Kmart

K-​K-​Kmart caters to white people.
I shop at Kmart a lot because it’s the closest place to my house. Kmart has a decent rewards program, (well they do if you shop there enough) and I like the «surprise points». I don’t like that I have to specifically ask the cashiers if I have any surprise points, but ok, whatever. I like that they offer to email your receipt as well because I hate that so much paper goes to waste otherwise.
The other day I was in the children’s section, just browsing, but I couldn’t help but notice that this particular Kmart has ZERO black dolls and barbies… It just stood out to me for whatever reason. Another thing, their beauty section has only one tiny ass section for POC (persons of color), I know they only have a tiny ass selection because I was looking for a specific kind of brush and found it in that section. Anyway, I know I’m white but I still noticed, and if I noticed you can just imagine who else may notice.
Kmart offers decently priced items, especially if you’re a rewards member and stuff is on sale, but imagine if you were trying to buy a doll for a child that specifically wanted a doll of color — you just would not be able to at Kmart and I find that to be absolutely wrong!
If I had any advice to give to the people who run this Kmart it’s that they should really REALLY take a hard long look at themselves and then start brain storming a plan of action to change this reality.
Sadly, I’ve been noticing the lack of representation in many stores and I hope this changes.

Called them to see items availability, the lady put me on hold for 7 minutes, no words. Called 2^nd time. They put me on hold for 15 minutes and they said they don’t know that item. I gave them KSN number, they still couldn’t find it. Don’t you guys have the computer systems to find the merchandise? I meant what century is it?

Friday before Christmas, and they have 2 cashiers working… Really? I waltz over to «customer service» and get none. One of the gals behind the counter is helping out a group that has no idea what they really needed, and kind of sounded like scammers. The other lady sent her customer out to her car to get some info, and then proceeded to sit on her thumb trying not to make eye contact with myself or the other guy in line. Instead of offering «hi sir, I can ring up your one item real quick while I’m waiting for my customer to return», like anyone else who has ever done customer service would have, she proceeded to insert that thumb even farther. After watching her for more than 5 minutes, I dropped my $ 150 coffee maker right where I was and walked out. She actually did me a favor, in that I found a higher model of the Keurig at target for the same price, and I even got a $ 30 gift card on top of that with the purchase! Thanks for having the lamest customer service of any department store in the metro area. The manager obviously just views his job as a paycheck rather than caring about the image of his store. No wonder kmart is in financial trouble…

Reading the reviews of these others of this store made me laugh actually. It is a decent enough store and the prices of the items are extremely reasonable. I am not entirely sure what the other people are having issues with since several bought stuff. They are not a specialty store that is designed for pet’s only, bed and bath, home repair, shoes, or any of the stores that are dedicated to one particular service. This store has a decent stock of everything and is good for the household needs 95% of the time. As well, many of the prices are better than Walmart, Fred Myers, or Target, so why would you not want to spend less? I also read something about the clothes. Did you expect to find Tommy Hilfager, Polo, Ralph Lauren clothes there? Or perhaps a Coach handbag? Come on, this is the place you go to get the things you need, not the overpriced status items you don’t. Perhaps the entrance isn’t much and there is no senior citizen standing there saying «Welcome to the store». But the people working in the store are pleasant, helpful, and will go out of their way to assist you. Some of these folks that have reviewed this place need to have a reality check.

Attn: Target Management:
May I suggest your store team take a trip on over to Beaverton, OR – where you have 2 other area stores doing well — and take a look at this sad, dilapidated mess of a Kmart store? See the poor excuses for «merchandising,» poorly made clothes that were ugly in the ’80’s and still are, and cluttered aisles filled with displays of tired holiday «gifts» and canisters of flavored popcorn? Empty aisles that look like a crew of looters just swept through? Long lines at the cash registers, made longer due to the fact that the POS system (ha, ha, accurate two ways) rarely displays correct pricing, causing loud customer arguments at the front of the store?
This is the home of Mom jeans, rubber-​soled shoes, and terrible knick-​knacks. And frankly, Target, I think you’re just the ones to turn it around.
Turn the blue lights into red bullseyes already, and take this place (and the surrounding neighborhood, which I’m a part of) out of it’s misery. I beg of you. This Kmart is perhaps the worst of a dying breed and needs a mercy killing. Even better, buy out the pathetic former Grocery Outlet turned year-​round (what?) haunted house next door, and create a Super Target with groceries. I know you can do it, you want to do it, and you SHOULD do it.
Please, Target. Buy out this Kmart. It’s a humanitarian effort at this point and I promise to reward you greatly for it as my go-​to for all things household and random.
Thank you and good day.

okay… Growing up as a child in CA… Kmart was known for cheapness… in both money and quality… I hated coming here and dreaded it. As an adult I passed by this store a number of times… so I decided to suck it up and stop in as I had been shopping all day and forgotten laundry soap. I did not want to turn around and go back to my usual store… I was tired and cranky and the air conditioning had mysteriously stopped working on a very hot day… I was miserable but needed laundry soap.
I sat in my car staring at the store actually asking myself… am I ready to go into a store I vowed NEVER to go into again since I was a child… suck it up Jen just go and get what you need and leave…
I entered the store… hmmmm it was clean… wow. okay… I didnt expect that lol… I grab a cart and start looking for laundry soap. As it was air conditioned I decided to stay for a bit and let my body temp return to normal so I could then get back into the car and go the 2 more miles home. I looked around a bit and found the usual cheapness I was expecting. However mixed in I found some decent quality stuff for a very decent price… so I picked up the laundry soap, a small gray basket for my keys by the door, a tinker bell messenger bag for my mom and a couple of other things.
I was then looking for curtains for my bedroom so I looked at a lot of places and then again stopped by here on the off chance I would find something I liked… I found something I liked and it was good quality and an even better price.
Now dont get me wrong there is a lot of cheap crap here but also a lot of decent things for great prices. I would probably never buy anything like clothes here except maybe PJ pants…
my second trip… I found a flat screen 42″ for like 200 bucks cheaper than everywhere else… it was just a random sale since they had too many of them. so I bought it… yay!!! The sales person tried very hard to answer all my questions and when he couldnt… he found someone who could. I got the last one that was not a floor model. I have never had a problem with it.
so in short… I will come here for household stuff like laundry soap or tupperware type stuff… clothes… never any other type electronics… probably not due to their limited selections… gifts… oh hell no but random things that are the same size and brand as I can find in other stores… for a much more decent price… sure… but only if I forget to get them at my normal stores… for even though it is clean… it has a very depressing air in there… like everything is just waiting around to die. lol.

I can’t figure out how this place stays in business. I drive by every day and the parking lot is always empty.
The entrance to the store is unwelcoming and the smell that hit me when I walked in was about enough to turn right around. I was looking for a birthday gift for a 5 year old, so I thought I would brave the smell to get to the toy department.
I will say that even though they didn’t have what I was looking for, they did have a decent toy selection and the prices seemed to be reasonable.
It’s a weird dirty store that I have no interest in visiting again.

Completely unhappy customer here…
Did you know that Kmart lies??? They sell «extra protection» on certain items in their stores. So I bought Travis a tablet for his birthday bought it sept 24^th. at the time of check out I was asked if I wanted to but the 1 year protection plan for $ 7.99, this plan is on top of the warranty and covers water damage and accidnet screen breakage, all what I was told by the sales associate. So sure for $ 7.99 ill but the protection because you never know what can happen in a teenage boys room… well Travis rolled over in his sleep right onto his tablet and cracked the screen… So I thought its fine I paid for the protection plan… Well I called to make a claim only to find out that their «Protection plan» is just a warranty and only covers manufacture defects… WHAT??? So wait, the tablet comes with a 1 year warranty from the maker for that and I paid for kmart to give me the same warranty for the same about of time? Needless to say I will be making a trip to kmart, I want a replacement tablet and I DO NOT and WILL NOT EVER buy the «Protection plan» again, its a scam to make extra money on a sale and the associates are giving false information about it…

This place was horrible. The store is dirty and the line to check out was about a mile long.

I love Kmart/​Sears and support them whenever I can as the prices and often the selection beats Target… but not this one! It stays out of stock for years — yes I mean years — at a time on items. There are rows and rows of empty shelves and no one knows what is going on. You can literally count on this store NOT to have what you need. Its a wasted trip.

I remembered a time long, long ago when Kmart was the go-​to place for all things. But now, it’s like the middle child that the family has forgotten about and it is confused about its identity.
This place feels like a giant Goodwill store.