Alignment Techniques

I asked around town for the best place to get an alignment. This place got great reviews. My tow truck drive swore by them. I even asked one of the tire guys at Costco. So I was sold. I’m going to give this shop a shot. Im tired of how Les schwab over charges for everything.
So I played phone tag for two days because I work and the shop is obviously very busy. Got my spot for the following week.
I bribed a coworker with a Starbucks coffee to leave her house 30 min early to pick me up and take me to work and then drop me back off at the shop after work.
This is the fine customer service I was greeted with when I walked in.
Guy behind counter: can I help you
Me: yes I’m picking up my car
Guy: what car
Me: Subaru Tribeca (and point to it out side)
Guy: we don’t have a Subaru. You sure your at the right place?
Me: yes. Thats my car. I dropped it off this morning.
Guy: what’s your name?
I tell him
Guy: we thought you didn’t show up.
Me: I was here this morning at 7:30. Dropped my keys in the drop box
Guy: yells to the back, did anyone check the drop box. (No)
Guys get me keys and then tells me they didn’t t fix it. (No shit Sherlock)
No apologies no can we reschedule and no customer service.
I will give them one star, for playing phone tag with me for two days.

Our business uses Alignment Techniques for hundreds of alignments. Their work is always 5-​star and we’ve NEVER had any issues. The review by «J.D.» Is a false review by a disgruntled employee. What he describes doesn’t even make sense. Mike is the most experienced alignment man in town.

Great company, probably underpriced compared to the other options, which seems to only be dealers. I got more information about my truck’s alignment than I’ve ever got anywhere else, and paid less. I made an appt 2 days ahead of time and waited there while they did the work, which took about 45min. If you don’t care what it costs, and value getting your a** kissed by the dealer service writer, this isn’t the shop for you. If you value no B.S. work, you’ll fit right in. BTW there’s no secretary; they all work, so if you get the answering machine during the day, just call back in an hour; you’ll be much happier than waiting around for them to return your call.

At first when I was making my initial appointment on the phone the guy sounded a bit frank and rude, which made me worry if I was going with the right place, however I think it was just his personality. When I got there I dealt with the son of the owner, who was extremely nice and genuine, and went above and beyond for me, even under tight time constraints (my fault)… They didn’t try to charge me for anything crazy, or rip me off, I just had the standard alignment done and my car really needed it… I’m really happy with their work and with the low cost they charged and I highly recommend them for your alignment needs.

These guys do outstanding work. They also go above and beyond to make sure that the car is set up properly. They worked with me to get some aftermarket control arms for my vehicle to enable the alignment to be dialed in better than the factory equipment allowed. They probably spent an hour helping me find the right parts, work that they did gratis. I’ve been taking my cars to them for a few years now, and I wouldn’t consider going anywhere else.

Knowledgeable staff and competent. I redid my suspension and replaced most of the parts (ball joints, tie rods, etc). I took the car in for an alignment and they did a great job. Luckily, for me, the tech caught a dangerous mistake I made not seating the ball joints properly. It was my first time doing suspension work in the garage and I just did not correctly install them. Car feels great. Price was very reasonable and I would definitely recommend them.

Well, I had an appointment at 8am, for a Monday morning (set up a week in advance, cuz they were so busy). Uncharacteristically, I promptly forgot about it until 9am, at which time I called, apologized profusely, and they said if I could get it in the next 45 minutes they would still be able to do it while I waited. I was there in 25 minutes. They took less than ½ hour to do a 4-​wheel alignment on my ’01 Audi A6 Avant. They were courteous, knowledgeable, quick and very reasonable (even $ 3 less than they quoted me over the phone). Car drives great. I could not be happier and would heartily endorse them to someone looking for good professional alignment services at a very reasonable rate.