BECU

i dont get it. my experience with BECU to date has been great. except recently. I went here to open a new bsuiness account and it seems like nothing was set up right. Frustrating. The guy who helped me must have been new because during the process I kept reminding him of things we talked about doing that he hadn’t done when he thought we were all done.
— addition info
oh hey, just got off the phone with BECU and it turns out there is no way to do some of the things he said he was going to do when he set up my account. So apparently he was just making crap up and wasting my time for 1.5 hours to set up my account. Go to a different location if you need to set up an account. you will spend too too much time on the phone with them to try to correct their mess.

this is an awesome branch! it’s brand new and very well laid out, bright and spacious. there is a concierge to check people in (more personal than writing my name on a list) and the one i met today was very friendly and helpful. there is a bank of atms set into one wall and the desks are away from the lobby and set apart by partitions to allow the most privacy.

This branch is half a block from work. Went in first thing in the morning to deposit check. Thought I will order some check at same time. Five females and a male teller were working with one set of customer. No one waiting.
I was told to be helped in the moment by male teller. Five minuets went by.
No one seem to want help me with four people not seem to be doing anything. I walked out with disgust. Bad customer service. If we treat customer like that. We’d be out of business. Considering pull put all my accounts and switch to Alaska U.S.A. C.U.

It’s well known BECU is an outstanding credit union, and a true disruptor in consumer banking, members receive close to CD rates for the first $ 500 in checking and savings, which comes out to around $ 50/​yr. The rest of the services are competitive and the employees are kind, helpful and knowledgeable. The numbers speak for themselves, they are one of the largest credit unions relative to total assets in the country.

Helpful staff, convenient location, and ATM’s available 24 hours. I have been very happy with my experience here and with the credit union as a whole.

Love this credit union! Great staff, friendly, helpful, knowledgeable. Lots of locations for free ATM use, even when traveling; great mobile app for the iPhone.

I’ve been using BECU for 8 years… and their services/​locations keep getting better and better. They have super low transaction fees (if any) compared to other banks, and the ATM at the Bellevue location rocks!
When I go use the ATM to cash checks, the machine accepts my checks without an envelope, scans a picture of each check to help me validate I’ve entered in the correct amount, and then prints the scanned check images on my receipt for future reference.
Talk about cool! Gotta love BECU =)

I’ve let BECU manage my money for more than half my life and I’ve rarely been disappointed.
When I accidentally put an empty envelope in the ATM instead of the one with my deposit, I called them, they answered right away, and they told me they’d waive the fee.
When I overdrafted three times in one month, I was disappointed to pay them the $ 60 in fees — but that was better than bounced checks or refused restuarant bills!
They are where I need them, when I need them, polite and helpful.