Next Adventure

I had a mixed experience working with Kili from Next Adventure. On one hand she did a great job of suggesting places I might not have thought to go on my own, and the actual logistics of the trip were very well handled through African Horizons, the tour company they partnered with in Kenya and Tanzania. Unfortunately though there were enough frustrating communications and missed expectations that I finished the trip thinking there was a definite lack of transparency working with this travel company. Especially around the detailed costs of various portions of the trip and what experiences I was actually paying for.
In retrospect I wish I had prioritized more time before my trip to better evaluate my options and review the itinerary she proposed in detail vs. simply trusting that the trip would be organized in my best interest vs. her financial gain. And although she acknowledged some of my complaints in my communications with her, she never once apologized for the mishaps and simply chose to ignore many of my comments.