I love Domino’s because they’ve improved over the years and have an awesome website and app that I use all the time. This store, however, sucks. They aren’t very nice and they always forget my blue cheese dressing when I PAYFORIT. I’ve complained to the company and they say if the store doesn’t get back to me to contact them again. I did that 5 times and I’m giving up. This store just sucks. Get a better manager, Dominos!!!
Heather r.
Tu valoración: 3 San Francisco, CA
Everyone’s bitching, why? This pizza is so incredibly cheap, it is worth every dollar. For $ 20 I can get a medium pizza, 2(delicious) chocolate cakes and 16 Parmesan bread bites, DELIVEREDTOME. It’s nearly impossible to eat for this cheap in the bay area.
Nathaniel J.
Tu valoración: 1 Oakland, CA
Ordered online; waited over an hour. Watched it «being delivered» on the tracker online. Eventually, I call them and they claim it was carry-out. I had no way to get to the store at the time. It was clear on both my confirmation email and the delivery screen that it was definitely a delivery order. When I called, there was no help and I got the impression of pure laziness. Disgusting.
P.R. O.
Tu valoración: 5 Berkeley, CA
Customers are not to be served, nor do they deserve«appreciation.» They are the gears and we are the wheel. We don’t «need» them — they need«our» vittles. Drunk hunger is joyous game and this fateful Domino’s is perched in perfect counterpunks with the neighborhood’s sole watering hole of welcome disrepute. Soul-lifting, stomach-concussing, hair-raising chicken things swim in volatile repartee on an ocean of gin betwixt tonic. It is not to contain hunger, it is merely to manage it. Managers being the soulless arbiters, the witless punchpeople of the rulers. Bureaucratic food kings are effective and just. The Italian Sandwich(not the Italian Sausage mind you) is my favorite! A motley crew finds home in this robust two pieces of bread with stuff between them thing. What glories of gammon await yr broken teeth: the thrust of the taste factory is provided by the triumvirate of plaintive salami, sideways ham and princely pepperoni. They lie like the perfectly dead food disks they are expelling, sharing and finally receiving the salty oils of their bredrin; jockeying and joking with jealous cheese, and a debilitatingly delicious family of onions, green peppers and banana peppers(aka«Lip Crispies»). Felicity! Have I been to have made it known my positive thoughts on the bread, the flatties? Dipped in its own taste grease with an admixture of soft and crusty, these stately buns are not merely the holders of the meaty core but could be enjoyed solely by their towering selves. Domino’s should enstate this recipe to the pizza. Maybe we can start a kickstarter? Kony2012? The other good thing for stomach conundrum is the Jalapeño Ham Cube Cheese Bread Table. Pig tajazzles fill the cavities of patented spice batteries endemic to your climate on a bed of dead bread and bleeding cheese. If you ask for extra things be prepared to pay for them and don’t be angry if we forget. It’s hard to hear through this two inch thick bullet proof glass! The other great part about this particular Domino’s is that the floor is not at all level. You can stand a full quarter head taller than yr companions and GETHEP! BACKTOTHELAND, DOMINOS! BACKTOTHELAND! We who hoe our own rows, We who break bread with lemon goats. For post on public spaces and conveyances Dated 8 April Post until 8 June P.R. O’Club
Nella C.
Tu valoración: 4 Berkeley, CA
Domino’s is getting more stars than it probably deserves because I always end up going here after I storm out of the infuriating Pizza Hut a few blocks away. Regarding taste and quality: it’s a chain pizza — they are all around the same. The online ordering system is very convenient, though it often doesn’t include the most recent coupons. In recent years they have also implemented a delivery charge, which is disappointing since it wipes out the savings of a cheap pizza — especially if you also tip the delivery guy(which I always do)/ I have a fond memory of this particular Domino’s. I ordered from them on 9⁄11. The owners at that time were apparently Muslim, and they must have been extremely frightened. These kinds of ramifications hadn’t sunk in for me yet: I was just trying to get some dinner on a day I was glued to the TV. They were very friendly when taking my order, asked me how I felt(I don’t remember what I replied) — and when my pizza arrived, it included a large soda and some other freebies. While business gurus are always talking about the importance of the customer, I don’t think I’ve ever seen a restaurant — much less a chain pizza place — try so hard to make sure my experience was good. If they were trying to make sure I didn’t harbor any ill will toward Muslims — it worked. I doubt I would have thought of all Muslims as terrorists after 9⁄11 — but that extra bit of friendliness meant the thought wouldn’t even occur to me. I’m not sure if the same people still own this particular Domino’s over a decade later. In fact the last time I was there, I had a bit of a disappointing experience since the cashier let 2 groups of people cut in front of me. However, he seems to have tried to make up for it — I got my pizza(ordered last) before the others did. Anyway, the experience I had on 9⁄11 and the way this Domino’s is regularly better(quality, price, customer service) than Pizza Hut ensures that they will remain my default choice for pizza delivery.
Elizabeth M.
Tu valoración: 2 El Cerrito, CA
Ok, this is a little embarrassing considering all the great pizza we have around here. I lived within 2 blocks of here for 2 years and never went once despite walking by on the way to/from BART every day. But, after reading that the Stuffed Cheesy Bread was pretty legit on Serious Eats we decided it was time. The online ordering system is undeniably pretty cool. I placed my order for the Spinach Feta and a regular pepperoni green pepper(that counts as healthy right) pizza to try their«reformulated» crust recipe. I picked it up through bulletproof glass. And, also fyi, parmesan cheese is «no longer available.» The cheesy bread was, well, bready. Not untasty, but definitely just something you’d want in place of a slice of bread before dinner. The new pizza crust was also on the thick side, with maybe 2 slices of bell pepper on the whole thing. Luckily I made a salad to go with it cause this was way too many carbs to be satisfying on its own. Lesson learned, there’s no need to waste a meal on Domino’s.
Dub Y.
Tu valoración: 1 Emeryville, CA
I WOULDGIVENEGATIVESTARS if I could. Tried to order today on the phone.(I get coupons from Dominos since we order here regularly. It’s always some guy or chick who can’t speak English well and I have to repeat myself numerous times. Sometimes they mess up our orders due to their lack of understanding and poor customer service skills. We keep ordering from them since they are the closest one to us.) BUTTODAYWASJUST A B**CH. The lady who claimed she was the manager refused to place my order. I had a coupon for 3UNLIMITED topping pizzas for $ 8.88 each and she said she could not because it was not in their system. I told her it’s not my fault. I have an ad printed from Dominos and she should honor it. Not only that, the ad had their address and phone number printed on it as well. She refused to let me place the order even when I said I could bring it in to show her. She said there was nothing she could do for me since she did not know of such coupons. Isn’t it their job to get all coupons from corporate? So she hung up with me after 5 mins of arguing. DOESANYONEKNOWIFANDHOW I CANSUETHEMFORTHIS???
Leah B.
Tu valoración: 1 San Francisco, CA
horrible customer service.
Jared S.
Tu valoración: 4 Palo Alto, CA
it took me a few tries to figure out what works best from this place, but i get consistently good pizzas from them if i keep things simple(like just ordering a regular cheese pizza, or a one topping thin crust). delivery times are usually very reasonable, and i’ve had them be very fast much more than i’ve had it take forever. not a fan of the 6 cheese pizza, and i suggest don’t get the Pacific Veggie in a thin crust — too many toppings on it, so i find it doesn’t work well. anyway, this location has some seriously bad reviews on it, and i would like to chime in and say my experience is pretty consistently positive(i probably order at least one pizza a week).
Anne S.
Tu valoración: 1 Emeryville, CA
Let me just say that I have pretty low expectations when it comes to Dominos to begin with, so it wasn’t a high hurdle to cross, but somehow they managed to flub it up. I’ve ordered from here before. Food’s never been great, but it was passable enough and sometimes after a long day, you just want the ease of delivery. Well, this evening I called to place an order and the woman on the other end speaks so fast you can barely understand her, but we manage to stumble through the process. Then after giving my address the woman says they’ll call when the driver arrives and I’ll have to come out to his car and get the pizza. Uhm, WTF??? This is ‘effin pizza! What’s the ‘effin point of delivery if you’re not going to bring it to the door??? When I asked the woman what the deal was, she said they couldn’t deliver to the door in apartments or townhouses. Well, I call bullshit. One, this is Emeryville, not some shooting gallery, so safety’s not an issue. Two, they’ve delivered to my door before. Three, it was broad daylight! Four, they sure as hell don’t have any problem coming to the door when they’re littering my doorstep with their stupid flyers, so why are they tripping now??? Well, I’ve got news for you Dominos, your pizza’s not nearly worth this kind of headache. Pretty much the strongest thing you had going for you was that you delivered. If you can’t even be bothered to complete the delivery, then there’s seriously no point. Know what? Since you couldn’t be bothered, I hung up on you, picked up the phone and called Pizza My Heart. They had absolutely no problem delivering right to my doorstep. Pizza was better, too. They’ll be getting my business from now on.
Jai L.
Tu valoración: 1 Oakland, CA
I will never order from this location again. First, when I tried to order online for delivery, I got no option to have it delivered — it was«Carry Out Only.» *Seethe* The bf suggested I call and ask if they would deliver anyway, since it had to be a glitch. We don’t live in a sketchy neighborhood, so I tried. The person who answered the phone said she would deliver after confirming my address. Great! Or so I thought… Not only did the woman who took my order totally forget to enter part of my order(the buffalo chicken sandwich), when the delivery person came to the door short a buffalo chicken sandwich, he implied(with the tone of his voice) that I was trying to ask for more than I should have expected given the dollar amount of the bill. WHAT? I took some deep breaths, paid and tipped the guy(it wasn’t his fault, but hers, according to the tag) so I called back. I asked what happened to the sandwich I ordered. She literally said, «I don’t see a sandwich here» as if it had been left on a table or something. I explained to her that there wouldn’t be one, given she had flubbed the order. I got a flat, «Sorry about that ma’am.» –__– Really? So… you’re not going to offer a replacement, a coupon, nothing? Fine. Moving on. A good part of the reason I even ordered the food is because my bf wanted to fill out his box with answers about how his chicken was.(Adorable, I know. You can’t have him, he’s mine! LOL) Where do you, perchance, think they placed the order tags for this fudged order? DIRECTLYOVERTHEANSWERBOXES. #FAIL I hate this place. Never order from them. You’ll save yourself a lot of frustration.
Mariano h.
Tu valoración: 1 Berkeley, CA
To much sausce
Beth P.
Tu valoración: 4 Capitola, CA
wait, seriously? not only can i order online and not have to speak to anyone, i also get to participate in an amazing interactive build-your-own-pizza internet program where i see a visual display of each layer of toppings that i add? then i get to witness the birthing of my pizza, knowing the name of the dude making it, when it enters and exits the oven, and when it begins its impressively speedy trip to my door? mind-blowing. my rating is for more than just the pizza – which actually tasted pretty good – it was for the entire pizza creation experience, which i can now be a part of in a weird voyeuristic web-based way. i am stunned. uncomfortably full, and stunned.
Rebecca R.
Tu valoración: 1 Berkeley, CA
If you like pizza made by guys who scratch their buttholes with bare fingers, this is your place. You may or may not get a stray pube so be sure to look closely at anything you put in your mouth from this place. My neighbors insist on ordering from this place even though every single time there is an issue. I just laugh at them and shake my head each time they complain and/or get sick. The guys who work there are a trip. One tried to get me to buy a neighbor’s pizza who didn’t answer the door for their delivery(bong hit must’ve worn off). I told him. «Are you kidding? I don’t eat that crap!» It’s true. I don’t. You shouldn’t either. Splurge a little and order elsewhere.
Ivona d.
Tu valoración: 1 Emeryville, CA
I ordered online early this morning, and the store supposedly opens at 9. My pizza was supposed to arrive at 9:30. It’s 10 now. The tracker has been in the«prep» phase for an hour, since the store supposedly opened. My pizza is now 30 minutes late, yet somehow they are still not answering their phone. Guess the whole store decided to show up to work late today… I’m starving. Update: They finally showed up after 10:10 and told me that the store is now running on «old time» because of the daylight savings time change last night. apparently«current time» does not matter.
Alexei B.
Tu valoración: 3 Mountain View, CA
Ordered online. Love the tracker! Pizza arrived within 7 minutes of leaving the building, unlike some other pizza joints in the area. Still warm and tasty!
Matt M.
Tu valoración: 1 Dublin, CA
We had domino’s this afternoon for a luncheon at work and I must say; it was worse than I expected. Just for the record, I haven’t had Domino’s probably in five or six years and today I remembered why. The dough tastes like cardboard, and the toppings tasted stale. it’s no wonder they sell their pizza for $ 5 these days… and that still overpriced. Stay away!
Chris M.
Tu valoración: 1 Gary, IN
Just want to add my voice to the«this location is shitty» chorus. We have ordered from this location before and the food has been acceptable. I typically order online because I hate the telephone, but I couldn’t remember my password and decided to just call. Big mistake! We were ordering a special pizza with a coupon that included an order of wings. The lady on the phone seemed confused with what we wanted. I repeated the name of the pizza several times and thought she got it. Gave my cc info and began the wait. Fast forward to the pizza arrival. We open up the box and it’s a pizza with marinara, cheese blend, and chicken. This is not what we ordered. I immediately call back and got the same lady on the phone. She was still clueless and insisted that I got what I ordered. She passes me off to the manager who tries to pretend she doesn’t know what I was talking about. We go back and forth a couple times then she«remembers» the pizza I’m describing. She then says that they are out of one of the key ingredients. I’m pissed. Her solution: MAKETHEPIZZAUSINGRANCHDRESSING! I was floored. She didn’t offer anything else. Finally, I just told her to come and get the order and refund our card. Ugh! Never again.
Ryan M.
Tu valoración: 3 Oakland, CA
You’re seriously going to dominos for customer service or good food? I mean, come on. The people there are rude, ya. But they at least haven’t fucked up any of my drunk orders. And they delivered to a bar on shattuck 15 minutes before they closed so me and some drunk friends could stumble home and eat pizza. Thanks dominos. Your nasty sub-par pizza and shitty service is nothing but what I expected!
Vivi H.
Tu valoración: 1 Emeryville, CA
I ordered a pizza from here once about a year when i lived in the berkeley area. Yesterday i get a charge from this store on my bank statement: A. I live an hour from berkeley and didn’t order pizza. B. No one could have stolen my card and purchased pizza, because my card is sitting in my wallet right now C.The owner, Zahid, claimed I was a liar and that there is no record of my my card being charged(remember: i have bankstatement saying they did) D. After telling him this was a horrible way to do customer service and that i was going to file a police report, he said«Do it! Do it! The police can’t do anything!» E. It obviously fraud since my card is sitting in my wallet and i never ordered the pizza. Bottom line. Order here if you don’t mind paying for other people’s pizza a year later.(oh and the pizza sucks)