Noah’s Bagels

THIS IS FOR THE WALNUT CREEK LOCATION ON BANCROFT. NOT SURE HOW TO DELETE MY REVIEW. Recently the service has improved and become friendlier although for quite a few years I did not go back as they were rude. This time 8 out of 10 times they get my order wrong but they are friendly and fix their mistake.

It’s quite apparent that the employees would rather be anywhere else than working here. Abysmal customer service. The person who made my bagel misheard what I had requested and when I noticed there was a mistake and asked him to add the correct shmear, he angrily threw it in the trash. He then debated what I had originally asked for. Besides wasting food, he was rude. Other customers seem to be walking on egg shells. I’m sorry if we are inconveniencing you by placing an order. Never returning unless there are no other bagel shops open in a 10 mile radius.

This is probably the worst Noah’s bagel outlet in the Bay Area. Servers are rude. Selection is often poor. Products are made without care or attention. It’s just terrible. I’m surprised Noah’s allows it to continue being so bad thus reflecting on their corporate wide reputation. They should do something before they are forced to abandon the location due to customer attrition.

Lousy service from the manager — rude, unfriendly and unhelpful
Lousy selection of bagels — it’s not like they have a huge selection to begin with but how do they run out of poppy bagels at 10am???
Used to be a regular here but the friendly staff has gone and now the store is nothing but some fruity bagels and grouchy staff… Too many other bagel store options around to keep giving this store my business.

Nope. Not going to this location ever again. Luckily there’s a much better bagel joint down the road (Brooklyn bagels or something).
Seriously rude and dismissive.
The one in Montclair is not much better either. You have to listen to their shitty Playlist of music whilst you wait for a lengthy amount of time to receive your order.
However the one on Solano and there’s one in Walnut creek that are better examples of friendly consistent service.
Hey Noah’s. Why don’t you take a good look at the reviews your restaurants, are garnering and do something about it.
Just a suggestion.

This is my very first bad Unilocal review. I usually don’t say anything when I receive terrible service, but the people who work here are downright RUDE!
I came in this morning and the woman who was at the cash register was having a conversation right in front of me with an employee about something totally unrelated to her work… and they stood there and jabbered on, completely ignoring me for a good 30 seconds, until I asked if her if I could be helped. She passive aggressively huffed and puffed, slamming my burnt bagel on the counter in front of me. I will never buy another bagel here again.
I’m sorry you hate your miserable life… but please don’t take it out in your customers.
Incidentally, this happened at 6:30 AM on Monday, August 3… in case anyone from management is reading.

My husband and I came here around noon on a Wednesday and we got two bagels with spread on it (pretzel with spinach artichoke and peppered potato with onion and chive) and they were both SO good. There were four employees at the store and they were all very friendly and funny. Even though the store is pretty small for staying and eating, the employees made you feel at home. We love this bagel shop and will definitely be coming back. It’s easy to find a good bagel shop, but it’s hard to find one with such great employees

It’s amazing to me how bad this place as far as service has become. I use to stop by a few times before work. But recently the staff is just plain rude. I asked for a panini breakfast sandwich and twice they didn’t use the presser. Just gave me the sandwich with thick bread. I asked why they didn’t press the bread and they said it was broken. Then tell the customer it’s broken. Another time they did press the bread but there was only cheese. Nothing else (no egg, sausage, ect). No more. The Safeway a block away is way better than this place. Where do they find these people who work at their stores? McDonald’s has better service than this place.

I’ve been to two Noah’s Bagels in the area, the one in Montclair, and this one on College. I seriously think corporate should change their hiring policy because in both stores, the employees are just plain rude. I started with the Montclair store and got so disgusted I switched to College last year. The first few times I visited, everything went fine. However, when I went to pick up a catering order this past Friday, the employee behind the counter was again terrible. I think their motto is «be glad we are taking the time to serve you and don’t bother us.» I asked to take out a few shmears from the catering boxes because I wanted them in another bag, and I could tell she was offended. I tried to be nice and apologized for the inconvenience, but it didn’t help. She then told me they ran out of knives for the shmears and when I told them it’s for an outdoor kids’ party and I need knives, she told me to go buy some myself at the Safeway across the street! What?! I was in service myself, and if that happened, I would make sure I go pick up some knives until the next delivery, especially at 11:30 in the morning, when there were 3 employees in the store, and only 2 customers. The only reason I keep going to Noah’s is becuase the bagels are pretty good, but maybe it’s not worth the aggravation. No more Noah’s for me!

Terrible… i don’t live in the area so when i saw a Noah’s i thought YUM!
I walk in, no one at the counter… the guy at register just points to the lady who is supposed to help me… um you don’t talk huh? just the register guy, Ivan?
So i order a spinach, tomato and a cheese and he rings me up…
I should’ve checked my bag before i left the store… but when you’re the only one at the counter/​register and the guy is ringing you up and hands you a bag, you assume its yours as he KNOWS what you ordered! I get home and apparently gave me some random bag with 2 cheese and a plain… um how does that happen?!
Check your item before leaving! Or you’ll get charged for the more expensive item and leave with something else. BAH!

I never leave reviews but was upset today by service here. Today server was letting water run full force into an empty and draining sink for over 5 minutes. We nicely pointed it out to her, thinking she did not realize it was running. She instantly became defensive and rude. We tried to explain our concern was our drought. She made a point of not turning it off but most upsetting was how defensive and rude, especially in front of our child. Then I saw all the other reviews describing rudeness of servers. The owner should put a DropCam in here pointed at servers and figure out what is the problem.

These bagels are delicious. The service is amazing too. I only come about once a week but they have memorized my order and are very nice every time I come in. They are very fast and the place is super clean. I am going to come more often because I think the prices are reasonable and the employees are great.

So not NY style! I’ve come to terms that I will not get NY bagels out here, so my mom will just have to send them from NY.
The cream cheese also isn’t that great, but if you want a bagel and don’t feel like preparing it yourself, its a good alternative to doing work.

Horrible service. They were annoyed when I walked in and didn’t know what I wanted right away. Then when I paid they couldn’t decide whether to hand me the recently finished bagel (which ended up not being mine). Then, I think she called my order done while I was filling up on coffee. I got to the counter and saw a bagel but wasn’t sure if it was mine. It took several «excuse mes» to get her attention and she looked at me like I was stupid and said «yes I already called your order». I started to say «I wasn’t sure…» but just got tired of dealing with these people and walked out the door…
In short…
Bagels are okay but service is not worth it.

The bagels are pretty good here. They have a large number of the typical varieties, and a few extras such as pretzel bagel and sour dough. I’m not a fan of the lox spread because it tastes kind of gross and fishy. But otherwise, you can’t go wrong here!

Welcome to Noah’s, the land that time forgot.
This place has the *worst* service ever. If anyone comes in and orders a dozen bagels, the entire operation comes to a screeching halt. I went in for one toasted bagel, and 23 minutes later I emerged. .. «victorious.» This is normal.
If you want to enter a vortex of space-​time where it will — repeat, will — take you about 15 to 30 minutes for a cup of juice or a bagel, then come to Noah’s. If nothing else: it’s sort of entertaining to see how overmatched the three employees are who work there all the time, never leaving, in their bubble of eternity.

Slow service but nice staff and yummy bagels!

It serves a function of filling up with empty calories.
I was trying to be health conscious so I decided to order the bananna/​strawberry smoothie. I thought I would get something like a bananna and perhaps some strawberries in my bananna/​strawberry smoothie.
But alas, it was something like a McDonalds pre-​packaged milk carton with who knows what in it. Well, actually, I can tell you what was in it because I make bananna strawberry smoothies regularly. There was sugar in it and yellow coloring # 5, and «real fruit flavors».
I have to admit, it did taste good to pound a bunch of sugar, but I thought I was ordering fruit. And they go out of their way to advertize their 300 calorie fruit smoothie to be fat-​free. It’s pure sugar.
Anyway, it serves its function, but that’s about it.
Also, their internet does not work even when you point out that it doesn’t, they just insist that it does.

1 star only because I had to give them something! The MANAGER is ghetto, uses vulgarity on the floor with her staff to tell her dramatic personal stories without ever asking if you need assistance. I’m no angel, I curse but DAMN really can I get a order in??! I was serviced by a young lady who even as simple and kind as she was needed direction and had to wait for a pause from her manager each time! There clearly is a shortage of cream cheese smear with lox because my bagel was minus all of that!
Hands down I’ll never go back! I even wrote a complaint to the district manager who sent me a generic informal apology and invited me to speak directly with the Manager «Germa», really did you read my complaint? No thanks on your offer, I’ll end up arrested for bagel slander and a $ 10 coupon is up for grabs to whom ever wants it!
blahhhhhhhhhhhhhhhhhhhhhhhhhhhhh!

Noah’s Bagel didn’t have much selection in bagels so just grabbed a few of the remaining «classics»
eats: poppy seed, onion,(1.20)
–bagel flavorless, chewy, texture bland
–maybe toasted when taste better
crumbs:
–clerk was only person on duty, seem worn out.
–noah coffee doesn’t interest me.