Michelle Shute, MD

I don’t understand why there are so many bad reviews for Dr. Shute. I just saw her for the first time and she was very friendly, asked lots of questions and addressed my concerns. I thought she was great!

I saw Dr. Shute recently for a skin rash and she acted like it was no big deal and told me to take over the counter allergy meds. I told her the meds made me even worse but she told me that was impossible. Regardless I stopped taking them myself then I went to see my dermatologist and and she told me that Dr. Shute should not have prescribed me any allergy meds at all because it wasn’t related to allergies! No wonder the meds made things worse! And I told her that Dr. Shute had me take a blood test too and my dermatologist told me that was completely unnecessary. I was given some ointment and within 4 days I was cured completely. My wonderful dermatologist saved me from a wrong diagnosis by Dr Shute and weeks of unnecessary pain! Do not see this doctor…

Firstly, I wish that there was a way to give people no star or even negative points. Dr. Shute would definitely get the lowest possible negative grade from me.
This was the first time that I was seeing Dr Shute. And what a terrible experience it turned out to be. I had recently had some very serious symptoms that could potentially be signs of a very serious disease. After visiting a specialist and getting some conflicting info, I decided to pay a visit to my primary care doctor and seek his advice, but since he was not available that day, they asked me if I was willing to see any other doctor in the same group and, of course, given the circumstances, I had to agree. I was asked to go and see doctor Shute, who seemed to be just a substitution doctor for others. Basically, I was there to seek some advice to help me sort things out. From the minute she walked in, she displayed the worst bed side manners that I had ever seen. She was extremely rude and constantly interrupted me. She was extremeley rude, cold, and without any compassion whatsoever. I had to finaly raise my voice a bit to shut her up and get a chance to talk. Also, I honestly didn’t feel that she had the necessary knowledge to be in practice. The visit was a total waste. I would advice people to avoid her if they can.

I came in for a knee injury today, and both she and the nurse taking my vitals were incredibly condescending and spoke to me like I was a child. I may be young but I’m in my 30s, working on a masters, and working full time at a non-​profit. I work very hard and do not appreciate being treated as less-​than. Dr. Shute came off as incredibly disingenuous and demeaning, and I called back after my appointment because I forgot to ask about medication, and she never returned my phone call, nor have I heard back from the office. It’s difficult enough to be in pain, and then to be spoken to as if you are a complete moron– it’s pretty frustrating. I gave her far more respect than she gave me, and I issue caution for anyone considering her.

I would give zero stars if I could for this doctor. Blatantly condescending, rushed, and JUST rude. She comes off as very insincere, and like she just doesn’t care at all. WHY BE A DOCTOR if you don’t care and just talk to people like they are stupid? You may have a phd… but that doesn’t give you the right to speak to people that way. It is very hard to make an appt with this office, and I have been trying for days to get some information faxed back to me that is extremely time sensitive, and NO response! It is unprofessional and disappointing. Needless to say we will be finding another doctor. Save yourself the trouble and find someone who cares enough to speak to you with respect.

Left thishealth care system immediately because of her. She is abrasive, condescending, rude, and doesn’t have people skills at all. I wouldn’t recommend her to anyone.

I had an appointment with Dr. Shute yesterday — though I never actually got to see her. I arrived for my appointment on time, spoke to the woman behind the desk, who was very sweet. After filling out new patient paperwork, figuring out insurance with the receptionist, and paying for my co-​pay, I sat down waiting.
I was then called to the desk to let me know that «Dr. Shute says we need to reschedule your appointment.» When I asked why, they replied «I guess you took too long signing in.» Mind you, I see Dr. Shute sitting in an office speaking to her nurse, and making her deliver the message that they are rescheduling my appointment. Since I took off work to go to the doctor and make time for her, I was furious that a doctor would «decide» to reschedule my appointment.
I ended up speaking to the manager, who could not offer me anything other than an Urgent Care visit — while I appreciate the effort, I didn’t take off work to go to an after hours Urgent Care.
Needless to say, Dr. Shute is unprofessional and has no regard for paying customers and patients. I can’t speak to her «bedside manner,» but I can speak to her disrespect for people’s time. This must happen frequently, as the manager and receptionists weren’t surprised. While they were embarrassed, they were not able to offer me a relevant solution that fit my needs.

Dr. Shute was luckily available to see my husband on short notice. He needed a refill of an anti-​anxiety medication that was a controlled substance. In my husband’s words, she was «perceptive, informed, and warm.» This was a delicate matter, and she put us both at ease and listened well. We will make her our back-​up doctor if our overworked primary care doctor is unavailable. I agree with Dipesh S. and can’t fathom the negative reviews.

Dr Shute certainly deserves more ratings.
We were looking for a different doctor but found that she had no appointment for at least a week. With no alternative, I asked for a doctor who could see my wife sooner. Dr Shute had the earliest opening so we fixed appointment with her.
After fixing appointment, I went through the Unilocal to see how was her ratings. Seeing the ratings, I thought I should cancel the appointment immediately. But, I went through some of the good reviews and thought why not to take a chance.
It was worth it. She was kind and polite. We hadn’t filled all the part of the forms and she kindly asked to fill all the details. I found her way of examination very good. She was asking details, trying to figure out and relate incidents that might have caused the pain. Her explanation were convincing. We were glad that nothing was serious. She prescribed some medicine and gave referral to a different specialist if we need.
Satisfied we headed back.
** She has lost weight and the picture should be changed. **

Didnt seem like she cared how I was feeling and she was kinda rude. Will not see her for appt again

In my experiences with Dr Shute, she was absolutely not interested in listening to me, immediately butting in and over-​riding what I was trying to explain… and she combined her non-​listening with a very condescending and combatant manner. I gave her the benefit of the doubt on the first visit, and agreed to some tests. On the return visit she added «not being prepared» to her list of attributes, being unable or unwilling to explain basic test results, and completely uninterested in answering my questions.
I am only writing this review to save others my horrid experience… at the end of your visits with Dr Shute, you are no closer to feeling physically better or understanding what the problem is, plus you will feel frustrated and pissed off.

I went to see Dr Shute yesterday. I found her to be very enjoyable. She took me as a new patient same day appointment which is uncommon. I have made her my PCP. She was very professional and willing to answer all my questions.

The most rude and Condescending doctor I have ever met. I went for a physical and to discuss some important help issues. I did not receive a full physical examination and was treated like a four year old child. I am a well educated, woman in my 30’s and have never been made to feel so insignificant in my life. I am disgusted. Please don’t waste your time with this woman.

Good diagnostic skills. Kind.

Signed up for Unilocal just because of having such a terrible experience with this doctor. Trust me, when you’re already feeling bad because you’re sick, the last thing you need is to deal with someone rude and condescending who doesn’t really seem to care about your health, comfort or wellbeing. I’ve lived in several cities and she is easily the worst doctor I’ve had. Her exam was rushed, she seemed to want to argue with me for no reason, and I left wishing I’d never come, and reconsidering if I even want to keep going to Sutter East Bay. There are plenty of good doctors out there with a decent bedside manner.

Uncompromislingly Person and Very Flippant
I understand your delima with little miss Shute. I have visited her 3 times and each time has turned out very very stressful. She is so proud of herself she can not concentrate or even diagnose her patients correctly (but hten most of the Sutter health Doctors) are like this. She is young but talks down to people and that is unacceptable to me. The only thing I think that will fix this attitude issue is to have most of her patients fall off and go to someone who cares about them not someone that wants to put them down and trample on them. WHAT kind of doctor does that? A Very unexperienced one and too full of her on poop.

Wow, surprised by all if the negative comments because I really liked Dr Shute the three times I’ve seen her. She’s friendly, professional and knowledgeable. Seems like a great doctor to me!

Seems insincere. Makes me not want to go to see the doctor even if I’m having problems. Not a lot of choices here for a general practitioner with my medical plan. No history of breast cancer in my family and I’m getting pushed to have 2 mammograms a year. Pushes drugs for cholesterol without giving diet change advice.

I’ve seen Dr. Shute several times over the past four years. Her attitude is dismissive and her manner is abrupt. She must have received some patient interaction training because she seemed to get a tad better in a visit I had at the beginning of the year. Now, however, she’s returned to her previous nastiness. She came into the room at my appointment yesterday and wouldn’t listen to me. She repeatedly interrupted me and only at the end of the appointment did it become clear to her that she assumed the wrong set of symptoms. She wasn’t listening, and didn’t care about what was actually happening with me. In my heart of hearts, it is difficult to believe her diagnoses since her listening skills are so poor.

I don’t get it. I didn’t read these reviews before I went to see Dr. Shute for the first time, and I’m glad I didn’t. She is either the most misunderstood doctor, or I’m just supremely lucky to have a good rapport with her.
One thing I’ve come to understand over the years is that a doctor has 15 minutes during an appointment to determine if you have a serious problem, something minor, or if you’re just a hypochondriac. Sometimes I worry that it’s the latter because my hand hurts or I feel a little dizzy or my back itches. That said, Dr. Shute is the person who discovered my hyperthyroidism, and now I finally understand why I was having vertigo on the BART platform every night. (The BART platform is a really bad place to have vertigo, btw.)
Although Dr. Shute is a straight shooter and cuts to the chase, and although you may not feel comfortable inviting her over for dinner, she is still one of the warmest doctors I have ever had the pleasure of meeting. I feel like she takes her job very seriously and cares about my wellbeing.
Yesterday, she told me she’d pray for me, and no one ever says that to me. It’s actually nice when someone says that. I once said that to someone who maniacally laughed me out of the room. You know who should get 0 stars? That jackass. It’s totally fine if you don’t believe in God, but at least tolerate the people who do. But I digress…
I will keep going to Michelle Shute. It’s been two years, and I’m totally happy with her. And if you don’t see her, fine with me: It’ll just be that much easier for me to get an appointment.