Animal Attitude Pet Grooming

I went to this place today with my Golden Retriever. The lady was really friendly and the workers as well. So happy with the new haircut! My Golden looks so handsome. Definitely worth the investment. They even gave my dog a cute scarf

I was really pleased at first, even wrote a good review (taken down now). I was a regular customer for the past 4+ years, always made appointments monthly, showed up on time & always left tips then all of sudden Trish the owner started acting cold towards me, not friendly like she use to be and I also noticed her work deteriorated as well. At my last visit it took her 7 hours just for bath for my two dogs after dropping my dogs off at 8:00 AM. That same year she raised her price twice on me. First time because of shampoo cost and second time because my dogs are hairy. She is noticing my dogs are hairy after 4+ years. Trish the owner was confronted about my dissatisfaction. She really did not have anything to say for me to stay on as her customer. I’m still puzzled as to why a business owner does not mind loosing a good customer. This situation forced me to discover that are several good pet groomers in the area better and cheaper.

I called and spoke to a man that answers the phone at Animal Attitude. I made an appointment with him for my yorkie terrier to get his hair cut byTrish because my neighbor gave great reviews with her. I never even spoke with Trish. The day of my dogs appointment I called to confirm the appointment and the same man answered the phone and said Trish is not going to be in today and that Trish says she does not want to cut my dogs hair. That she does not feel comfortable cutting my dogs hair. I never even been inside there store. I have no idea who this man is that answers the phone, but he diffently rubbed me the wrong way. I do agree that he is the only one with an attitude there and not the animals. How can you turn down a dog that you never had any experience with. Why even have a grooming place. I know Trish is a great groomer because I have seen the results of a dog she groomed. Now for the man that answers the phone has a Terrible Attitude and no customer service skills. I am very upset. My dog is very lovable and was judged by a jerk.

I decided to make the trip from East Whittier to Bellflower to get my dogs groomed. Trisha, the owner, is the nicest person. We’ve actually been going to her for the last 10 plus years, but stopped since we moved to Whittier. I’ve tried different groomers and even tried self-​grooming, nothing compares. It’s way cheaper than anywhere else, (I hope she keeps prices low after saying that) and provides a free
Flea dip with grooming. The staff appears unfriendly, but only in appearance. All have been super cool with us — always. I would give them a try, but FYI cash only.

The name is miss leading. the only ones with an attitude is the guy that works there not the animals! When I asked y my price had changed he told me he had been under charging me as if it were my fault. Even then the price increase was nvr explained and when it was it was with an ATTITUDE. I had been trying to take my dog but they would either b closed or wouldn’t answer. In the end, the guy flat out in a (IN A RUDE TONE) asked «do u want the appointment or not!?» of course i said not after that! I only went there bc it was so close to hm but they’re growing attitudes ended that. dnt go there! My dog was terrified each time I took her.