Wendy’s

Don’t go to this location! The staff is very slow and rude. Wendy’s as a chain is great, but this location puts them to shame! Someone in front of me asked if a staff member could come out and wipe the table… And you could hear the young boy in the background commenting there’s 30 tables out there she can’t find a clean one! Whenever I went to sit down and eat there really were not any clean tables, I had to go to the restroom and use wet toilet paper to wipe down a table. The Manager on Duty was very slow and couldn’t handle her own job! What a disgrace! I am absolutely disgusted

OK its fast food but there is nothing fast about this location. You will wait forever for your cold fries baked potato’s and burgers. The buns are stale always they should not crumble and break in your hand. Cleanliness in the dining area? Forget about it every time I have been there the garbage is overflowing tables a mess and break the condiment area a disgrace. Say something to a «manager» and the standard answer is always. «We have been busy» solution hire some people or at least schedule better. problem solved…

Horrible. I like Wendy’s but this location is awful. I agree with the other review in that they have to be this bad on purpose. They don’t care about providing quality food.
Don’t ever eat there after 11:00 pm. The food will be old and burnt to a crisp. The general manager or regional general manager doesn’t care either if you complain. There’s enough options near by, just don’t go here.

If you’ve eaten at one Wendy’s, you’ve eat at all Wendy’s. It’s all the same. What differentiates one Wendy’s restaurant from the others is the service. And the service and overall experience at the Bethel Park store is so ridiculously bad, it’s almost comical. If you didn’t know better, you’d think it was done on purpose so they could capture the reactions of patrons on a closed circuit camera and upload it for a TV show.
No matter when you go, no matter if it’s drive through or going inside, they manage to screw up the order. In fact, of all the restaurants on Rt. 88 in Bethel Park, I challenge you to find one other restaurant which offers worse service. Seriously, take me up on this Pepsi challenge. I’ll give you an example. We were there this past Saturday around 12:30 p.m. (lunch time). The Saturday lunch rush is THE busiest time for all fast food restaurants. Inside, they had ONE register open — and nobody helping out the lone employee working the register. There was 4 people in front of us, and it took them 35 minutes for us to get a simple order.
When you call to complain — even going so far as to speak to the regional manager, it’s abundantly clear that they couldn’t care less. Customer satisfaction is absolutely not on their radar. They can’t be bothered to sufficiently staff the place so there are enough people to cover point of sale transactions.

worst ever 2 weeks ago raw chicken took it back another raw chicken today old tasting ice tea either it was the tea or the ice.

If I could give it zero stars, I would. This place has nothing going for it. It is filthy, even for a fast food place. There were gnats and flies everywhere and everything was just old, dingy, and obviously has not been taken care of. Aside from the décor, the service is terrible too. We tried to go this evening and despite the fact that there were at least 5 or 6 people working, it took them 15 minutes to serve two customers. Instead of placing the order and then moving on to the next person the cashier was running around like a chicken with its head cut off. She couldn’t work the register and complained loudly the whole time. After standing in line for 15 minutes and only having two people get served, we left and went down the street to Arby’s.