MS Glass Outlet

Gorge is the BEST. He came out to measures everything and have Mike aka magician intall it. This guy knows his stuff, making thing fits that other told me it was impossible. Now I’m thinking to have them do our master bathroom.
Prompt service
Do it correctly the first time (priceless)
Friendly and professional
Reasonable price (fair)
And local :)
What more you we want as a consumer?

I had an accident where a pipe knocked out my entire back windshield of my SUV. My auto repair place recommended these guys, and they were able to take my car in the same day, and they offered to store it for me in their garage to ensure safety since I do not have a garage myself. They worked with me to get the best option for my car and my wallet, and did a great job to boot. They were very responsive and easy to work with, and the window was replaced and my car back to me by the next day. I was thoroughly impressed with both their work and their level of service. Highly recommend!

MS Glass really came through for me after my car’s back window was busted while at the beauty shop last Saturday. I just moved here a couple months ago from Tennessee and had no clue who to call to replace the window. I just happened to call MS Glass on Tuesday night after seeing them on Unilocal.Kasey returned the call the next morning and got me in that afternoon, and quoted a more reasonable price than the other companys I received quotes from. I arrived at my appointed time and was out in 20 minutes. I was shocked how fast they were to be as busy as they were. I’m grateful I found them. I hope I don’t have to get my windows replaced again, but if I do, I will definitely use them again.

Overall service was fine until they did bait and switch. They quoted me a price and then when I came back down to pay after the window was replaced the price went up $ 30 because they had to use different glass. Shady… before you up the price make sure to get approval before completing the work.

Bobby and his crew were a great help. I was in and out quickly and they were able to schedule around when I needed. The prices were the same or better than most of the places I had looked and they were very friendly. I didn’t feel taken advantage of at all as I do at many other car places, they treated me like an old pal. I will definitely be back if I need anymore assistance.

These guys were able to replace our windshield with almost no notice on the afternoon before a national holiday. Very friendly service, great work, speedy, and they accepted our insurance.
I’d recommend them to anyone needing a windshield in a pinch.

I have done business with MS Glass for years. They know me when I walk in the door. I have had three Mercedes windshields replaced. They used OEM Glass with the rain sensors. These are very expensive windshields and every time my deductible was less than $ 100. I have had my wife and kids take their cars in as well and just called in my payment afterwards. I made the mistake of going to a competitor one time and my Black E320 Benz came back with deep scratches on the paint. MS Glass takes care of my vehicles as if I was friends and family. I have also used them for a large picture frame glass and a shower door. They’re the best at what they do and treat their clients and staff well. I’ve seen the same staff there for over 10 years. They are privately owned and not some large corporation. MS Glass is the way to go.

Valerie was super helpful over the phone, quoted me an extremely reasonable price for a new windshield. I was also able to get a same day appointment. When I got there Bobby came out and was super friendly and just as helpful. Installation was fast and there were no hidden extra costs. Highly recommend!!!

Car window was broken by some a**hole while at 24hr fitness. My car was only 1 month old so I was rather upset. They gave me a quote on the phone and said it would take an hour. It ended up taking 2 even though I had an appt. the guy laid the door on the asfault while working on the door. It ended up scratching the leather. His glass removal also left scratches in the interior. The manager said they may have to charge me additional for brackets. He said I would be notified in the process if that was the case. I was not notified but I was charged.
My recommendation, if you have a nice new car, go somewhere else!

We went to MS to replace our very badly cracked windshield. Their price was very reasonable, they fit us in same day and had our windshield replaced under an hour. Bobby helped us and had outstanding customer service. We highly recommend MS Glass and will be using them in the future if the need arises. Thanks for the great service!!!

Used them twice and price and service is spot on. Was quoted $$$ but then when I got my glass installed price was reduced to $$. Savings is always a plus. Thanks again.

+ Overall Customer Service
+/​-​Location — off of Canyon Road and 217, you have to make a uturn after the bridge if you are northbound on Canyon Road.
+ Pricing — I did «shop» other shops and they were in line with the quote
+ Appointment — they were able to take us in within the same hour
+ Value — Windshield looks great
Bobby, our tech, was exceptional enough that I had to tip him. I would use MS Glass, in the future, for anything glass related.

great experience here. when our passenger side door glass was smashed on a Friday night, I called our insurance company the next day and they connected us to a place that couldn’t fit us in until TUES. So I googled auto glass and called MS. They (Sue) was super nice scheduling it and they saw us that day, Saturday. My husband took the car in and said they were super professional, did an excellent job cleaning out all the glass pieces and stuck to their 1 hr time quote. Plus, it was cheaper than the other place my insurance referred me to. We will defintely use them again (if we need to) and would gladly recommend them.

We got to experience the joy of walking out to our car in the morning and finding two windows smashed in,. while it had been raining for hours. (People are cruel.)
Our mechanic referred us to this company, so we trusted him over the Unilocal reviews and am so glad that we did. I left a voice-​mail early in the morning and they called me back right before they opened. They were able to get our windows within a few hours, paid part of our deductible, and replaced our cracked front windshield for a discounted price. They taped everything up, explained not to slam the doors or go through a car wash for the first 48 hours, and to keep the paperwork for the warranty. It looked better than new (esp. with the front windshield being replaced).
Only one of the receptionists there was friendly, the rest seemed like they were being inconvenienced, but the main guy helping us (who sits behind the receptionists) was friendly, efficient, wasn’t super pushy with the sale of the extra windshield (which was appreciated) and with multiple people working at once got the job done in about an hour.
Hopefully we won’t need to use them again, but if so I feel confident they’ll do another great job.
Also, the van doors they have slide open and hide the «GL» and just say «ASS»… which is hilariously funny… but they might want to re-​consider their car wraps :)

Best service ever! Melanie and the other two dudes at the front desk were awesome:) price matched my quote and had both front and back Windows replaced super fast! Plus they gave me free wipers for giving them a Unilocal review. lol

first phone call did not inspire confidence, after reading the reviews.
«We are not computerized, you need you invoice.
It will $ 65 for the test and up to a full replacement at $ 189.»
What do i hear you have a LIFETIME WARRANTY and a HASSLE FREE … this is not meeting MY EXPECTATIONS.
I was pretty sure i had gone there before, but this was the worst case scenario, I no longer had my invoice, But i was determined to get that leak fixed.
So i called again serious and requested a manager. Sue (not the manager) took care of me. And set up an appointment, «lets figure out what is wrong, come on in! Lets set an appointment so i have a techician available to help you right away and not waste anymore of your time.»
GREAT… words i want to hear.
And then even better this GENTLEMAN, meets me right away, pick up my keys and come back with an answer. Turn out he is the manager John MORIS. If it leaks again come on back while wet and we can find out where it comes from, no charge I trust you he says… I’m sure you were our client.
Sue, John Moris, THANK YOU!
I trust YOU and whoever you work for to do the right thing.
I WILL GO BACK and you have my business.

My Name is Johnny Meeke with JMI. My father had a plate glass mirror come loose from his wall, it was 10ft by 6ft. We called Mike at MS Glass and he immidiately rushed 4 Men over to save the mirror and the cleaning lady (who was holding the mirror the whole time). They attached the mirror to the wall and saved the day! It could have been a horrible accident but we thank Mike with MS Glass, Hes our super hero! Thanks MS glass! ;)

Excellent customer service! Nathan went above and beyond & totally understands how to treat a customer!!!

When the Shit hits the fan, or the Rock hits the windshield at 70 mph, you need someone on your side, and even better, someone who will drive to your vehicle.
I remember the commercials «12 free dinners with a new windshield» and figured the replacement would cost about 10 times 12 free dinners, so I was thinking I was in for a huge bill. $ 165 and they came to me, now, I can dig that.
It almost makes me feel safe to zoom around at 70+ mph, waiting for the next rock, because these guys will be to my house in under an hour, fix my speed demon window fast, well, and cheerfully.

MS Glass was a mistake I’ll never make again.
I used their mobile service to replace a bashed in driver’s window. Some background: When you get a window replaced you need to let the window glue dry for 48 hours, so blue masking tape is put on your window switches so you won’t use them. Two days after the repair I went to roll down the window and it got stuck. I called them and asked if they could come back and re-​do their work. No, they said, I had to come out to their Canyon Rd shop. OK… so off I went.
Two hours later the repair was done. Now the window went up and down just fine but the car wouldn’t auto lock. I asked what happened to my lock, they shrugged and played dumb.
So, I went cross-​town to the place that installed my car alarm, they popped the door panel and discovered a broken actuator (the motor that auto locks your door). Worse, the actuator’s raw wires were taped with the same blue masking tape that MS Glass used to tape my window switch down. The raw wires and paper tape could have started a fire in my door. Nice.
Back cross-​town. I confronted MS Glass with the proof that they broke my actuator (I took pictures) and asked that they reimburse me the $ 60 for the new actuator. They gave me the runaround for a week, finally offering me $ 60 in gas coupons. Gas coupons?! I told them to shove it and filed a customer complaint with Visa That did the trick and MS finally refunded $ 60.
Ass wipes.
AVOID LIKE THE PLAGUE!