Homeward Bound Veterinary Service

I am sad to see some poor reviews of this place, because for so many YEARS we took our two dogs and a cat and never had any issues. (also two dogs who died at ripe old age of 15, 16 years and well cared for by Homeward Bound)
Doctor is a super nice person, staff are really kind, helpful and caring.
I am sure it is not easy to deal with different type of animals, all sizes and types, and quite honest some unreasonable pet owners, however all I can say is that, Charlie Jessie and Caterpillar (cat’s name) love Dr. Wilson.
No, they don’t look forward to go to vet’s office but hey, they care about them very much.

For a vet, they aren’t very confident in their ability to care for larger, not so gentle, animals. My parents had a Rottie that they took there. While she was good with us, she didn’t do well with strangers.
The vet was literally too afraid to do an exam on the dog, even though she was muzzled and my father would hold her in a bear hug. Kept saying she didn’t need blood work and rushed through exams to get her out the door. Needless to say, the vet ended up forgetting to give her some of her routine shots, and the dog ended up getting Lyme disease.
Other issues came up and they brought her to Tufts and they were extremely sweet and able to deal with her, even though she was larger, semi-​aggressive, dog and never once rushed through exams.
There are more qualified vets in the area (I currently take my animals to Banfield at Petsmart and never have had a problem). I feel if you are a vet, you shouldn’t be afraid of animals. If you are, you should probably pursue a career in a different field.

I give this place one star because it is not possible to give negative ratings. I had two bad experiences with this place. The first time simply left a bad taste in my mouth but I was willing to let it slide. I ran out of my cat’s prescription food and could not make it to our normal vet before it closed. I came here offering that they call my vet and sell me one can of food to get me through to the next day, they refused on the basis that they did not write the prescription. Fine, it happens.
A few months later the second more disturbing incident happend. I live right around the corner, so they are the closest vet to my house., The same cat for which I attempted to by food a few months earlier was dying and in incredible pain. (Her sickness was not related to the earlier food incident.) I arrived in tears asking for them to put the cat down. They said the vet was there but couldn’t stay to do this. In the time I pleaded with them they could have done it. We stormed out and rushed her to Tufts in Walpole (a half an hour away) where it took five minutes to end her misery. These people couldn’t spare five minutes? I don’t understand how you can callously refuse to take five minutes of your time to end the suffering in a dying animal. I will never use this vet and caution anyone else from doing the same. I hope this was simply a bad day and they don’t normally treat people this way.