TMS-Trust Management Services

Management is lax and friendly so there are pros and cons. They have nice victorian properties throughout Berkeley (never been to the Alcatraz location) but the houses tend to be old. We had a part of the house fall on our car breaking the hood but the landlord compensated for it. Our next door neighbor mentioned that before we moved in a big dead tree fell on another one of the tenants cars ruining it completely. Luckily no one got hurt. When we moved in sometimes there were days when we had no hot water but the property manager came and fixed it. Sometimes the water in the shower would get suddenly cold or suddenly hot but we stuck it out and after a year and half it’s somewhat normal. The houses are old so we hear everything, EVERYTHING — parties, intimate conversations of our neighbors (and I’m sure they hear ours too), even when they run up or down the stairs. When it comes to noise there is no use bringing the issue to the landlord as they don’t care as long as rent is collected. They don’t live here so they don’t care about the quality of life of their tenants. Rent is reasonable but you get what you pay for, and a lot of sleepless nights when you have noisy, inconsiderate neighbors. Their motto is «Offering accommodation with imagination» and what that can mean on some days is unpredictable hot/​cold water in the kitchen and bathroom and unpredictable noise levels from your neighbors.