Pizza Hut

I don’t dine in at this place, I either take out or get delivery. The word for this place is SLOW, and the pizzas are usually late and cold. You can usually count on a full hour for delivery. I prefer Pizza Hut’s food to Dominos or Papa John’s but those other places run circles around this one for service and time. Would love to see these folks kick it into high gear because I’d eat there a lot if they would improve their delivery time.

Every time I order online for delivery, it is at least 30 minutes late. Last night was the most recent occurrence. I had my 7 year old with me and I’m 23 weeks pregnant. We were starving waiting on our food. Finally it had been 20 minutes since put confirmation email had told us or food should have been there, so I caved and called them. The lady on the phone told me they messed up our brownies on the oven, but that they had new brownies in the oven and that we were the next order that they would deliver. Another 25 minutes pass and we finally got our order. I live 10 minutes from their location. They at least could have been the ones to call me and they could have offered me something in return for the extended wait time, but nothing.
The time before last it was an hour wait and the guy talked to me on the phone like I was an idiot stating that the «confirmation email» time was «different» from theirs smh.

Came to pick up 12 pizzas for an event. Staff welcomed me and made small talk while we waited. Pizzas were hot and fresh and the place was immaculately clean. Good specials too.

Smells
Good service, good food but the place smells like an old, musty motel room. I’m local and have been there several times and it always smells. There’s almost a «needs cleaning» public bathroom tinge to it as well.
You’ll know; stop where the little foyer ends about 15′ inside the front door and inhale through your nose.
It’s an old place so it’s time for renovation or replacement.

I get take-​out from here occasionally, purely out of convenience and lack of competition. During my last pick-​up, the evening of 6−22−12, I witnessed a patron quietly complaining about the confusion and lack of separation between those waiting to pay, waiting for an order, and waiting to be seated. The front waiting area was in mass confusion. The response from the manager on duty was to insult the patron, saying «grown men should be able to wait on pizza, and basically, I don’t care». This is not an acceptable response for management.
The quality of our pizza is mediocre at best, with the toppings being more than 2 inches from the edge on a hand tossed pizza. The lady at the register was friendly as usual.
This Pizza Hut is not a top choice, but ok in a pinch.

This is a Pizza Hut/​Wing Street. i hate to review chains unless something really stands out, but i figure there should be at least one review saying it’s not a shit hole.
Pizza Hut is an old family favorite, surprisingly for their spaghetti, so with my mom in town we tried the local Belmont location. Some locations have different bread sticks then i am used to, but this one had the delicious, garlic covered ones. Spaghetti with meat sauce was good as expected with excellent garlic bread.
It seems like a smaller dining room, i’m not sure what was around the one wall, may have been more seating. Service was friendly enough, no complaints.