Les Schwab Tire Center

My breaks had been squeaky for a few weeks, I made an appointment at this store for an assessment. They told me my breaks looked fine, suggested a a service that may or may not help the noise. I appreciate their honesty and not suggesting services I did not need so they can make a quick buck. Highly recommend this store and they will definitely be getting my business when the time comes.

Had a nail in my tire. Nothing major or complicated. Took it in one morning and it was done in less than one hour. When I approached the counter to pay for it, the rep told me not to worry about it, to have a nice day and to simply think of them when I need new tires. Needless to say, I will definitely be back for tires or any other type of service in the future. Thanks guys!

Amazing!!! Went in today on my way to work. Found a nail/​screw in my tire. Yikes. Worried $$$$ only took less then an hour. They fixed it for free!!! #blessed

This is the worst Les Schwab location I’ve been to. The staff there is very inconsiderate. I don’t know if this is standard practice for all manual drivers, but every time I take my car to them, they leave my car in gear, so that when I start it up, it lurches forward. One time I almost struck a car that was parked in front of me. I have repeatedly asked them to not leave it in gear, and my words fall on deaf ears. I would not recommend this location to anyone.

A couple of weeks ago I brought my car to the Lexus of Portland Dealership as my car was making funny noises. With over 100k miles and the way it drove, I assumed it was the struts. The Lexus dealership quoted me at $ 2720.00 for new (front and rear) struts, strut mounts, springs, alighnment, etc. The quote was actually $ 5900.00 with air filter, wipers, etc. I told them I would think about it and left. (I mean seriously?! … the car is maybe worth twice that)
I called Les Schwab, they quoted met at $ 1100.00 for front and rear struts, etc. We scheduled an appointment and I brought it in, expecting to spend $ 1100.00 and 3 hours of my day there. Brannon called me shortly after I left and said my struts looked fine and had already been replaced. I tried to describe to Brannon how it felt when I drove and the noises I heard. He said he would take it for a test drive and call me back. About 30 min. later he called and explained something about tightening a nut, nubbins/​holes, etc., then took it for another test drive and no longer heard the noise. I drove away not having to spend a penny, my car was no longer making noises and was now driving smoothly again. It only took about 45 min. too! I am so grateful for the way this turned out. Brannon made my day and saved me $ 1100! Thank you Brannon! (I have left a message for the Director of maintenance at the Dealership to have a word with him).
This certainly wasn’t the first time Les Schwab has demonstrated excellent service. They consistently do so anytime I stop by. I used to have a subaru and one tire regularly was low on air. Even though they weren’t tires from Les Schwab, they would check all the tires and add air. They even took a nail out and patched it up for me. All for free. They have an excellent business model by providing these services free of charge. Les Schwab has always been trustworthy and will continue to get my business.

Get that garbage fox news network OFF your tv! I had to watch it while I waited for my tire to be patched up and this lady was on there blabbing racist nonsense. I go to les schwab for everything I can but if I walk in again and see this garbage on their TV I will leave and never go back. Freaking gross.
On the bright side the counter lady was nice. That’s why there are 2 stars cause they were at least polite. I do not like being forced to listen to a bunch of biased opinions and blatant lies. This is a car shop, not a place for subliminally sharing your political opinions.

So, Les Schwab totally won my business today! We’ve been in need of getting our tires rotated, but the other day, our low tire pressure warning light came on and I found there was a screw in one of our tires. I took it to the dealer, and they directed me to their tire shop around the corner and down the road. It was a ghost house. I walked up the creaky steps to see if anyone was around, and there was an old TV upstairs playing reruns of Three’s Company to an empty break room with a half eaten bag of Cheetos on the table.
I didn’t have time to play games, so I left. Later in the day on my way home, I remembered there was a Les Schwab Tire place nearby. I decided to swing in and see what the situation was.
The guy at the counter was awesome. Courteous, quick, personable. They had time to rotate my tires and fix my tire with the screw in it. Never talked about price… I just figured it would be around $ 40 or so. They said it was going to be 45 minutes. 25 minutes later, they pulled my car around. I go to check out and the guy says. «No Charge today… since you’re a new customer. just come back to us when you’re in need of tires»
You bet your ASS I will!
Thanks Les Schwab. totally made my day! Thank you for being such a great example of AWESOME customer service.

Forget Les Schwab, I am bringing all my business to Discount Tire.
Here is my experience; I bought a used 2004 red Mercedes SL500 from my friend 3 months after he had put down $ 1,483.79 to purchase 4 new tires and 4-​wheel alignment which has lifetime warranty on tires rotation, balancing and repair. A year later, after I purchased this car and only put in 5K miles, I tried to bring to Les Schwab to get the wheel balance and showed them all paper work receipts from previous owner. But they refused and want to charge me for balancing. They said warranty extended to current owner and not transferable. They didn’t even offer me a courtesy since I was already there in person. So 2 months later, I went to Discount Tire where I already have two of my other family vehicles service with them for balance/​rotation/​check pressure on regular basis. I asked if they would add my 3^rd vehicle (SL500) to the database and would balance my tires even though the tires were NOT purchased from them. Tony, the rep, quickly replied he would do it for FREE, just bring it by. So I did the next day and they found the balance were out spec on all 4 wheels. They balanced my tires and didn’t charge me. Their customer services are above and beyond my expectations. They even beat Costco’s prices too. I have used Discount Tire for the last 3 years and I am very happy with their service every time. I would continue to recommend my friends/​family to Discount Tire but NOT to Les Schwab.

I can’t really decide about Les Schwab. I’ve only heard good things about this place, particularly the warranty when you buy tires here. Unfortunately, I bought tires here, and my experience was not the best, although I’d had one or two good experiences in the past. I give this location three stars, until I ultimately make up my mind.
So, as stated, I bought a set of brand new tires from here, and figured, as far as I understood it, that whatever happened to the tires within the warranty period would be covered. Well, hold on. One morning when I was driving to my mom’s from work, I fell asleep at the wheel right in front of her house, and hit the curb. I wasn’t going fast, and no one was hurt, but my tire was flat from it. Dang it.
So, originally my ordeal began at a different location. I called a tow truck and took my car into the Les Schwab at 15 905 SW Tualatin Sherwood Rd, out in Sherwood. After waiting the Les Schwab minimum wait time of an hour and a half, when I got there, they said they didn’t have my tire in stock, but it would be back in stock in the morning. They gave me a piece of paper that I could show any Les Schwab that would tell them what I wanted, and I assumed meant I didn’t have to stand in line again. They put on my donut tire, and I headed to my place out in Beaverton, which is how I ended up at this Les Schwab.
When I came in the next day, they had my tire, I showed them the paper, and not only did they charge me for the tire, because the flat didn’t happen as a result of a «road hazard», but they made me wait in line AGAIN, even though it was their fault that they didn’t have the tire in the first place. I’m not saying it’s «wrong» to make me buy the tire, I just understood their warranty differently, so make sure you understand what you are getting into, and check the fine print.
I waited ANOTHER hour and a half, and they got my car done, but couldn’t do everything I wanted to the tire because their «siping» machine was broke (which is when they put grooves on the tire, to help the tire perform better). The guy at the counter told me to come in another day, and told me I’d have to wait in line AGAIN to get the tire «siped». I probably won’t bother. Can you imagine waiting in line for a total of four and a half hours just to get one tire fixed? They need some better system for customers who have to go through the line multiple times through no fault of their own. Just sayin’.
I’ll give Les Schwab a chance, thus the three star rating, but they are already walking on thin ice with me so far.

Yesterday I took my car in with no appointment for new tires and alignment.
Everyone at the counter are super helpful, the customer service here is excellent!
Car in at 10am out by 2:30pm!
4 new tires and alignment for $ 515, I think it’s a pretty sweet deal!
I dint understand why they don’t get 5 stars reviews because this place is excellent! I wished they can’t fix my AC too ;)

Les Schwab saved my bacon. I just moved here from Nevada, the drive up cost me a nail in a tire. I walked in less than an hour before closing time. The friendly staff took care of me right away. About 30 minutes later I had the repair complete and — no charge! Les Schwab has fixed several flats for me before in Nevada, where they earned my trust and repeat business. Les Schwab on Walker has definitely earned my business for the future! I actually think about how happy it makes me that a business just orients themselves around customers so well as these guys do… it’s a rare and pleasant treat.

I got repeat Tire pressure alerts on my car. I took it to my Honda Dealer since I am anyway due for service. The Honda guys said there is nail in the tire and the tire is not repairable. The new tire costs $ 180. So I took a quick call to have a second look at it and got in to Les Schwab on the walker road. I entered at 5:45 PM 15 minutes before close. I was ready for them to ask me to come back the next day. Rich the guy at the counter said we will take a look and pulled the car inside. In 10 minutes the car was pulled out with everything FIXED! They did the repair and better yet they did this as complimentary and didn’t charge me.

Well we’re do I start! Went in for a estimate on tires and brake job. Waited for a couple hours for my car to be looked at. Make a long story short, that sweet little girl who was suppose to just give me a estimate told them to put tires on my car! I was pissed!!! Called my husband and he was there in a flash and not happy. So my husband came in and the girl said it wasn’t the guys fault she said I told her to put the tires on, which I didn’t and was so proud that I didn’t say anything cause I knew it wouldn’t be nice. Then Kyle came and made things right! Left very happy with new tires and brakes. Word of advice Kyle your little girl called me a liar not in those words but u need to tell her she needs better customer service and should of apologized to me. I’ve worked customer service for twenty years and never treated people that way. Enough said about her! Kyle and Jason made me leave very happy! Thanks again guys you were the best!

I got a flat tire this morning and needed it patched.
The service was quick and easy.
I can’t speak for anything else but the tire patch.
$ 14 bucks and about 15 – 20 mins later, it’s all good to go.
Everyone that I encountered was pleasant and professional.

How convenient for you, Les Schwab, that my tire that you sold me a couple months ago has been slowly leaking air for the last couple weeks and is now «unrepairable», you «don’t have a used one to sell me» and «you can’t put it back on now that you’ve discovered a hole». The person who filled my tire at Toyota this morning said my tire was totally repairable and I should take it back to Les Schwab to have it patched, and now I’m out $ 160. What a scam.

Just a little annoyed. Although I have never had bad service at any Les Schwab, I’ve been waiting to have my tire repaired for an hour and fifteen minutes. Just looked outside, car is still in the same spot so nobody has even looked at my car. I think it is unacceptable to tell a customer it will take 45 minutes for a service when it will clearly take much longer. I understand timing is an estimate, but this is ridiculous. If I knew, I could have taken my car elsewhere or brought it in another day. When I asked the man at the counter how much longer, he said he can’t tell me a time because they are servicing 15 cars. Really? Get it together.

Okay, not suuuuuuper impressed this time around. I’ll have to downgrade my star rating to a 4 this time. When I left after my last service, I only got 2 new tires and they moved the good ones to the back and the old ones to the front because of diameter issues. But I noticed when I was leaving the last time that the old tires that they put on the front, one of them appeared to be low on pressure.
Fine, not a big deal since there’s about 5 pumps by my house that I can fill up for about a dollar. So I left it. Cold weather comes, and warms and gets cold and that tire way deflated. Time to fill it up, except I can’t get the valve cap off. I’m out there in the freezing wind after work with two pliers trying to get the valve cap off so I can re-​inflate the tire because I’m practically driving on rim.
I go in and the gentleman at the counter was nice, told me to pull around out back and they will attempt the pressure check and they realize that I need a new stem, which I told them that was likely the case at the counter. Still not a big deal. Had to wait for about an hour or so for them to fix it. But most of my waiting was due to the people in front of me. The actual repair was likely 10 minutes. I could have gotten a shorter wait time by going in 2 hours earlier since it was a weekday and my day off. My bad, not theirs.
I just wish they would have done that 30 second pressure check on the last visit before mounting a low tire back on the car. They could have saved me the trip in, and that 10 minute repair could have been done on my last visit.
Still, super easy, didn’t take a terribly long time, and was at no charge, and the coffee in the lobby was free. Was just a trip and an hour in the lobby that could have been wholly avoided if they would have been thorough on the last visit. 4 stars this time you guys! you seeing this! 4 stars! maybe next time you’ll get your star back from me.

I’ve been to the center multiple times over the decade I’ve lived in the area. I’ve had nothing but positive experiences getting new tires or having them repaired. I like that tire repairs are free. They have a good selection of tires and rims. Plus points for cleanliness and TV in the wait room.

The employee kyle is a prick. He mocked me and laughed and I did not appreciate his service at all. I’ve had several experiences at this location, so good and some bad. But I will not be returning or spending any more money at this location because KYLE is a terrible excuse for an employee.

I had a screw lodged into one of my tires. It was a Saturday morning, and I called into to see if I could come in to repair it. The person who picked up my call said to come right on in and an appointment wouldn’t be necessary.
Got there, and just like she said, the mechanic took my keys, and within 40 – 50 minutes the car was ready. Best part? Didn’t cost me a thing. They were nice enough to do it free of charge. Couldn’t be happier to get my tire fixed for free right away on a Saturday morning.
Would definitely come back here again