Zosel Paul J DDS

I had gum surgery in March 2011 at this office, I had no issue with the gum surgery it’s self but their billing practices left quite a sour taste in my mouth. I had my initial appointment 3 weeks before my actual surgery but I was not told until the day of my surgery that my insurance would only cover 40% of the cost. The office staff stated that they were only told the amount that they would pay the day before and therefore did not have time to alert me. I am well aware of the amount of time that it takes to check on insurance and find out the amount that a given insurance company will pay on a procedure, which would typically take 20 minutes tops, not 3 weeks. This is a misleading billing practice.