Bryan Young Plumbing

I am so glad that my sister recommended Bryan Young Plumbing to me. I couldn’t be more pleased! I needed a hose bib changed out and so Robert patiently did this. Robert had to go under the house in the crawl space to change out the bib. He was positive and pleasant the whole time, while having to negotiate the crawl space. Robert clearly explained to me what he needed to do and he even took photos of what it looked like under the house, from where the new connection would be made. I appreciate that Robert did not talk down to me, rather he spoke to me as an equal. He was kind and very professional. I will call BYP for all of my plumbing needs. Thank you!

I highly recommend this business.
As a former resident and owner of a single-​family rental home, I have had many dealings with contractors in Bend. Many have been bad or terrible, with the usual display of «contractoritis» (slow, unreliable, inefficient, unethical, overpriced). Bryan was a breath of fresh air — literally. The basement in my rental house smelled like a toilet. The problem was unusual — sewer gas was backing its way through a sump pump and pump out hose that was lifting the clothes washer’s drain water from an open sump pit to the overhead sewer line. The solution seemed to be a sealed sump pump, but it was complicated by the need to vent the pump, as well as by the stone walls of the basement. I was given several quotes that were all over the map that involved crazy schemes including burrowing through the stone walls to allow running a vent pipe through three stories of floor, ceiling and roof. The lunacy and the price quotes blew my own roof off, so to speak.
Bryan came up with an elegant, simple solution and a reasonable price for the pump, line and vent. In fact, his estimate for the sump job, as well as an unrelated task of re-​working my own faulty dishwasher plumbing, was lower than the next guy’s bid for installing a sump pump alone. He did the whole job, including replacing every inch of related plumbing, exactly on time and on budget.
Unfortunately for Bryan, his first effort at the major job produced an unanticipated problem. Initially, it the system worked great, but periodically suds from the tenant’s washing machine overwhelmed the sealed pump system. (This may have been due to the tenants using high-​foam soap and too much of it, but in any event, it needed fixing.) Bryan came back, evaluated the problem, and installed a basement sink for the washer to drain into, then connected the sink’s drain to the sump. He also plumbed water lines into the sink to make it fully functional. Now it works perfectly and the basement smells CLEAN! When the tenant complained a couple of weeks later that a small leak had appeared under the sink (due to an unrelated worn out faucet cartridge) Bryan came out and diagnosed the problem. He didn’t charge anything for all the extra visits, time or parts. That actually shocked me!
I hope I’m not sticking Bryan with doing follow up work for free forever, but I really appreciated his conscientious, thoughtful, high-​quality work and especially his dedication to getting the job done right.

We’ve had a new water heater installed, two new toilets installed, leaking faucet repaired, another leaky faucet fixed and every time the experience was totally satisfactory. Bryan and his guys are great!

Outstanding service, Great communications and lots of support when needing suggestions. Thank you Bryan and Rusty and the rest of his crew.
Regards,
Roots Salon and ENZ Salon and Paik LLC.

4/13…Brian, from Bryan Young Plumbing did an efficient and excellent job! Very pleasant and professional young man.