Lepke Auto Transport

In the interest of acknowledging an apparent rebuttal, Please take a look at what I received in my mailbox after posting the first review:
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Hi there,
I created this fake account to write this note to you. I happened to see your review of Lepke Auto Transport on the homepage a few days ago and it really stuck in my head. I don’t know Lepke and nobody put me up to this. I’m just a small business owner and I live in complete fear of people like you.
The facts of the case as you present them are as follows:
1) You contracted with Lepke to move your car across the country.
2) At not quite the eleventh hour, Lepke called to say there would be a cost overrun of 18% of the initially quoted price. He did not give in to your veiled threats of a bad Internet review.
3) Safe delivery of your car came one day late.
In my experience, price hikes and late arrivals are par for the course for cross-​country moves. Actually, his service was more punctual than any I’ve ever encountered on a long move like that.
I didn’t deal with this guy directly. You are the only one who heard his tone of voice and knows all the details, but the facts you presented are far from damning. They’re certainly not deserving of a one-​star review. Your review is ruthless.
I hope you know what it means for him to have his first and only review be so terrible. Anyone who researches him on Unilocal in the future will be sure to look elsewhere. This review will probably cost him thousands of dollars in business every year for the rest of his his time in this field. Maybe it will put him out of business entirely. I’d like you to consider whether he really deserves this punishment for being impolite with you on the phone. Maybe you caught him on a bad day. And maybe he legitimately faced a cost hike of his own at a late stage in the process. Maybe his driver ran into bad traffic or delays at a weigh station.
There are some terrible moving companies out there. They arrive weeks late. They lose and damage your stuff. Worst of all, they offer a very low quote and then raise the price on you by a very high margin, but you don’t know about it until the date of delivery, when they’re holding your belongings for ransom. Those companies deserve one-​star reviews. They shouldn’t be in business. Clearly Lepke doesn’t run one of those operations. I hope you will consider revising your review. Present all the facts and give him a rating that reflects the actual quality of his service. It seems to me that you got your car shipped across the country for a standard price and that the service was more punctual than most. I wouldn’t try to put a guy out business for that, even if I did want my $ 200 back.
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I stand by everything I wrote and continue to actively direct folks away from this company.