Nh Neurospine Institute

Call and you’ll be put on hold for a very long time more than likely. Show up and stand in line for a very long time likely. Who cares about your pain. Intake nurse for my son was very rude. Hard to comprehend why she should be so very unfriendly… and referral was non-​existent by the next week, as stated it should be. Would never go back here. Oh, and this is a spine center… no pillows on the exam table; hard plastic chairs to sit. Go figure. They don’t seem to have any concern of back problems/​pain/​inability to sit/​stand.

Horrible experience. Appt for 2:15 PM, was not seen by MD until 3:40PM. Pt was 90 y/​o with extreme pain and in a wheelchair. I find this unprofessional and disrespectful. Reommendation is to find another facility, or I rather should say «business «because it wasn’t about patient care.

Had bulging disc: numbness, tingling in limbs; painful to walk, stand, sit, lay down, everything. Could work my job uncomfortably but suspended all sports activities. Dartmouth Hitchcock primary care physician sent me here. Docs here did not rush toward surgery but assigned me to physical therapy twice a week. 6 months later, symptoms were gone and I was told to continue the exercises, which I have done at Planet Fitness, where I can almost duplicate the régime from therapy and have prevented recurrence of symptoms (except when I lapse the exercises). Went back to hockey, golf, tennis, swimming and other stuff. Very happy.

One terrible review does not necessarily make for a bad place, but here is my/​our story:
My wife has never had back problems, but woke up one morning with a lower back ache. Her internist was not helpful. He Rx’ed pain killers, which killed the pain but didn’t fix the problem. After a bit over a week my wife started experiencing numbness in her foot, then «foot drop.» At this point her internist jumped to action and directed her to NH Neurosphine. On the day of her appointment I went to work as usual, but got a phone call from my wife during work. That does not happen. So I answered it. She was sobbing in her car in the parking lot of NH Neurospine. Through the sobs she explained that they told her she needed lumbar spinal fusion surgery, and wanted to schedule a pre-​op appointment later this week and surgery early next week.
My wife has never had stitches, a broken bone, much less surgery. I left work to pick her up and console her. When we arrived home I phoned my internist to get recommendations for a second opinion. A year prior I had hip replacement surgery and was absolutely amazed by the entire experience at New England Baptist Hospital. So I got the name of a spine doc there. After my internist paved the way, my wife called for an appointment. Prior to scheduling anything the MRI had to be sent to them along with other information. Two days later she got a call and learned the appointment was in a about a months time. She explained the situation with NH Neurospine and was told to take it easy, the MRI showed no significant problems, and to see the NEBH doc in a month. We waited.
By the day the second opinion appointment arrived, my wife had already restored much of the motion of her foot and the pain had in part subsided. The doctor asked her to start from the beginning and explain everything. As she did, he perused her files. When she finished, the doctor looked up and said «run from and never go back to any doctor that told you that you need back surgery.» He explained that the MRI clearly showed there was no problem close to requiring surgery.
My wife is doing great, no surgery, no physical therapy, no drugs, just some simple exercises, walking, restrictions on what she lifts — nothing really heavy, and to be careful not to twist her back forcefully. Also, she has been seeing a chiropractor that she thinks helps.