Valvoline Instant Oil Change

I have family in Teaneck, and frequent this location. This last visit, Jonathon in particular helped me out above and beyond the typical oil change service by helping to identify a potential alternator problem, even though they don’t offer that fixing service. It’s the extra time and care they took, coupled with knowledgable experience, that really impressed me. I highly recommend them.

Freddie rules. This place always does a great job. They are friendly but never pushy. My car is old and is still running so well and I owe it to these guys! Thanks!

20 plus minutes and counting and nobody has even come to help. This is not the place to get a oil change if you are in a hurry not to mention they are more expensive than average.

Generally no issues here, they change oil well.
Check your lights and tire air pressure, no charge.
Other services available, know your car and services needed.
They can rotate tires at a reasonable price.
Suggest changing your own wiper blades, air and cabin filters.
But they can for you.

good good

Not somewhere you ever want to go for your car, not only will you come out paying more then you should but you bed up having at least twice the problems. I came here once because I was over due for an oil change and really didn’t have time to get to my usual mechanic because I was leaving on a day trip. All I can say is it was one of the worst experiences of my life. I cam in to get a real cheap real quick oil change and as per usual they tried to get me with all those extras with air filter and stuff I declined it all. So they did the oil change and they gave me the bill it was wayyy more then what I wanted it to be and agreed upon. They charged me for a bunch of shit I told them not to and when I complained to the manager they told me they did the work already and couldn’t undue so they were sorry but I had to foot the bill pissed off I paid and left. I get down the block my car stalls I start it again stalls again I immediately bring it back to them and I swear smoke was coming from my ears because I have never been so pissed. Turns out they broke my intake hose while doing all this un necessary work. Needless to say I fought with them but they wouldn’t pay for it and couldn’t fix it. So I had to drive my car that kept stalling all the way to the Mazda dealership to pay 80 dollars for a new intake hose. What should have been a 20 $ oil change cost me upwards of 150 $ not to mention I had to cancel my plans and all the aggregation I suffered from this. Never again avoid at all costs you will regret it

What a racket! Brought a Groupon for $ 19 and went to have an oil change today. Here starts the show. They had me turn on my lights, turning indicators, brake lights, reverse lights. Upon find nothing wrong with that I proceeded into the garage. They start to disassemble my car, airfilter box, transmission fluid, brake fluid, radiator fluid, and finally my oil dipstick. They said I needed a radiator flush, transmission fluid flush, and a brake fluid flush. There of course was a deal going on right now with buy one get second have off service. I declined all said services, and wanted the oil change I came in for.
Now leaving the garage. I noticed on my way home the car started to stall and jerk violently. I decided to return to Valvoline and asked what happened. One of the technicians came out and told me that I needed a tuneup, my car was old and it was like that when I came there. They took no responsibility for a car that was functioning fine before these butchers touched it. He tried intimidating me into thinking that I did something to the car. Finally, when the assistant manager came out and noticed that when he had moved the cover for the air filter the hose became disconnected. He then advised me to go to AutoZone to pick up a clamp because the clamp was bad. There was nothing wrong with the clamp. Just sloppy, careless work.
This is why the name has changed three times in my seven years of living in New Jersey.
BUYER BEWARE!!!

Good, clean, quick. I am a mechanic my self and this is a nifty operation. They try to upsell as they should, it is how they create business. And at the end of the day every business needs to make money.

Beware — Scam Artists!
Just as in Thomas Z’s 2011 review, I was told that my serpentine belt was cracked badly and that it would be $ 79.99 to replace. They said the repair was urgent. My husband and I had decided to do the repair, but first, my husband asked to see the cracked belt. They then said they didn’t have the belt in stock and that it would take a week or more to order. Still thinking we needed a repair, we went to the Midas on Washington Ave in Dumont, and we were told that all of the belts were just fine and that they have no cracks.
Go elsewhere!

A Haiku for Valvoline:
Coming here for years
Fast service gets you out quick
Beware sales pitch

Nasty people with a very bad attitude. They will always try to sell additional services. Stay away from this place.

I was trying to save money /​time by coming here for a quick oil change. In the middle of waiting, the mechanic took out all my filters and parts and told me that they all needed changes. They also told me that had to flash my 2011’s radiator. The estimates was in hundreds of dollars.
I had to really raise my voice at them to get them to put those parts back — as they tried to install FUD (Fear, Uncertainty and Doubt) in me with all kind of scary scenarios with a very hard sell.
It was a very unpleasant experience and I would advice people to avoid this place.

fine for a quick oil change especially if you have a coupon. They log your vehicle into their system by the Vehicle Identification Number on the dashboard-​same number used by the Department/​Division of Motor Vehicle to identify registrations and titles of ownership. So they have a chain wide tracking of all the services to your vehicle by them and probably what they propose to you as well. Never had a oil change without them pointing out OTHER things that need immediate attention or possibly good to service. Had them ask how the air conditioning was and I said ok maybe not totally as strong a cold air flow. They recommend service to add the coolant gas-​that is why the a/​c is not as cool (there are SO many factors for a slight perceived decrease in output is would take real testing to verify frankly) remove all coolant gas and then refill completely. «How much added coolant gas is needed to replace what is missing?» I ask. «No way to know until we remove what is in and replace and top off,» the tech answers. In other words, no way to know if ANY coolant gas is missing or needed unless you agree to this service and then you must pay for the service.
I prefer to have servicing done elsewhere-​this is ok for quick oil change and I firmly decline other offers of service as «don’t have money until my next paycheck» and they still pester to get me to have some additionally diagnosed service.
They will come up with discounts if you take their diagnosed services right away and that is a pressure tactic which can suggest unnecessary services.
Verify you need the additional services with a mechanic or shop you really trust before having those services performed. Oil change and maybe wiper blade change is fine.

Place is terrible. 60 $ Oil chang only after they tried to scare me into 3 — 60 $ belt changes and a rear tailight replacement. belts were fine after the guy said they were all cracked. They are not. Brake light works fine. Straight scam guys. Mechanic bully’s. Way over priced. Don’t do it. I wish i hadn’t.

I got the coupon from an online Valvoline ad for $ 21.99 so I thought since Valvoline endorsed it the place must be on the up-​and-​up. But here is what I experienced. it was for a 2009 Lexus RX 350. They will tell you that they’ll take the coupon but once you are in the bay. they said that there is an $ 8 up charge because of a special filter. There there is another $ 5.99 for an extra quart of oil. I understand the additional oil but the filter should not be a special filter because it’s just a regular Toyota filter. And if there is a charge then it should have been printed on the coupon so you don’t feel like you made a trip to the shop and waste your time and gas if you don’t get it done. And the crew was very arrogant. I know enough about cars and I used to change my own oil, brakes, and tune-​up, so I was not intimidated. But they talk to you like they know better than you. Long story short, I rolled out of there with a bill of $ 42. For $ 36 I could have gone to my own Lexus dealer and got genuine Lexus parts. I will never go back there again. And by the way, what the heck is Valvoline thinking just signing up any shops out there? What a wreck to put their name on these businesses. I will not go to another Valvoline oil service until I see a change from bad to a 90% approval rating from rating sites like this. Peace Out.