Mr Fence

I wish I could give this company less than 1 star. My brand new vehicle (less than three months old) suffered damage as a result of an object falling off a Mr. Fence Vehicle. I stopped, to assess the damage, while their vehicle continued along its way. I contacted the company and was informed that they were so sorry for the issue but would resolve the matter and the damage. I respected this «honesty» and trusted that I didn’t need to file a police report. Moral of the story– Mr Fence «looked into the matter» and deny all responsibility. They acknowledge their vehicle was on the road at that time– went to the address I gave them where the incident occured and they said the material the found (same sample as I picked up as proof my vehicle had been struck and damaged) is not something they typically carry on their trucks. As I was informed «Since there is no police report and no video proving the accident– you’re on your own». WHAT A STAND UP COMPANY!!!

Called to get someone to quote on a broken fence (not the first time I’ve called & got no service on the phone let alone getting someone to my house) and spoke to the manager who informed me that a sales person had to come out & they were busy until next week, so I told him the companys sales are great, but when it comes to anything else, their SERVICE SUCKS!!! And he hung up on me! Cant this company take constructive criticism???
I was not being nasty, didnt shout, just stating the facts in my case! So I called back to let him know I was not being nasty, I just thought that a company would want to know when customers have issues they should be informed so they can fix them to improve their SERVICE side because isn’t that what business is all about, and he YELLS at me before I can get any words out that he wont stand for people being rude (mind you he’s yelling at me!) and then hangs up! I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE!!!
And to the Manager… You need to work on your people skills!

Had appointment scheduled for 5−5−11 at 1 pm and Mr Fence was a no show; in this economy. I think not.