salon that uses «chocolate wax» and I’ve tried sugaring. I consider myself to have a decent threshold for pain, so while it was never painless, it was tolerable. However; after today, I will never let anyone go near me with strips again! I barely flinched during my wax with Kim (and I was overdue so I was prepared for pain)!!! I am sold! I made my next appointment before I left!
In addition to having a great wax experience, the staff was amazing! Everyone was so friendly and attentive! They even took the time to walk me out through the back door since the elevator was broken! The definitely deserve the high rating they have!

Take the elevator up! Great place, everyone was super friendly. She did my eyebrows really fast and was so nice the whole time. They do a great job!
It was 25 for eyebrows, which is why I only gave them 4 stars, not 5. I feel like that’s a bit pricey.
Best eyebrow job I’ve ever gotten, though. Definitely recommend this place!

Obsessed. Last month, I read the reviews for most of the wax studios in the area and settled on Cera. It was my first time getting a brazilian, so I was nervous and a little anxious, but the friendly staff and the inviting atmosphere alleviated most of my concerns. My waxer, Kimberly, was particularly attentive to my fears and talked me through the whole thing before she got started, and she continued chatting with me during the waxing to keep me distracted. However, I hardly needed it– the wax itself was relatively painless! I was so pleasantly surprised by how easy the whole thing was.
I returned today for my second wax and am 100% hooked. Can’t say enough good things about this place.

The customer service and experience at Cera Wax Studio was top-​notch for sure! I decided to call for an eyebrow wax appointment and the friendly receptionist made sure we found a good time and date for me. You do have to give a credit card number over the phone to hold your appointment, but I read that on their website so I was prepared.
I got an email the day before my appointment along with instructions that the elevator is slow, but it does work! The space was clean and inviting. I was offered sparkling water while I filled out the basic forms you normally fill out. I don’t think I waited longer than 5 minutes before I was taken to a private room.
My waxer asked what kind of brows I wanted and explained all the products she was going to use. She trimmed the long hairs first, then waxed, then went in to tweeze. I was definitely satisfied with the final result, but I feel for the $ 25 (+ tip) price I was expecting to be floored. This was definitely a splurge for me and the experience was very pleasant. I’m not sure if I’ll be back just due to my budget, but I do recommend Cera Wax Studio!

Love, love, love this place. I’ve had waxing done before with sugar wax and even strip wax but nothing compares to the hard wax that Cera uses! Waxing for me has never been a painless experience BUT I can say that its less painful here than other places that I’ve been and it it gentler on my skin. I have been to multiple waxers at Cera but my favorite person is Kimberly. She is every friendly and is quick and thorough. I usually get a Brazilian and I can be out of there in 20 – 25 mins. Also, the customer service is impeccable. After every appointment I always get a follow up email. I love that. My one recommendation, make sure you are on time! They allot just enough time for your service, so if you are going to be over 10 mins late, I would suggest you consider rescheduling.

I’ve been here twice now, and this place really is worth all the high marks they’ve gotten. I’ve been waxed by Tatiana and Camille, and they are both fantastic. Very professional, personable, and make you feel comfortable. They do a great job with the waxing and offer great tips to help with my annoying ingrowns. Discomfort level is at a minimum and it’s a very clean and welcoming environment. I would definitely recommend this place for a Brazilian wax!

I have been going here for a year and have never been disappointed. Kim and Monica have done my eyebrows and in fact I’d see anyone in the salon. They are all professionals and have really high standards. They ask questions about allergies and how you want your eyebrows to be shaped, etc. I have never had any other waxing services done here, but am sure they do equally as great a job.
Beverages are always offered and they have chocolates and nuts at the reception area. This place is the gold standard for waxing salons.

The Unilocal reviews are not exaggerated!
I’ve never gotten a Brazilian wax before because I work in the beauty business and too often I see places that offer waxing DOUBLE DIP the wax applicator. Which is absolutely disgusting because wax is a preservative so wax goes on someone with Hep C, back in wax, next person to get waxed is now infected… You get the jist.
So after reading all the great reviews I decided to take the plunge, as Nervous as I was I felt safe coming to Cera. They don’t double dip and they specialize in waxing ONLY.
Upon arriving I was offered a refreshment and chocolate, signed the release papers and I was whisked away by Jacqueline. She made me feel so comfortable, I didn’t feel weird having to get undressed or anything…
She then explains the process of hard waxing to me knowing that it’s my first time. Wax is applied, I brace for the worst *FRPPPP* (waxing being pulled) and I was LITERALLY AMAZED… Wait… That couldn’t be real… I can’t even describe the feeling as pain because it didn’t hurt… WHAT??? PAINLESS? Yes! Even parts where I thought would make me succumb to quitting blew my mind… It was almost enjoyable!
I couldn’t believe it, all those horror stories I’ve heard and read about online seemed like a myth… I’m throwing away every razor I own and will never buy another one.
Jacqueline is like a waxing God, how did she make my Brazilian borderline relaxing? I’m amazed and I’m sold. I’d totally recommend this place to anybody looking for a professional and sterile hair removal experience.
Then two days later I get a follow up phone call to make sure everything is still great, now that’s customer service! Love it