Bing Wong Cleaners

Peaceful, calm atmosphere and swift, wonderful service. Very happy they moved to the neighborhood.

Machines here have done the job for me and it never feels too crowded. I mostly appreciate the friendliness of staff in this family-​run business and flexibility of hours.

Not much to say, a very dirty and filthy place with rude staff, empty vending machines, and people hanging out who are not doing laundry. Clothes seem to be more dirty coming out of those filthy machines than they were going in. Such a nice neighborhood could really have a cleaner laundromat…

First things first: this review is for the Bing Wong Wash & Fold Laundromat, NOT the Bing Wong dry-​cleaning service. The dry cleaners are excellent, cheap, and fast.
The ONLY good side to this laundromat is the staff are very friendly when they are around. I have been allowed to finish up drying heavy items until late into the night on several occasions. However, if their dryers worked properly I wouldn’t have needed to stay late.
THE DRYERS! My gods, they either don’t work (which you discover after running them for an hour and returning to cold, wet clothes), or they MELT YOUR FAVORITE CYCLING JERSEYS because there is no heat control. Seriously, I’ve ruined two jerseys and probably a dozen pairs of socks because the damn things are so hot they melt polyester. When they work at all.
Also, let’s talk for a moment about how with increasing regularity at this establishment I have an encounter with someone who needs professional psychiatric treatment and is not receiving it. I know this is a statement of our country’s lack of values on treating the homeless and mentally ill; however when I am trying to fold my plaid snap buttons at 10pm I don’t really need an unstable person screaming at me from the corner of the shop. It happens almost every time, I kid you not. #noattendant #nofilter
There is no bathroom or sink. Most of the machines look like they haven’t worked since the Reagan administration. The place is FILTHY. Your clothes, if they aren’t ruined, may leave more soiled than when they arrived.
Do yourself a favor — move out of your crappy apartment, shell out $ 4k a month for a place with a washer and dryer in North Berkeley, and never ever go to this horrible laundromat. If you do go, please say hi to me — I’ll be the guy chiseling melted clothes out of the dryer.

PROS:
* It feels like this place is ALWAYS open, and it’s never crowded.
* Prices are standard.
* It’s located next to a deli, a bookstore, and Safeway, so you can run errands or just grab a coffee and browse the books while you wait for your laundry.
* No TV or background music (at least this is a pro in my opinion!)
CONS:
* No bathroom or drinking fountain.
* The soap vending machine has been out of order most of the times I’ve been there.
* The owner actively tries to upsell customers. For example, when I came in and had a question about the change machine, he helped me get my change and then immediately tried to herd me over to the biggest washer (which was way too large for my load). I imagine that some people probably try to stuff too many clothes into the smaller washers to save money, but this guy consistently pressures you to spend more than you need to. I’ve also seen him run up to the change machine and berate people he thinks are just getting change and don’t have laundry. I saw him do it to one guy who had set his stuff on a washer and then walked back up to the front to get quarters … awkward.

The facilities are fine, but there is never an attendant around and therefore there often is a crazy drunk homeless person around, which makes it feel extremely uncomfortable

I’m a big fan of this laundromat. I never have a problem getting a washer or drier and the owners are incredibly friendly.

My favorite laundromat in Berkeley (and I’ve used several). Very friendly staff, always lets me finish up while they’re closing, machines are generally in good working order, and the change machines work. Walk across the street and do your grocery shopping while your clothes are drying!

This is the most rude individual I have ever met. She just sits there with a pout on her face eating Chinese food and will not even smile or say anything.
Not sure what is wrong with this lady … too bad!

On our way to a BBQ at Tilden Park, we happen to pass by one of my old stomping grounds from my college days when I lived on the north side. I had to stop by. I wasn’t the best dressed kid back in my college days (and probably hasn’t gotten any better over time either), but the machines at bing wong kept me fresh and clean… At least when I had time to do laundry and didn’t pull any over nighters cramming with the same pair of sweats. Glad to see the family business is still here and doing well! Support your local small businesses!

Low prices, clean facilities, plenty of machines, helpful staff.
What more do you need at a laundromat?

I laundered my lovely, queen size quilt + more things, here today and was completely pleased with the place, the machines, the extremely helpful owners and my like new duvet.
Two outstanding guys (owners?) were working there and offered to bring me a cart or help me carry in my laundry. They showed me where the biggest machines I wanted were, changed a bill, then helped me get more coins from the change machine and guided me thru programming the washer. When I said I was going to the post office, they offered to put my stuff in the dryer if I didn’t get back when the wash was done.
I declined, but when I returned I mentioned that I had read that it’s a good idea to put a couple clean tennis balls into the dryer with bulky quilts. The owner said he had some and gave them to me to use. He steered me toward the very large, new-​ish and spotless dryers and then cleaned its lint trap.
When an older lady came in, I think they took her laundry, and her instructions, and did her wash for her while she did some other errand.
It’s true a few machines had ‘out of order’ notes taped on them but most were fine.
I highly recommend this laundromat.
Btw, the sign out front just reads Wash & Fold. Or Wash & Dry.

Tremendous customer service last night — we had a big issue with the shared washer in our apartment. Flooding, wet, soapy clothes, etc.
We took our nasty clothes over to Bing Wong, about 20 minutes before close (not realizing when they closed!) and threw them in.
Long story short, the SUPER friendly manager stayed open late for us to finish AND immediately refunded us some money for a machine that wasn’t quite working, no questions asked.
And — the machines are modern and high quality, the prices are competitive, and you can do as many loads at once as you want! Way better than our shared laundry at the apartment. We’ll be back!!!

After reading the less than stellar reviews of Bing Wong Laundromat, I figured I would chime in and say that this place surpassed my expectations. Like a previous reviewer, I came in with the specific intention of washing my queen size comforter. I used the industrial-​size washer in the very back of the laundromat, and paid $ 4 for a heavy-​duty cold water wash (same price for warm water; hot water is, I believe, $ 8 for a load in this gargantuan washer). The owner/​employee came to inquire if I needed help. When I told him it was my first time there, he gave me a quick tutorial and checked in a few minutes later to make sure everything was in order. I brought my own detergent and got change from the coin machine.
The place was well-​lit, not too busy on a Friday afternoon, and reasonably clean. Reading material can be found, too, so that your time is not spent twiddling your thumbs and watching the spin cycle. I chose to take my comforter home to air dry outside instead of paying for a spin in the dryer. The employee wasn’t put off by this, and wished me a good day as I headed out the door (and he was equally chatty and affable with all the customers and regulars). I’m lucky enough to have my own washer/​dryer at home, but will not hesitate to come back to launder some bulky, oversized items.

Although there are many unsatisfied reviews for this laundromat, over the past few months there have been major improvements. They have removed and fixed many machines, it is much cleaner and more organized, and the price is one of the lowest in town. Honestly, they still have much to improve on, but I talked to the owners son and he said they will be upgrading their laundromat in the near future. Since it has been family owned for over 30 years, I think it is important to support locally owned businesses that builds strong communities and links neighbors to create new social relationships.

What are the other reviews talking about?
I washed my XL comforter, paid $ 4 for the biggest washer, about the same for the biggest dryer. The employee was extremely helpful, respectful, nice.

They didn’t put up a sign that said only cash and after the woman had rung all of my clothes up and gotten everything finished, she drops the bomb. I was forced to clear out everything I had in my wallet just because they are scummy and don’t accept visa in order to evade taxes. The lack of integrity in this workplace disgusts me and they should be punished with less business. First time at Bing Wong’s and last.

Best Dry Cleaning in the East Bay.
I have been to several dry cleaners of the years but none seem to be as superb as Bing Wong Cleaning.
Pat, the woman who runs the show, is the most generous person I have ever met. There have been countless times where I was not able to make it time to pick up the items I had dropped off because I work late or my schedule is so hectic and Pat has personally delivered my clothes to my office or my home.
She is such a devoted and caring individual who does not realize how much she is adored and respected. Because of her I too have been a loyal cutomers for over 6 years and would not even think about taking any of my business elsewhere.
I have also had a few things altered and hemmed for both myself, my Mom and my husband all in which were done flawlessly. I wish I had gone to her when I needed my wedding dress altered.
If you are looking for an affordable honest drycleaner look no further than your neighbor Pat who treats you like family at Bing Wong Cleaners.

A terrible man owns this laundromat. He wouldn’t let me use his change machine until I showed him my laundry basket. He accused me of using the quarters for parking! I ended up just leaving and letting him know that I would never come back.
Now a drive a bit further to do my laundry, but it’s well worth it!

We came here because we wanted to get lunch at Barney’s while our laundry was washing. We usually go to the Bing Wong on Telegraph, and I guess we figured with the same name they couldn’t be bad.
Boy were we wrong.
I don’t know. A bunch of the machines are hoarded for the laundry services. There’s no place to sit, and no place to fold your laundry. It’s pretty expensive as well. I really didn’t like it.
So we still go to the Bing Wong on Telegraph when we have way too much laundry for our one washer and dryer that we have to share with the whole building.