Walgreens

This Walgreens is horrible! There is a girl who works in the Pharmacy and at the drive through window — named Jessica. She is such a BITCH! She is condescending, unfriendly, terrible at customer service and just all around not happy. She is horrible to deal with. She should be put to work counting pills or sweeping the floor — NOT dealing with people. She always has an attitude at the window. For example I had a child with newly diagnosed Pneumonia. My pediatrician called in the script. I got to the drive through and Jessica told me it would be at least a 2 hour wait. I explained I had a sick child in the car and needed those meds now. The bitch that she is said «Well the MINIMUM will be 1 hour but that is only if you come in the store and wait.» In that same condescending tone. She clearly did not care that I had a SICK child and had NO time to wait in the store. I called my peds and had the script sent to CVS who had it ready in 4 minutes. 4 minutes Jessica!!! So I moved all of my scripts over to CVS. And Walgreens can thank Jessica the Bitch for losing my business.

Pharmacist was super helpful. Refunded prescription which contained red #40 dye and called several other pharmacies to see if they had dye free alternatives. Turns out no alternatives were available but he explained my options very clearly.

I’m writing specifically about the Walgreen’s Pharmacy on Bee Cave Parkway. I have been using this pharmacy for over 4 years, and I have always received great service. Robin, in particular, has researched questions for me, called me back quickly and has been so kind in helping me. I’m always grateful for the staff and their knowledge. If someone doesn’t know an answer, they know where to find it. This is a job critical to the perfect attention to detail – these folks get it done.

The pharmacy employees are very kind and do a great job. Very helpful.