My neighbor downstairs said she had a leak. Gary of Budget Rooter said it was my toilet leaking downstairs. So he charged me almost $ 400 to ‘fix’ the toilet. Same toilet, same tank. My neighbor said it’s still leaking, so Gary said for an additional $ 75 he would change the shower head which would stop the leak. By then I had no faith in him, but figured we already paid him, and perhaps he’d see the long picture that we would use him as our plumber if he got it right this time. Plus he said if it still leaked he would give me back my money. GUESSWHAT! It’s still leaking. So I called him back, he said, oh you need to have the tile caulked. And by the way, he’s not giving me back my money because he’s the pipe guy and it’s the tiles that are causing the leak. BUT… if we find out that it was the pipes all along, he will give me a refund. I hired Budget Rooter to fix the leak not change the shower head which I could have done myself. He’s a plumber, so why didn’t he say we needed caulking in the first place. This is just greedy and not good business. I would never ever recommend Budget Rooter.
Dave B.
Tu valoración: 5 South Orange, NJ
If every person who came to fix something at my house was as good as Budget Rooter, then Unilocal wouldn’t exist. Three times I have called them, each a different issue(refrigerator water line installation, leaky pipe, drain/sewer stoppage), and each time they showed up on time, did a fantastic job and charged me an incredibly reasonable amount. I always research people before hiring them so i did my due diligence with Budget Rooter and it paid off. I will use them for every issue i have. They are honest and amazing.