Classique Complexions

I did a silent auction through the Bellingham Herald and won 3 waxes. I called to ask about doing an exchange for a facial, the owner said it was ok and that I had to pay the difference of $ 10 (facial=$ 70). I
later realized the certificate totaled $ 120. I called and spoke to an
employee about having it be an even exchange, the owner called back
and told me in a rude tone that she was canceling my appointment
because I was asking for too much and she was already doing me a favor in the first place. I told her that I was only asking for an even
exchange for a facial (a $ 50 cheaper service!). She replied by saying
she didn’t have time for this and to take my certificate back to the
Herald and get my money back because I wasn’t welcome there and HUNG UP! I called back and she would not speak to me. I couldn’t believe it! I love the Herald and I know this has nothing to do with their
service! I have now made an appointment through a friend’s
recommendation at the Silver Reef Spa :)