Massage Envy – Murray Scholls

Faith is the best massage therapist at Massage Envy!

I always see Donna, who is amazing. She’s careful, attentive, and thorough in her work. The front desk staff are friendly and overall there’s a calm, relaxing vibe here.

OMG. I never got a better feeling. It was wonderful even after I left. 4 stars because the receptionist was a little sassy collage brat, but their all like that. I’d go back next week but I can’t afford it these days. Now if the price was lower I’d go more often, this spend more money and they’d get more business. I’m not a business person, so what do I know. But it was sooo good I’m just gonna have to find the doe.

Two of my girlfriends and I got massages this morning and were all very happy with our sessions. The staff was friendly and attentive to our needs. Me and one of the other girls are therapists ourselves so we know a great massage when we receive one. Very affordable pricing and amazing therapists. Check it out!

The massage envy membership policies are designed to make it difficult for you cancel or set time limits on. They require you to cancel in writing, and then give 30 days notice where they still charge you. Meanwhile, they make it more difficult to cancel by not putting there email on the website other than the corporate one. Oh, but that’s not where you need to send it, that would be too easy and convenient. On top of this they only give you 30 days after your cancellation to use the the massages you already paid for. This is borderline criminal and I am going to file a claim with the better business bureau. I would think carefully before you sign up for one of their monthly packages they so intently try to sell you.

This is close to me and they were having an introductory special so I decided to call. Good luck getting a weekend appointment!
I called for an appointment and the person was pretty short with me during my questions, when I was scheduling an appointment she was a little nicer but I didn’t like that she wanted me to «guarantee» my appointment which was not until the next week, with a credit card.

Awful service, unprofessional and clueless front desk and staff. No one knows what they’re doing here. I have a one year membership that expires in 2 months and I haven’t been able to get a single massage in yet. no slots available during my available times or they keep double booking appointments and canceling on me. Regret joining and can’t wait for my membership to end.

This location must have deleted there Unilocal
Account to get rid of All there bad reviews.
As I was just in there last week for the first time in a long time and they forgot I was there. I had a 10 am and they did not even tell the therapist about the appointment .
As I waited and waited (45 mins) they forgot I was even there. When I went to the counter to find out what happened all I got was opps were sorry. Have to reschedule or wait even more. Go to Sherwood there better there.

I have been going to Orion at this location for almost 2 years now and it was the best decision ever… he totally knows what he is doing and has often cured many of my pain issues in one session. I am a group fitness instructor which means I often have over usage problems. Orion not only addresses those immediate issues but he has preventive suggestions that I can do on my own at home and in the gym… he has both the gentle touch and the sports deep massage techniques. he is also big on flexibility which means he spends a little time on stretching overworked areas which relieves the tension throughout the body… he makes sure that I have a goal to work on at home… i.e. epsom salts in hot bath, rolling tight areas on foam roller, and the like… to help reduce further problems.

Around April 24^th, my boyfriend transferred his massage credits for me to use, which I scheduled on May 18^th for an hour and half massage at the Beaverton Murray Scholls location. I made it a point to ask if this appointment would expire, and the receptionist said it would not. When I left my massage, Carissa confirmed that my massage was already paid for and there was nothing further to be done. I received a call from Carissa, shortly after, that I did have to pay for the hour massage. I informed her that I was transferred credits for my massage and I would not have to pay and they could call the Lloyd center location (in Portland) to confirm the details. She called me back and said that since my boyfriend cancelled his account on the 7thof May, then that meant my credits expired. I was never notified of this agreement, and even received a reminder call the day before my massage and no one informed me that I would be expected to pay. I called the store manager at Lloyd and she said that it was not her responsibility to inform me of this transaction between them and how it would affect my appointment. This is very unethical business practice, and I refuse to pay. I informed the manager, that I would be filing a complaint with the Better Business Bureau and she would have to deal with them. I have filed a complaint with the BBB on May 18^th. Since then, I received a call from Carissa, May 19^th, which was very unprofessional and threatening. Your business practices are unfair, and I would never recommend services.

If you are looking for a great Massage Ask for AMY she is the BEST!!!

Poor/​unprofessional scheduling mistake:
I scheduled my first massage at this location a few weeks ago. I’ve been looking forward to skipping the usual traffic jam on my commute home and getting a massage instead. When I showed up tonight, there was no appointment for me on their schedule. The front desk staff told me that they had «tried to call to reschedule, but never heard back from you.» I only have one phone #, and I checked to confirm that I don’t have any voice mails, and no apparently missed phone calls from the phone # at this location. Since the location is about 25 minutes out of my way, this was a waste of nearly an hour of my evening: instead of shortening my usual commute, they doubled it. They didn’t offer me any discount on future services: in my opinion, this error on their part should at least have been worth one free massage, and I should not have had to *ask* them to make it right. Massage Envy had one chance to earn my business as a repeat customer, and apparently, the staff at this location didn’t care.

I just had the worst massage of my life here. It was so unremarkable, I feel like I could have massaged my back myself with a roller I bought at TJ Maxx better than the girl who worked on me. It was so bad. It was as if she forgot she was massaging people for a job and nodding off. She barely worked on anything and the pressure was so light, I totally forgot I was even getting a massage. What a ginormous waste of money. This was my second experience at a Massage Envy (a different location, though), and I won’t be back. Besides, I would much rather give my business to a small business who is actually passionate about what they do.

Manager at this location is just disrespectful and rude, then tries and talk smack about another manager at another location! She just is a reflection of this location and the example of unprofessionalism and now will cause me to cancel my monthly subscription of 5 yrs! All it takes is one bad seed to grow a bad apple! Other than this, they do have a couple good therapist that are actually skilled but they are pretty much run of the mill type who couldn’t make it on their own but fit in with the rest of the average in this business. Nothing to envy here, stick to the personal therapists, Groupon offers a lot of deals with the personal ones who are trying to get discovered for their skills not their busy schedule with their general massage, this is the problem nowadays with corporate companies killing it for the average Joe trying to make it on their own. Massage Envy is the Starbucks of the business, stick to the «mom and pop» spots is my advice!

Josh is amazing!

I went here because it was close to work but man if you are looking for a great massage ask for Orion. I kept going back because he knows what he is doing and out of 5 different massage envys, he is the best.
Another thing that is convenient about this place is that they are open late. Enjoy!

The staff is very friendly and welcoming at this location. The front desk knows many of their clients by first name and makes each visit personable.
I went for a massage in May of this year and had such a great experience with the massage therapist and front staff that I am now a part of the Massage Envy family.