Pizza Schmizza

Pizza Is OK. But last time I went to pick up our pizza I saw the pizza maker sneeze into his hands, go rinse them off without soap and go back to making pizza. It was gross. I was hoping the oven was hot enough to kill any germs he was clearly spreading, our order included. Also, the guy ringing me up didn’t know what was going on and had such terrible personal hygiene that I didn’t even want to pay. So… I won’t be going back to this location, to say the least.

This location has been a neighborhood favorite for years. The pizza is still fine but the service and the attitude of the help is horrendous — to the point that it’s almost not worth returning. No appreciation for patrons. For what was at one time of the best performing franchise stores, a huge disappointment now. If sales have suffered any over the past years, it’s not hard to figure out why.

I have thought time and time again about putting a review on Unilocal in hopes things would get better. I teach next door to this location and have come in every two weeks on average. My favorite pizza is the Genoa and it’s loaded with the good stuff! But other parts of my experiences there have gotten me to the point of not returning.
Today, I took a few students off-​campus today for lunch. It took 20+ minutes to order the pizza slices and I was 5^th in line. There were two employees behind the counter — one taking orders and one making whole pizzas. We had 15 – 20 minutes to eat. One of my students ordered and finally got his pizza as the tardy bell rang for the next class back on campus. I had to wait for the student and was late for my own class, as well. I watched three customers leave the line and go elsewhere while I waited for my student.
Considering this is next to a school which has many students come over to eat during the lunch hour, and considering many slices are sold during that lunch hour, the system of ordering, heating up the slices and getting them out has to be changed. It is the most inefficient system relying on one person to take orders, take money, reheat the slices in the oven and get them out to the customers. In the case of my student, he was essentially forgotten and it took 45 minutes to get a slice of pizza.
On the positive side of things, they employee a young man with a disability — specifically Down Syndrome. I applaud them having him as an employee. He has worked there for several years as a busboy, folding to-​go boxes, etc. When he’s working on the boxes, he always sits at the same table. Recently, people have been asked to leave this table when he is working even though he’s not working on the boxes. He goes to the employee behind the counter and complains someone is at his table. I’ve witness a few employees making the customer move and place a laminated «This table is reserved» sign on it leaving one less booth out of eight to be used by customers. This is simply wrong as in the case today where there wasn’t enough seating for the customers.
Perhaps this could be a learning experience for this employee such as teaching him the table can be used by customers between 12:00 and 12:30. Again… nothing against this employee at all. I applaud the store for hiring him and keeping him on as an essential part of the team. But limiting the seating is unnecessary.
I sincerely hope this store can turn around a bit. I do like their pizza/​salad combo. I just can’t afford to be late back to work due to the lack of efficiency.

The service here is absolutely terrible. The place is filthy and the workers didn’t seem to even care that there were customers there.

We lived in Portland for a couple years. Our two favorite Schmizza stops were this one (which is pretty kid friendly with Cartoon Network, video games, and coloring) and the one on 23^rd Ave. The restaurants are nothing special. But the crusts are the best. And it was a quick and cheap stop when we were in the area and the kids were hungry. Unfortunately, pizza by the slice is not really big here in Northern California. So because there is no Pizza Schmizza close to us anymore, we don’t eat a lot of pizza anymore.

Great tasting pizza and cool, fun atmosphere :) crust is chewy and the Hawaiian and pepperoni are quite flavorful

My review is conflicted. The Pizza is excellent — some of the best around. But the help is pathetic. They’re very nice and all, but every time we’ve gone they mess up the order or leave something out. The worse was when we ordered one of their club salads (the ones with bacon and avocado and such… I forget the exact name of the salad)… the usually come with a TON of avocado, and it’s a great salad. Last time we picked it up, it had… no avocado. When questioned, they just said «Oh, we are out of avocado. Sorry.» And that was it. The salad is nothing without the avocado. No refund or swap offered, though I should have asked for one.
So… basically… if you want really good pizza and have patience, go here, but make sure you check your order before you leave if doing takeout.

Normally pretty good. The place itself is in desperate need of an update and a good cleaning. The slice pizzas usually look like they’ve been sitting out for hours, the food tastes good, I mean it’s pizza… last time I went here we were completely ignored by the staff, a woman was working the counter and a man was cooking, neither bothered to acknowledge us standing at the register or bothered to say «one moment we will be right with you». after she turned her back to us for the 3^rd time, we walked out.

Called in an order to pick up for a house full of guys digging drainage ditches. Got here to find the did not make the pizza & told me I must have called wrong store. Hit redial on phone in front of her & it called the phone I was next to. She told me she has been here all day & didn’t get the call. Pivked becaue they are close and easy when I needed fast. Next time will order from anyplace else.

Unlike most of these locations you don’t order at the pizza area so the first time I came to this location I stood at the pizza counter for a good five minutes while multiple went straight to the register, which I interpreted as cutting to the front of the line. When I asked if I was at the right place to order I was answered with a very annoyed no you go to the register. They didn’t have any pint glasses for beer so I had to take two Half pint glasses. The second time I came to this location I ordered a hefevison beer but the way the waitress totally forgot about my beer when I reminded her she gave me the wrong kind, finally this location has severe fruit fly problem. My child was constantly havingto wave fruit flies away from her food and I squished at least five or six on the table, not the best experience not what I would expect from pizza schmizza.

These places are becoming fewer and fewer really. When I wanted to go on a nostalgia trip I came here for the super dank munchies. Seems this place has turned to dumps with rude staff and bad attitude. I came for dipsticks that’s it. Didn’t have them come back in an hour or go elsewhere. Bought a piece of pizza and left not much for me here elsewhere. Word of WARNING to future customers: front door is not spring loaded if you walk out of it it will fly back in other direction violently. Watch who is on other side because I followed a Schmizza employee out and they didn’t hold the door and it violently hit me.

I go here often as is convenient Food is okay and not bad prices. Don’t go here for atmosphere or the music. Never know what you will get or at what volume so don’t plan a business or working lunch. And do not go during Jesuit lunch hour or when hockey practice for the little guys gets out

SLOWWWWWWWWW… 25 minute wait. No pizza we wanted left by the time we got to the counter. So we ordered what was left. Zzzzzzz
Then she FORGOT the rest of my order!
Will need to go somewhere else to get the rest of my lunch.
I felt like I walked into the pizza oven! I didn’t want to «be the pizza»… A wanted «eat a pizza».
Their A/​C is broken so if you’re looking to get out of the heat to eat… this place wont fit the bill even though their pizza is great and their over cooked employees are fun to order from.

30 minutes for a SANDWICH!!! And it literally was bread bacon cheese and a drizzled ranch… absolutely NO URGENCY to make a meal. For the first ten minutes after we ordered the gal was filling out paperwork and then on the phone. Absolutely will never return, and will tell my friends and family to never return.

I love all pizza especially pizza schmizza. This location could use a remodel to say the least. My buddy and i just stopped in for lunch the other day and got a couple of beers. pizza was ok, but tasted like it was a day old.

Sloppy, unsanitary, prices are higher then other schimIzzas. It could have all been forgiven… unfortunately the rude service made this the worse experience ever.

Advertise specials but do not follow through. Purchased what should have been a 6 dollar Wednesday deal, but they made it 8. Asked for ranch and charged me 1dollar. This pizza schmizza is a disappointment, and unsanitary conditions only make it worse. First bad review ever!

Do not order online.
So, you need a pie and it is fight night, so you do the sensible thing and give them a heads up to pick up online. It’s 2015 and you are going to use technology to expedite your order. Not here… 30 minute wait while traditional customers order individual slices, with 1 person working the register? Not ok.
Don’t order online at this restaurant until they figure out a better system.

Awesome service good pizza by slice wings were mild not hot my 6 yr old could have handled um other than that will do again

F this franchise owner. Seriously a complete dirt bag and it reflects in his employees.
I ordered a Thai Chicken pizza to go and went to pick it up. I did a pizza faux-​pas and forgot to check my pie before I left.
I ended up calling the store once I got home and they made me another pizza– the correct one. Once I got back to their location I was treated like complete utter crap. Okay look, you made me a plain cheese pizza AND charged me for the Thai chicken one. Both pies are different prices. I also brought back the pizza which you incorrectly made.
When I pointed this out to them they got completely offended and said I didn’t specify that I wanted the pizza I wanted. Okay, then WHY did I get charged for the pizza pricewise that I wanted?
The next morning I ended up calling to speak to the owner he was short and rude then he said «THE CUSTOMER IS NOT RIGHT, YOU ARE A BAD CUSTOMER».
Choke on a salami. I wish pieces of work like you would go bankrupt.