We were having a «stink» in the laundry room and called Lil John’s thinking it was time to get the septic pumped. Scott came out the next morning. Gave my son’s & I a lesson on our system. Showed us how to open & even where the filter was(it needed cleaning). We didn’t need a pump yet so told us just to call in another year or two and then we’d probably need it. No charge! Loved the time he spent explaining and the honesty about not needing the service we thought we did. Would recommend them again in a heartbeat!