Focal Point Opticians

Beware, the sales people are great, meaning they can and will sell you anything. But the service ultimately not great.

great people skills… actually did what they said they would, in the time frame quoted.
definitely a keeper.

It’s great energy in Focal Point. The staff are helpful and I might add the Manager Maria Morales is fun and excellent at being with the customers and in the business of optical sales. It’s wonderful to waltz in on the twice a year sale too. I walked out with a Barton Perreira frame for about half off. Wow! And thank you!

I was taking a walk in the neighborhood when I realized my sunglasses had broken. I stopped into Focal Point to see if they could fix them. The staff was very friendly and shop was clean and organized. A staff member took a look and said he could replace the screw and make the repair on the spot. Only took a few minutes, cost me $ 3. Great experience.

Great selection of brands such as like Alain Milkli, Masunaga, Ici Berlin, Face and Face, La Font, Oliver Peoples, Bevel, Blackfin, Ray Ban, Persol, and Gold & Wood to name a few. The opticians here are great in selecting frames to considers — styles that I normally do not gravitate to. With their keen eye I purchased a Face a Face Alium, and after picking up that pair of glasses, purchased a pair of Oliver Peoples Public School (Matte Black) sunglasses with prescription lenses.
All in all — one of the most comprehensive collection of high quality frames for one to spend hours to ponder and choose from (I certainly did!).

One of the optical shops with the biggest selection of frames I’ve seen. They carry brands like Alain Milkli, Face and Face, La Font, Chanel, Dior, Cartier, Oliver People, Bevel, Blackfin, Ray Ban, Persol, Gold & Wood and many many more. I got a pair of eyeglasses and a pair of sunglasses here. I think I could’ve bought a few more pairs if not for budget issue! The opticians are fantastic. They are very expertise in helping you pick out frames contoured to your face and taste. Then they take the time to go over all the lense options with you with your prescription in mind and explain to you the options you can choose, whether it is digital, flash mirror, polarized, additional nose pads and etc. Never once do I feel pressured to buy anything or rushed. The wide selection of frames enables you to try on frames that are unique. Love this place!

Dario just fixed my broken sunglasses for free! I tried to pay him but he wouldn’t take my money. Five stars! Not because the repair was free, but because where do you still get service like that anymore? When I finally admit to my old-​lady eyes, I will come to Focal Point for eyeglasses. Their customer service is much appreciated!

As an ophthalmologist myself, I am very particular about my glasses. After wrecking my old sunglasses I needed a replacement. Here is how you can tell a good optician: she will ask you what you’re looking for, then take a look at your face and present you with the best options right away, making the job of selecting from so many frames much easier. But I am very demanding and will not settle on quality, i.e., a tough customer. Unfazed, Maria never lost her smile, spent the time needed and thanks to her expertise, we found the perfect pair fairly quickly.
Since I could see Focal Point was the real deal, I went ahead and ordered some custom reading glasses, too. Picked them up the next day, and WOW, this 57 year old is reading like a 20 y/​o! Another great result! If you are using store bought readers, you owe it to yourself to get at least one good pair of professionally-​made reading glasses. You won’t believe the difference!
I wish the optical shop at the practice where I am employed was staffed as well as Focal Point, but sadly, it is not and we don’t have nearly the selection. The staff I met at FP were all super friendly and seemed very knowledgable and competent, so I will be buying all my glasses there in the future.

I have come in more than once with eyeglass ‘emergencies’ and have always been taken care of. The staff here are knowledgeable, kind, funny and patient. I will be forever thankful for Paula’s help in replacing my favorite stolen glasses during a week when nothing was going well. She has a great eye for what will look good on people, and will share her opinion so you don’t leave with something on your face that doesn’t work.

I always looked forward to the selection of high end frames from focal point. This time I was dissapointed to see so many older, outdated and sale frames throughout the store. What happened to all the Japanese designers that only focal point carried?
It felt like I was in an outlet store which made me very sad because I miss all the edgy, funky and huge selections of designer frames. I didn’t see anything current in the lines I was looking for.
I will have to cross the bridge to go to Invision which has a fantastic array of styles and frames.
I did apprecIate being acknowledged when we arrived and the help we got from the staff.

What a selection of frames!
Cheri is up-​front honest; such the fashionista, how could you not trust her professional opinion!

When did buying several pairs of glasses a year become the norm? Since I started shopping here 5 years ago. I love their selections and the staff is very helpful.

They will take great care of you here! I came in after calling around to a bunch of opticians in the area. I had gotten super glue on a students’ glasses after trying to repair a broken frame for her. Without question of where the glasses had been purchased (they were from Haiti) Dario took the glasses to the back and not only did he remove the superglue, he mended the broken frames all for no charge! For a small non-​profit running a youth program with international students on a budget, this was a LIFESAVER. I was so impressed with the customer service that I’ll be coming back when it’s time for me to get my next pair of frames. (all the time in the waiting area gave me a chance to peruse their extensive and super-​fashionable collection!) Thank you Dario and Focal Point!

Following the Unilocal reviews, went there to get frames and prescription lenses. They are indeed quite expensive (specifically the lenses — but they were high quality Zeiss lenses). Quite pushy to sell you more expensive stuff but that’s OK. 2 weeks later got the lenses but the edges were clearly ugly. They were quite accommodating and found a solution (painted the sides). Was sufficiently happy to order sunglass lenses. Again withstood the push to buy the most expensive ones. 2 weeks later got a message that their lens vendor made the wrong lenses. A week later they called and I left work early to collect my glasses. Could barely see with the new lenses. Turns out they made them incorrectly again. Need to wait another week. Hope they get it right this time (no apology BTW). Quality is high but for the prices they charge, I would expect them to get it right the first time.

A stranger ran into me on the street, taking out the left leg of my Karen Walker Number One sunglasses. I’d worn them nonstop for last couple years, and was pretty devastated to find that the hinge on the leg had completely come off the body, which meant it wasn’t a simple fix of just turning some screws around.
Luckily, I found Focal Point nearby, and they were able to send the pair out to be repaired for $ 65. Not exactly cheap, but much better than the cost of replacement. I got them back within ~3 weeks, and while the pair won’t ever be the same (impossible to fix 100%), I’m really happy to be able to wear my favorite sunglasses again.
Their frame selection looked superb, albeit on the pricy side — I spent a long time looking through the store. I’ll definitely come here for my next glasses!

My toddler broke 4, yes 4 pair of my sunglasses. I looked on Unilocal and found Focal Point. They provided me excellent service and were able to fix three of the four broken glasses. I was impressed with their selection while waiting and have suggested my husband go here for his next pair!

I LOVE THIS PLACE! Paula is my favorite. I go to her for everything. They have a large selection of frames and they know what they’re talking about.
My favorite place to shop for eyeglasses. :)

Went in with some vintage glasses and looked around as well. They have excellent selection of designers and the service is very friendly!
They were able to send in my vintage glasses to be repaired and were also very helpful in explaining the types of lenses available and showing me more than a dozen potential frames. They can also cut custom lenses.
I recommend going here for glasses needs!

First time visiting Focal Point Opticians. I lost a screw in my sunglasses leaving the stem disconnected from the frames. Olivia kindly greeted me and I was stunned when she offered to repair them while I waited. I hung out and browsed the very clean and well-​lit shop.
I don’t wear prescription lenses but appreciate many of the styles of glasses, particularly the use of wood from a product line displayed behind glass. I tried on some Ray-​ban wayfarers that always give me the warm reminder of my father with the tortoise frames and Croakies slung behind his neck. While I waited, another member of the staff offered assistance demonstrating a culture of attentive service among the staff.
I waited less than five minutes when Olivia appeared with my sunglasses in hand and surprised me again by refusing any payment. Her generosity and kindness demonstrates the exceptional quality of her character and remarkable dedication to the clients of Focal Point Opticians.

I have a little ici Berlin addiction I must confess, and these guys have an impressive selection. They stock lots of other great brands as well, and they are such nice people.
I have also done special orders through them and they have always been so helpful!