B & R Continuous Guttering Co Inc.

I too would put zero stars, if I could. In my experience dealing with Richard I found him to be arrogant, condescending and totally unprofessional.
Stay away from this business. There are, based upon my experience, several better providers of guttering in Bend and Redmond.
Richard’s response below is a great example of his customer focus and professionalism… don’t you think?

I would put zero stars if I could. We just moved into a home here in Bend and called B&R to get an estimate to clean our gutters. We were left with a «contract» on our doorstep which stated «Worst laid out gutter system I have ever seen. We dont want to touch this one». REALLY??? The house is only six years old. According to the house inspector its in excellent shape.
If you cant work it or or most likely, don’t know how, just say so. This type of note is unprofessional and not necessary.

Into each life some rain must fall. When it does, if you own a home or business in Bend you’ll be grateful if you’ve had B&R install gutters for you. Top quality product for function and form, the best quality installation, the nicest and most honorable owners with whom to do business and platinum customer service. It does not get better than this.
We used B&R for gutters on two homes here in Bend. We’ve been in this one for going on ten years and last winter we had our first small gutter problem. Stuff happens. The «oops» had nothing to do with B&R, rather an awkward roof tie in design from the house designer.
When we called with our little SOS, no emergency we said but needing work, owner Richard was out the next day to assess the work needing to be done. A day after that, three very nice guys showed up to do the work.
Although there was front porch «stuff» in the way for them and landscaping in the mix they were so careful with both that you’d never know, except for the fixed gutter, they’d ever been there. If you’ve worked with other gutter companies that mangle landscaping as they do their work, you’ll know how extraordinary a thing it is to have folks be as careful are the B&R crew.
Not to mention how unusual it can be for a business to absolutely stand behind their work as do owners Richard and Jean.
Not to mention how delightful it is to have your call taken or immediately returned.
As added bonus, Richard is a just darned fun personality. Together he and my hubby have solved many of the local government’s problems when bumping into each other at a local market’s wine tasting table.
Big jobs, small jobs, tricky angles, standard installs, tall projects, they do it all and do it with «A plus» outcome.
Every person we know who has used B&R Gutters sings their praises.
They won’t be the cheapest gutter bid in town. But I’d wager for experience (they’ve been in Bend since 1978, through boom and bust) and quality outcome they are the best. You get what you pay for and then some.
B&R Gutters is the only company my husband and I would consider for this work. Their excellent work and service is how customer loyalty is grown.