Walgreens

Really watch out. These people are genuine in their carelessness. It was convenient to fill there for all those years, and now– on the brink of losing my mind due to the pharmacists uncaring attitude– I’m transferring my Rx to a different pharmacist. One that takes their time and apologizes for their ineptitude.
That is all. As far as I’m concerned, ALL of their pharmacists are ego-​trippers who don’t like their jobs. Get another job. I don’t want to talk about it.

I live nearby in Emeryville and have come here dozens of times over the past few years. I don’t understand the 1 – 3 star ratings, this place is fine, it’s a regular Walgreens (on the smallish size). The staff has always been pleasant and helpful to me. Someone almost always greets you when you come in the store.
I mostly come here for snacks and Clipper Card refilling, but I’ve also used their pharmacy and photo services on occasion and I’ve never had any problems.
Ashby and San Pablo may not be the ritziest area, but I’d hardly call it dodgy or unsafe. Yes, sometimes there are poor/​homeless people waiting at the bus stop nearby, so if you can’t handle that I guess don’t come here (and you should probably reconsider living in an urban area).

Terrible. Customer service at the register. I mean absolutely ridiculous service. The manager stands right next to the cashier and let’s it happen. No acknowledgement, no interaction with the customer, you have to bag your own items, I practically had to scan my card myself. I hate coming to this store and avoid it at all costs.

Easy to see why this place is rated so poorly. Haven’t been awed with the service here before but it generally got the job done. What finally got me though was when the pharmacy refused to do a stock check to make sure I could get my prescription filled.

I really like this Walgreens! It’s conveniently located across the street from where I live and every time I come in I find what I need.
I’ve been in here about 5 times and I’m always helped by friendly and helpful people.
I like that the prices aren’t too high and they carrying a large range of greeting cards in their Hallmark aisle.
I’d say the only downside to this Walgreens is that there are a few homeless people hanging around the front door up to no good.
Overall if your in need of a quick last minute shopping trip then this is the place to go.

I ordered photos from here, when I went to pick them up it took a while for someone to come to the photo dept. Customer service could improve.

More often than not, I find myself driving up San Pablo Avenue from Emeryville towards Albany. I would never seek this specific Walgreens out, but it just so happens to be a convenient stop when replenishing toiletries and sundries come to mind during «thinking time» in the car.
The neighborhood is a bit dodgy and I’ve seen better appointed Walgreen stores, but for what I use it for, it is what it is. Otherwise, there’s another one (or CVS, Rite Aid, etc.) somewhere down the road.

Put a prescription in for a refill and it sat for weeks. The pharmacist refuses to do any follow up with doctors– they fax it to them and then you are responsible for ensuring the prescription is filled. Otherwise they just let it sit– I have never had a pharmacist refuse to do their job like this before.

I love this Walgreens location. I used to go to this location in the 90’s when i was a kid. I loved going to the toy section of the store and looking at the toys. I loved this one toy that was a toy saxophone that played saxophone music. The phone had some black knobs on it. When you turned the knobs on way the music sounds high. Turn the knob the other way the music sounds low.

Walgreens has good customer service here. a stockperson helped me to wlagreen’s allegry med. unfortunately, the walgreens version is way costlier. than the costco one.
buys: peace sweet lemon tea (1)
–sweetened by sugar and sucralose-​150 calories. yikes!
notes:
–friendly panhandlers outside, gave them .50 (my bad!)
–very old store.
–heavy car traffic on san pablo.

Stopped by here on my way to a Craigslist pick up, since I was early thought I would hang here for a couple of minutes and waste some time.
Strolled down the isles which were organized and clean, found a couple unnecessary items to buy.
There was only one cashier with a small line of people, but he was polite and friendly to each and every customer, I was quite impressed!

Horrible customer service after multiple visits. They absolutely suck ass.

A couponer’s worst nightmare.
I admit, I’m nowhere near being a pro but «You have too many coupons» followed by «My machine isn’t working and my manager is going to be mad because of you» is enough for me to never bring my couponing business back here… and believe me, I unintentionally spend a LOT of money couponing.

This Walgreens is fine, I really don’t know what everyone else’s problem with it is.
I live a block away and I’ve bought all sorts of things here and used the pharmacy. If anything the pharmacy is faster than average and I’ve never had to wait more than a minute or two to check out.
I’d say their cold medicine is a little disorganized, but that’s always confusing anyway.

kind of a sketchy walgreens.
I’ve been here twice&each time there was someone harassing me and my boyfriend the minute we got out of the car to the minute we got out of the store.
not feeling this store. –_–

This Walgreens is small and has frustratingly early closing hours. There are not many pharmacies that serve this part of the city and when you need a pharmacy you need a friggin pharmacy. The staff is probably more surly than others I have been to but that’s just who is local to that area I suppose. Otherwise its just like any walgreens so make your own conclusion.

Pharmacy only:
I had absolutely top notch customer service today (Tuesday afternoon) at the pharmacy counter from a woman named Ingret. Knowledgeable, friendly, courteous, and efficient. I’m sure this reflects more on her than on Walgreens, where I’ve never had anything but average service.
She was attentive to people in line, as well as the customer she was currently serving. When I showed her my new insurance (Kaiser), she let me know it wasn’t valid there but that it would be through Kaiser’s own pharmacies. She asked if I had AAA membership (I did), saving me over 50% on my two prescriptions.
If she had been a waitress serving me at a restaurant, I would have tipped her double. Get her while you can folks– I’m sure she’ll rise above this job/​location before long.

This Walgreens is small and disorganized — but I occasionally come here to pick up a greeting card or random things I end up needing at work. It was very convenient today when I needed a safety pin for a wardrobe malfunction. However, be warned that the neighborhood is sketchy and it is not a place I venture to at night.

This is the most terrible Walgreen’s I have been to. EVER!
I had a prescription filled yesterday and the lady behind the counter was incompetent. I made sure that my doctor’s office sent the prescription along with my insurance information so there would be no hassle. It didn’t matter. She handed me a prescription for 3 months worth instead of 1 like I was supposed to get. She didn’t check my insurance info, and was going to charge me $ 200. I was so frustrated! Also, there were two lines going on, and she did not bother to tell the girl standing in the non-​functioning line that she should get into the correct line.
Now let’s move onto trying to pay for something at the front check out aisle. GOOD LUCK! I cannot tell you how many minutes of my life I have spent waiting, and waiting, and waiting. I have worked retail and I know it can get tricky trying to balance everything out, but customer service is always first!
I regret that this location is right down the street from my house, so out of convenience it is the one I go to if i need to pick something up. If you can stop by somewhere else, save yourself the massive headache and don’t come here.
Disorganized…check
Incompetent clerks… check
Random guy trying to sell me beef jerky in the parking lot… check (this really happened and I was flabbergasted)

Pharmacy only review:
Your service is terrible, I wish you would read this, reflect upon your actions and cry. Tech was reading a magazine when we walked up, didn’t even notice we were there for at least a minute and it probably woulda gone on if we didn’t say something.
No prescriptions to fill, and we had 2 new ones to turn in. Wait time? 40 minutes. What, so you can spent 30 minutes reading your damn magazine and then fill 2 prescriptions at the pace of an 80-​year-​old? It’s not like there was anything else to do. You had to TRY to avoid doing your job. And in the end, they didn’t do it right anyway, on several counts: we only wanted 2 of 3 prescriptions filled, the tech acknowledged that and yet when we came to pick up, they tried to charge us for all 3 anyway… and the wrong prices too. Definite no go here. I’d hate to imagine how stressed out they get with THREE prescriptions to fill on the line.