Select Home Care

Thank you to the following people and organizations for their support and care of Mom and our family through this life journey. There is no way we could have done this without your compassion, expertise and love.
Compass Oncology: Dr. Jay Andersen, Kirk
Serenity Hospice: Sue Ann Peters, Melissa Mears, Michelle, Jamie, Saskia, Brian
Select Home Health Care: Scott Witt, Heidi, Mona, Anna, Vi
Regency Park: Sylvia, Jessica, Scott, Roc, and all of the fabulous staff.
Christ United Methodist Church: Dr. Rev. Brett Strobel, Elaine, Nancy, Sandi, Jeff and all of the service volunteers.
Thank you.

I needed a part time caregiver to assist with a relative who has dementia and mental illness. The relative lives in a care facility but we wanted her to go out with a caregiver once a week for small errands and exercise. I contacted Select and explained that the relative is high functioning and very manipulative and that any person they send must be able to stand up to her and only take her to authorized places due to safety and financial issues. The caregiver must have experience with dementia patients and with difficult and sometimes verbally hostile clients. Well, the first person they sent was sweet but completely incompetent. She might have been competent to supervise a hamster. Maybe. Despite explicit and detailed instructions on where she could and could not take my relative, she took her to unauthorized places three times, resulting in my relative opening charge accounts and running up other bills that she could not pay. The caregiver «was afraid to make her mad!» Well, then she should not have agreed to take on a difficult client, who by the way is only verbally difficult never physically combative.
The other caregiver was more competent but completely unprofessional and within minutes of meeting my relative, who is incompetent to make her own decisions, suggested that she could work for her directly «under the table» and leave me and the agency out of it. Which means no license, no bond, no supervision, no protection for me or my relative.
If you have a caged rodent that needs assistance, you can probably trust this agency. Anything more complex, look elsewhere.