MS Glass

We needed two pieces of residential glass cut on a Saturday (emergency basis, due to two windows breaking). We called around noon and spoke to the receptionist and was told that George was on the other line and would call me as soon as he was off the other call. We waited over an hour and decided to drive over to speak to them directly because we needed the glass that day and their 2:00 closing time was quickly approaching. We pulled into the parking lot and George was standing there (doing nothing except smoking a cigarette), we told him that we had called earlier and didn’t receive a call back. We explained what we needed and asked if he could help us out, he told us that he didn’t have a glass cutter on Saturday and that could do it for us, but he’d already «put his time in» cutting glass and went on to talk about how much he knew about the glass industry, how long he’d been in it and that he was getting ready to retire, he then told us that we could come back on Monday morning and someone could help us but to make sure we came in early, around 8:00.
Not helpful, rude and unprofessional. Will NEVER go back to this business or recommend them to anyone.

First time in there they didn’t have my window for my 1991 blazer and they told me where to get it. I got it came on Monday and they replaced for a low price and it was about 30 minutes! Friendly service aswell!

Have been a customer for over ten years, great service, fast repairs, friendly people, and best prices in town. Got new wind shield put on my jeep cherokee, i was done and ready to go in a half hour, I was shocked, these guys are pros.